Absolutely terrible experience! We were referred to this alteration place by another tailor who was…read morebooked up due to prom season. The women here are kind, but that's about the only good thing I can say. I honestly don't know if they're inexperienced or just have never worked with a Black woman's curves before, but not one, not two, but three of my dresses were completely botched. I also had a top altered and it came back lopsided. After the first round of alterations, the owner tried to gaslight me, saying they had only adjusted the strap for my burgundy dress (which was never the main issue). I initially asked for the sides to be taken in because the bust area was too big, but somehow, that got lost in translation. So I paid AGAIN, for all to be fixed and what I got back was even worse. Everything felt rushed, uneven, and downright sloppy. I bawled my eyes out because these dresses were meant for my birthday trip. The white dress? It was the most horrendous one, imagine the outline of Sarah Baartman on a modern-day garment. That's how distorted the shape was. Even after a third attempt, the seams were still crooked and the dress was unwearable. I'm now left dressless for my trip and out of money. If I could give this place zero stars, I would.

Dawt did the alterations for my daughter's wedding dress, my dress and my other daughter's…read morebridesmaid dress in September. Dawt is extremely professional and meticulous. The wedding dress came out perfect and the bustle stayed in place all night long. I would recommend her for any alterations, especially for important occasions.

Quality work, extremely reasonable prices, and just very nice people!…read more Stella has been here... forever, it seems. One visit and you'll see why. I had learned about her when I became motivated to switch from my previous dry cleaners who had begun charging exorbitant pricing ($9.00 to dry clean a shirt - really?), and who weren't particularly friendly.

Amazing service, excellent tailoring and reasonable pricing and a friendly owner, worth the long…read moredrive from Norfolk.

We have all our dry cleaning and tailoring done at Rama. We have been going here for at least 25…read moreyears and never had a bad experience.

Got quite a few suits and shirts dry cleaned. Service was great! They were nice and fast.read more

The tailor is amazing. We were so lucky to have been sent here by DXL nearby after buying a suit…read more He stayed open to help us in a pinch!! Done in record time. Highly recommend.

There's is nothing bad to say about the work ethics, price & service you will get here! We ran late…read moreon a Saturday with storms causing traffic and the shop closed. We called and some how managed to speak to the owner and explained my sons clothes for church was in the order which he needed the next day for choir. He came in early morning Sunday and helped us get out clothes with no problem and a smile on his face. My son was then able to perform w the choir and made my fathers days even more special with the song performed specifically for the dads. Thank you so much westwood tailor shop. I'll never forget that.

To write this review, and I was trying to give town cleaners a chance, but the customer service…read morehere is just a mess I went to town cleaners to have a zipper replaced in my leather jacket due to all the positive reviews on Yelp. I came by the store and it was closed on Monday afternoon at 3 PM. I eventually came back and dropped off my leather jacket and was told that it would be a week to have the zipper replaced. I was charged $20 and the item was packed in plastic. It took me about a week to open it and when I opened it the zipper had not been replaced. Nothing has been done I had just been charged. Fraudulent practices! I went back to get a refund and the manager said that she couldn't issue the refund over the phone that she would have to come in and do it herself because the employees didn't know how to issue a refund. I came back the following Monday again around 3 o'clock and the place was locked up and dark! I called the phone number and the mailbox is full, so there is no way to reach the manager. In addition, I tried to go to their website and it is a fake website. I would steer clear of this place. I went back to get a refund and again I experienced that the store was closed during working hours so I had to go back a third time, and I was told by the manager on the phone that they would have a refund for me the next day know how to issue a refund. I went back four days later and again on a Monday afternoon at 3:30 PM. The office is dark and there is nobody there and the doors are locked. I called the phone number and the mailbox is full, so I am unable to reach anyone. Clear of this dry cleaner, the Taylor does not do the tailoring that you bring your item in for and will still charge you for it while trying to get away with saying it was good enough to be repaired but not replaced

DO NOT GO HERE. They shrunk my curtains when my husband…read morewent in to ask them for a refund (I wanted to get money to replace them) the man and woman started screaming at him calling him a liar and and not to laugh at him! He called him a thief bc "your wife brought them in where is she, hiding?" And my husband said no she's 39 weeks pregnant what is the matter. Man told my husband said people try to cheat them out of money all the time. My husband left for in his car and the woman FOLLOWED him across the street and THREW our curtains at his car (I witnessed this in shock). I still literally can't believe any person behaved like this let alone runs a business like this. ABSOLUTELY ridiculous.

This was such a great and easy process, I called got an appointment, went for my fitting and said…read morewhat I wanted. Then went back to try on and it was great so then about a week before my wedding I picked up my dress and felt so good in it! If you want to look good and feel good, go here it's comfortable and relaxed. If you are a picky bride that is going to be micromanaging then find somewhere else since this is a small-business more personal experience.

Susan was amazing! My dress was very complex and had a lot of beading but despite that Susan was…read moreable to pull it off and with less than 2 months. Very reasonable prices. Highly highly recommend!!

Maria did a nice job hemming a pair of wide leg pants for me. During her busy prom season managed…read moreto fit me in quickly at a very reasonable price. I will definitely use her again. Thanks Maria!

Dropping my daughter off for college and her jeans needed a new button. Heartbroken and proud as I…read morewas - I knew that these jeans were going to be fixed before I left back to Cali, no matter what. I contacted this business and she kindly asked for a pic. She told me she would be happy to help, but also let me know how I could fix myself. This will definitely be where my daughter will go for all of her alteration needs. (My daughter is an avid thrifter and I'm certain their will be a broken zipper, button or seam in her future.)

Overpriced. Needed a simple, one layer dress hemmed and was charged 100. Found somewhere else to…read morehem a different dress for less than half of what I paid here. The hem itself was good, but not worth the scam.

I have been going to them for years to alter my clothes (dresses, shirts, pants, formal wear) and…read morehave been very happy.

I don't not recommend this tailor. I brought 7 blouses for alterations to be taken in. Two blouses…read morehad to be re-done because the sleeves were too tight and short. A third blouse was ruined. She didn't listen to what I was asking her to do and made it too small. The proportions were not correct. I wish I hadn't paid her in advance. Plus she took 2 months to complete. Not good.

I had such a great experience here! I brought in a few dresses that needed some adjustments, and…read morethe tailor did an amazing job. Each piece fit perfectly afterward--flattering, comfortable, and looking like they were made just for me. The tailor was professional, patient, and clearly experienced. They took the time to pin everything carefully, explain what alterations were needed, and make sure I was happy with the plan before getting started. The turnaround time was also very reasonable. I really appreciated the attention to detail and the care that went into the work. It's rare to find someone who does great tailoring.