I was at the end of embroidering a large order of burgees/flags and my machine was making a lot of noise so I decided to open it up and investigate the matter and apply some oil. When I put it back together and started to embroider, it won't stitch properly or catch the bobbin thread. Now I'm in panic mode because I needed to finish my order before my deadline. I called David and explained my dilemma and the urgency in which I needed my embroidery machine repaired as quick as possible. David was very polite and helpful and told me that he could fit me into his busy schedule and help me with my machine. As part of his service, he came to my house and picked up my machine. He adjusted the timing, changed the needle, and cleaned my machine inside and out (including my hoop lol). He returned it promptly, allowing me time to finish my order in time. David was my saving grace, he provided professional and excellent customer service. He has earned by future business for repairing my machines. So, if you need a sewing/embroidery machine repair man, David is your guy. read more

David Norman was a pleasure to do business with. Not only was his service professional and competent, but his communication was pleasant and his response was reliable and prompt. It is rare to find a sewing machine service that picks up your machine and to discover there was no extra charge was unprecedented. My machines were ready within days, they run like a dream and were handled with care. When I had a query, which turned out to be simply a dial that I could adjust myself, David responded immediately and explained how that function of my machine worked. He went above and beyond by providing a replacement bulb for one of my machines at no charge because it took a couple of days to be available, which was no fault of his. In addition to all of those positive points, the price was way less than I have paid previously and makes it possible for me to comfortably have my machines serviced regularly. I will definitely be recommending Sewing Repair Solutions and have no hesitation in posting a 5 star review for a job well done in all respects. read more

I have been trying to learn my way around my Serger. Due to my lack of experience, I ended up messing up my machine. Since I am new at this, I had no idea what to do. When I looked up information about sewing machine repair I found Sewing Repair Solutions. I am very glad that I decided to give them a call. When I talked to David he already knew what the issue was. He came to my house that same day to pick up my machine and the following day he reached out to me because it was ready! He explained to me what caused the issue and what he did to repair it. Since he knew I was new to sewing, he gave me tips to help me keep my machine from doing the same things again. Very reasonable price for such great and quick service! I would highly recommend! read more

David and Linda are so very nice - but David is a genius! I had given up on my Brother SE400 that only sewed backwards. As an afterthought, I brought it out to give to David along with my SE625 that was popping up an error message and wouldn't sew for more than a few seconds at a time. He not only fixed the problem with the 625, but he brought the 400 back to life too. Now my two babies work like new and I don't have to buy another machine. They picked up the machines from my house and delivered them back to me in almost exactly 48 hours. I strongly encourage anyone with a sewing machine issue to call Sewing Repair Solutions. read more

I recently found this business to repair my older Singer sewing machine. Many places would not even look at it! Mr. Norman didn't even hesitate! He even came to pick it up! He took it apart, said it was a solid little machine and after being repaired, said I could probably used it another 40 years! (Yes, the machine is 40 years old!)H He found parts and only charged me what he paid for the parts plus labor. Can't wait to start sewing again and I have a large project to start next week!!! It took only 3 days (and that was due to a freak snowstorm). I will recommend him to all my sewing friends. read more

Sewing is very important to my wife, and she's been dealing with a finicky serger. David came to the house, picked up the machine, repaired it (he made a special trip to the other side of DFW to get the appropriate part), cleaned and serviced it, and brought it back. The cost was incredibly reasonable, given the high quality and effort. David is knowledgeable, friendly, patient, and generous with his time (we asked a LOT of questions). Most of all, he definitely knows what he's doing and takes pride in his work. David is our "mechanic" and expert from here on out. read more

I found a very good tech to service my serger at Sewing Repair Solutions. Mr. David Norman has a unique business because he picks up your machine and delivers it back to you. My Babylock Ovation serger was bought in 2013 and I had never taken the time to have it serviced. This was my main serger but because it didn't need repair, I had not taken it anywhere to be oiled. With newer machines it's not possible for the owner to oil them, as It requires a tech to open them up and do it. I was very pleased with the service and my serger looks like new again. read more

WHAT A FIND!!! I'll work with David any day! He repaired my $5000 Janome machine beautifully! Why you should only get your sewing machine repaired with David: 1) He knows his machines and did excellent work fixing the problem 2) He gave it a very thorough test with sewing and embroidery 3) He picks it up and delivers it back for you 4) His wife is an avid sewer who really understands sewing, and she also helped give me some tips He's amazing! read more

When using a machine to accomplish your task, having that machine work the best it can is a pleasure in that task. Any fussy sewing, serger or embroidery machine will always get its attitude held in check with a visit from this company. This company is my go to repair company and anyone who gives them the opportunity to prove their worth, will also see what a pleasure it is to have a smoothly running machine. read more

David came to our house and picked up my 2 machines, one of which is a White and almost 60 years old. He completed repairs on both and within the stated time frame. Both machines are now working properly especially with the tips he provided. I was pleased with the cost as well as service. He is an extremely nice man and concerned with the satisfaction of his clients. Highly recommend. read more

Excellent service! I love how my featherweight has been taken cared of and the tips I got on how to take care of my sewing machine. David picked up my machine and in less than 2 weeks I got it back. I also got a sweet gift from his wife. I highly recommend this company , the fast turn around and the knowledge and skills of David is what makes this company excellent read more

David picked my machine up at my house. He kept me informed about what was wrong and how much the part would cost. He finished the repair in a timely manner and the cost was very reasonable. He brought my machine back to me and showed me the broken part and explained what had happened to it. Thank you for fixing it. Ruth M read more

I highly recommend Sewing Repair Solutions. David will pick your machine up from your home and return to you when repair is completed. Typically within 1-2 weeks. His prices are very reasonable. He worked in two of my machines, one old and one new and I couldn't be happier with the results. read more

Very professional and friendly. David was very responsive and the turn around time was the quickest I found. Pickup and delivery was included!! Will definitely recommend and will use again. read more

Excellent service. When Brother was unable to ship a necessary part for the repair of my machine, David went the extra mile to make sure I was a satisfied customer. I am. Highly recommend. read more

David was able to repair the needle threader in about 5 minutes with a tool he crafted himself. If I'd attempted the repair, I'd have done it all wrong. Good thing I called an expert. read more

I don't trust just anybody with my sewing machine, but I DO trust Sewing Repair Solutions. They are prompt in their responses and knowledgeable with all machines. I highly recommend! read more

Extremely quick turnaround on fixing my sewing machine. David is a very friendly man who answered all of my questions and also dependable. Highly recommend. read more

Fast, reliable, excellent service and professionalism. Machine cleaned and humming like a top. Will definitely use this shop again. Highly recommend read more