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    Northern Smiles Family Dental - Dr. Brandon Nielson and family

    Northern Smiles Family Dental

    4.4(8 reviews)
    4.5 mi

    I am very pleased with this dental office. We moved to…read moreWindsor Co. and my husband found Dr Nielson right away. I was very anxious to go to a dentist for many reasons and I hadn't been to one in years. This dental office is very nice. Now I have had a lot of work done in the past 2.5 years. Dr Nielson is an amazing dentist. Very kind and he explains things thoroughly. Favorite dentist ever. Would recommend him to anyone. Also the hygienist Lexi is extremely good at her work. She also explains things well. I used to dislike having my teeth cleaned. Now it's not that traumatic. She's very good. If you need a dentist or need a different dentist, this is very worth checking out. I bet you stay!

    I was happy with Cleanings ,never had any work done by Dr.Nielson in the six years I was a patient…read more We have Aetna ins. and Rhonda decided they were going to drop Aetna. She told my wife "We have enough patients and Aetna is difficult". We were suddenly out of luck. Rhonda rudely told us we could continue use Northern Smiles with Aetna ins "Out of Network'. It's obvious Dr. Nielson or Rhonda, who ever makes the decisions cares more about money than long time patients. This is certainly not a dentist that has small town values, revenue is obviously a priority. Rhonda is also the rudest receptionest I ever met. She once turned my daughter away for being 10 minutes late!, and reprimanded her. I'm sure Dr Nielson is a good dentist but his small town moral compass is blurred by profits. Very sad to see a small town dentist simply tell long term patients (6 years) "We don't need you, we have plenty of patients". Rhonda said the move was good for their patients... Well not if they have Aetna. One day Dr. Nielson and Rhonda just may fall on harder times..Lets hope Rhonda has insurance.

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    Welcome to Northern Smiles Family Dental

    Reynolds Oral & Facial Surgery - Dr. Reynolds is a Board Certified Oral & Maxillofacial Surgeon as well as a Medical doctor.

    Reynolds Oral & Facial Surgery

    3.2(24 reviews)
    11.9 mi

    My wife had to have all 4 of her impacted wisdom teeth extracted with sedation. I was extremely…read morenervous as was my wife, the staff was all super kind. Dr. Gresehover is PHENOMENAL. He was fun and witty but also made sure we were well educated on post operative care and the overall procedure. Come the day of procedure, the staff came and gave me updates throughout my wife's procedure letting me know she was ok and responding well to the sedation. They even gave her a water bottle with no straw! (Thank god cause we only own a hydroflask and straws are a no no) and a free 16 oz smoothie. I mean could this place get any better? It does! She later had dry socket on the weekend when the office is closed and Dr. Gresehover responded right away and saw her immediately to apply medication to help with pain.

    The two stars are entirely for the dental assistant. Dr Reynolds himself gets as many negative…read morestars as possible, as does the scheduling staff. I was experiencing intense dental pain the likes I'd never experienced before so my spouse called on October 9th to try to get me in because we figured it was my wisdom teeth and we were told that they would be flexible about the sedation they'd require (I am EXTREMELY phobic of IVs and just the thought of being awake while one is inserted makes my heart race). The scheduling person said "next Thursday," which we assumed meant the 17th. Called on the 16th to make sure the x-rays we sent in went through and to ask a couple questions. The appointment was actually for "Thursday the 23rd." If you look at your calendar, October 2019 didn't have a Thursday the 23rd. After a lot of confusion, we were able to figure out it was for Wednesday the 23rd. And they changed the time on me too, making it over two hours earlier than I was originally told. I've only been to one dentist before this and it was a complete nightmare so I was very anxious, bordering on panic, but the dental assistant who we talked to for quite a long time really made me feel better. She was incredibly reassuring and laid all of my fears to rest. Even their little informational video you have to watch didn't scare me off because she just made me feel so much better. I was ready to schedule. Then Dr. Reynolds walked in and emotionally kicked me in the stomach. They don't do "breathe downs" in office, wouldn't answer when I asked why, wouldn't explain why I "need" an IV beyond the "position" of my teeth. He said they could do a "breathe down" at the hospital but he made it very clear he wouldn't be happy to do it. I was told that they could give me Valium to calm me down for the IV insertion and when I said Valium hasn't helped me AT ALL in the past, he just shut down the option without even asking if anything else has a history of helping. He just really made me feel like he thought I was a bothersome child and that he was trying to dictate how to handle my health and my body. Edit to Add: Dr. Reynolds asked to put a tourniquet on me to look at the veins in my forearms (this was before I realized he was talking about doing this with me fully aware) because I have a medical condition that makes having needles in my joints/hands extremely problematic. He put the band right across the middle of my elbow joints, even after I explained that having my joints messed with causes me excruciating pain. People who know about such things have told me that's definitely not where you're ever supposed to tie off to get veins to pop because joints cannot compress properly. It was extremely painful while he was doing it but I gritted my teeth to get through it because the rest of the awfulness hadn't happened yet. I experienced numbness and pain in my arms and hands for the next 36 hours due to this. [end of edit] I did not finish the consultation and left in tears. My dad also had a negative experience with Dr. Reynolds in July but I was hopeful that his experience was a fluke. Apparently, it was not because the things he said about Dr. Reynolds' attitude was exactly how I was treated as well. Do not recommend if you have anxiety or don't like being treated like an ignorant child.

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    Reynolds Oral & Facial Surgery
    Reynolds Oral & Facial Surgery
    Reynolds Oral & Facial Surgery

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    Severance Dental - generaldentistry - Updated July 2026

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