Hector was most helpful finding the bike saddle I wanted. After measuring my sit bones he went…read moreover my options and clearly explained each one. I didn't feel pressured - just informed. Nice experience.

I really want to love this store but I can't. I ski and bike. Half the time the employees are…read moregreat, friendly and very skilled. The other half are disinterested, or worse, treat me like I'm wasting their time. Today I called to ensure they could replace a junior bike 20 inch tube and the employee gave me attitude for calling as if it were a stupid question. Some of their employees act like they were from that SNL sketch working at Jeffreys.

Stumbled upon this place randomly, which was convenient, because I needed a new skateboard to ride…read morearound Davis. The guy at the front desk was SUPER helpful. He pointed me in the right direction for all the parts I should get for the perfect mixture of quality and cheapness. He was really knowledgeable, too! I'd ask about certain wheels, or what made this bearing better than that, or why I should stick to this set of trucks as opposed to another set. Oh yeah - the skateboard prices are actually quite affordable compared to most other skate shops I've been to in East Bay. Walked out very happy, and with a cool skateboard that I'm incredibly satisfied to be riding in. I guess my only complaint was that the wheel selection wasn't as big as other places I've been to in the East Bay, but that's honestly pretty nitpicky, and I still walked out with a good skateboard. Oh yeah - the place has a really cool layout, too, and the employees play pretty killer music. This place is great if you're a skateboarder/longboarder or anyone looking to get into the sport!

Awesome shop and staff was very helpful since I don't know anything about skateboards. My daughter…read moreis now 3 and still loving her board

I love this place. My son recently got into skiing and the prices were so good at Clarks that we…read moreboth ended up getting new skis, boots and everything else we needed. The service and friendliness is beyond what I expected from a ski shop. I love my new skis and will shop there whenever I get a chance! Mark Speelman - Realtor & Appraiser (Ret) 916-261-6275

Mike was a huge help in helping me pick out my first board/bindings and boots. There was a couple…read moreother guys that helped me as well but I didn't get their names. Love this shop and love the vibes. Went snowboarding the next day with my new board and had an amazing time. Prices are competitive with online or even better a lot of the time! Support local shops!

This little piece of snow heaven is tucked away in a small strip mall that I wouldn't have ever…read moreknow about if it weren't for someone over at Big 5 who told me to try this place. For a small shop, they pack a lot of items in here. I was looking for a snowboard bag, and the guy pulled out all the options that they had, and there were so many for me to choose from. They also do tune ups for your gear. I asked for some prices, and they seamed reasonable. Definitely coming back here to get my snow gear and tune ups.

Great selection of gear for both skiing and snowboarding. Just looking at the shop because I was in…read moreNapa while my wife was at an appointment. The owner handed me a flyer for the upcoming Ski and Snowboard Swap.

Never been a fan of Columbia untill I entered this store because my bf wanted to browse around. It…read morewasn't until I saw the cool t-shirts that I became an instant fan. They had funny sayings on the shirt like "Take a hike" and "Get reel". I'm not very girly so this type of clothing suits me. I'm so tired of shopping for women's t-shirts only to most of them bedazzled with jewels or have crazy colors. I ended up buying a stack of t-shirts at this store. No joke. My bf bought a jacket that was on sale. When he got to the register, they had to adjust to a lower price than what was scanned because of the signage. The people who helped us were incredible. My bf and I bugged most of the workers and not once were they annoyed with us. I actually had some good convos with a couple of the employees. I will be back for more t-shirts!

Lots of great deals this holiday season! They have quite a few men's and women's 70% off racks. For…read moreBlack Friday, they had most items in the store at 30-50% off and additional 10% off the 70% off racks. They are stocked well, so there are plenty of choices. All the employees we spoke too were very pleasant and helpful.

Excellent service as soon as we walked in. I haven't been skiing in a quarter century but am going…read moreback for the first time this weekend. Decent selection and best of all we caught a nice sale! We were properly fitted for equipment with different brands to compare fit and feel. I found exactly what I needed and am truly ready. Saved about $700, decent value for sure. Thanks again!

We enjoyed the service and selection here. We are doing a season ski rental for my child and it…read morewent smoothly. Ski equipment for children in general is trickier because they are growing (e.g. can't but it once like for an adult and costs add up), but it's an investment and Land Park has an established season rental service. Thanks!

I recently purchased an bike from TEMU. However, I couldn't figure out how to fold it so I can…read moretransport it to and from my destinations. I met Whitney in the shop area, she greeted me with a smile. I explained the reason for my visit. She advised me that the Technician was on break, then she then told me to bring my bike into the shop and someone would assist me. It was just a few minutes later, I met Hadrian. He and Whitney weren't sure how to make it fold either initially. Then, I remembered I had a manual ony phone. I showed it them. Hadrian and Whitney figured it out immediately. The next thing I knew, my bike was folded!!! He did it so fast, I barely saw what he did. It was as if he had been doing this for years. I tried and still couldn't fold it. I asked him to please show me again, he immediately obliged me. They absolutely positively unequivocally made my day! They were so welcoming, polite, courteous, personable. They provided me with outstanding customer service. REI is fortunate to have them as employees. Thank you Whitney and Hadrian for a job well done, I truly appreciate you. If anyone ever asks me to refer a Bike Shop, I guarantee it will be REI~this location.

I like REI and have visited several locations, both in the Bay Area and out of state. My…read moreexperiences have generally been positive--REI employees are typically friendly and helpful, similar to the vibe at Trader Joe's. Unfortunately, that wasn't the case at this location. The old lady that works there was unexpectedly rude during an unprompted interaction. With no eye contact or interaction between us she walked up to be and began speaking to me. When I looked up I was just confused because I wasn't even sure she was talking to me or the other person who also walked up next to me on the other side. When I didn't respond her attitude escalated and she spoke to me in a condescending, "talking at" manner, as if I didn't understand English. The completely unprovoked rudeness was so unwarranted.

Had bought some new ski boots in Whistler and even after several adjustments I was still with foot…read morepain. Was about to just go back to my old boots until I met Steve, who after 2 hours of meticulously examining my feet and stance, got my Nordica's feeling amazing! Thank you so much Steve for making my time in Breckenridge foot pain free!!! I also had bought new ski bindings from these guys in the past and would definitely come back for some tune ups!

Are your ski boots uncomfortable? Don't suffer any longer- go talk to someone at Uli Seiler ski…read moreshop. I should have gone in sooner! My ski boots have bothered my feet for years, made my toes go numb sometimes, and I was about to give up and buy new boots. Steve did a personal analysis of my boots and how they fit my feet and advised me that custom insoles would likely solve my issues because they would improve my foot's positioning in the boots when I skied. Well- I invested in these special custom insoles and I would say they solved 95% of my boot's problems, and I am skiing better than I ever have before! Thanks Steve!

I can't believe I didn't know about this place! Clark's has a great variety of snow sports gears…read morefor a fraction of the cost of what I've seen at competitor stores. The staff were super friendly and attentive! I came in for a heat mold for my boots for the upcoming season. I had called a day prior to get a price quote on the service and was satisfied with the answer. When I came in, I was told a different price. After explaining that I was originally quoted the agreed upon price, Reili (staff member) agreed to honor the original price I was told. Once we got started with the heat mold process, Reili continued to be attentive and gave me time-reminders. Once I put the boots on, I still had a couple pressure spots that were bothersome on the top of my feet, he continued to observe and offered a solution to fix the issue. Overall I am extremely satisfied with this place and would HIGHLY recommend it for anyone looking to get their snow gear!

Rented skis and got to my first ski lesson and literally couldn't move. Instructor looked at bottom…read moreof my skis and said they had no wax!! Sent me in to get new skis from their rental shop. After lessons, i paid to have skis waxed to use rest of my trip. Icing on the cake was Clark's tried to charge me another day for being late to drop off by 2.5 hours even though the roads to Tahoe have been closed due to the storm. In short, had really high hopes but will try another rental shop in future.

I came to Big 5 to see if they have some football items for my son, but they have limited items for…read morefootball. They have plenty of soccer and baseball items. They are currently clearing out their summer items like many stores, so there are sales on those items. They have a decent shoe selection. They have good deals when the shoes are on sale. While we were browsing around the store we were approached by an employee who asked if we needed help and I also noticed other families were able to get someone to help with shoe questions. They seemed to be decently staffed today which is an improvement from the last few times I was at the store.

I usually buy my every day shoes at Big 5 because of the large selection in my price range…read more Unfortunately their staff is minimal. At 1:30-2pm on a weekday I went in. The moment I arrived at the shoes a young man asked f I needed help. I told him I needed time to look. After a while I had selected a couple I wanted to try on. I could see no one to help me. I finally found the young man hiding between shoe racks in the back room. He got the shoes I asked for then disappeared again. When I was ready to try another pair I scanned the store for help. A young woman staring at her phone carefully avoided my area. Another was busy putting up sale signs. I raised my voice to ask for help and the original young man appeared and came over. He got me another pair and disappeared again. I truly felt like I was interrupting their day.