Mr. Ruben was an awesome mechanic for any bicycle problems and or E bikes/E scooters…read more Asset to pop cycles. Highly recommend. He came to my house and was able to accomplish what needed to be taken cared of. Again, I highly recommend this Bicycle Mechanic. Definitely knows what he's doing. Mahalo Ruben

Dudes a little on the pricey side but he does good work and it's super convenient. He built a bike…read moreand a sit down electric scooter for me. Happy with the results!

I'm so grateful to have worked with Dr. Julia as I prepared for my first triathlon. Coming from a…read morerunning and cycling background, triathlon was a new territory for me, and I wanted to make sure I was properly set up on the bike. What made the experience even more reassuring is that Dr. Julia is not only a bike fit specialist, but also a Doctor of Physical Therapy and a very competitive athlete in the world of cycling and triathlon. Having someone who truly understands both the science of the body and the demands of the sport made all the difference. She took the time to understand my mobility, my goals, and explained every adjustment along the way. The process felt very intentional and personalized. After my fit, I immediately noticed improved comfort and confidence on the bike, especially during the test ride out. If you're getting into triathlon or want to ride stronger and pain-free, working with someone like Dr. Julia is truly invaluable. I'm thankful she was part of my journey to my first triathlon. Please visit her and book soon!

Julie and Steve are truly class acts and epitomize what customer service should be. We have a…read moretoddler who just started riding with no training wheels so I wanted to get a good quality helmet for her. She was in a bit of a mood and didn't want to go into the store (strangers), and Julie, as a mother herself, brought the helmet outside to us to be able to try it on. I am so thankful that Julie was so accommodating and kind. The helmet fit perfectly and our toddler loves it! I can't wait to return back to AC Bike Shop for future biking needs. I can't recommended them enough. 5 stars isn't enough.

it's such a great experience to rent bikes from NVBTR. They are nice folks and the bikes are…read morealways ready when you arrive. Napa Valley is a great place to ride. Staff will guide you to some great routes and destinations. Pro Tip: Much better to ride in the morning in Napa as traffic is heavier in the afternoon

When visiting Napa Valley, it is vital that one soaks in the beauty of their surroundings through a…read morebike ride through the valley floor. My sister and I decided to rent bikes with Napa Valley Bike Tours, and I am so glad that we did. Mackenzie, Kelly, and the other ladies we met upon arriving to the shop greeted us with so much enthusiasm and kindness! Before we even stepped foot into the shop, our bikes were already conveniently sitting outside the shop, ready to go. Everything is so well organized from the tools they provide (i.e. Storage bag on the bike, water bottle holder, bike map) to the instructions they give. Mackenzie gave us the run-down on which trails and Wineries we might want to visit during our ride which we appreciated greatly. The views and the vibes you get while biking on the scenic trail along Dry Creek Road are so worth it. I would highly recommend booking with NVBT as you will not regret it. Pro tip: For an even better ride, I would recommend adding a gel seat for $5 more if you plan to rent a comfort cruiser, especially if you are 200+ lbs. ;)

I cannot believe the experience I had with this business! I just got back from picking up my bike…read morethat I only purchased two months ago. The derailer hangar snapped and needed to be replaced. This is why I left extremely upset! I bought the bike to go on rides with my son. I bought a separate seat that is attached to the middle bar so my toddler can ride with me. Last week during my ride we came across a cross walk where I began to cross and needed to shift gears up as I had just came from climbing a hill. While in the cross walk I began to shift gears down and the chain came apart causing my back wheel to be stuck. I had to carry the whole bike with my son it to the other of the cross walk. The following day - contacted customer service for help. I was placed on hold, then HUNG UP on. I immediately called right back and got the same woman who then told me she could NOT help me because I exceeded the 30 day return. She mentioned that she would have exchanged it but the bike was sold out. She then informed me the only option for me was to contact warranty and she referred me to my manual for the number. Next day - google GT warranty. Department was closed after 5. (Called when I was off work) Day after - called warranty and was transferred to a different warranty because they handled my brand bike and found out the department was CLOSED due to COVID. I then contact DICKS customer service and some guy answered who seemed like he just woke up out of his sleep and was high. I couldn't even believe it. He was so out of it... slurring his words... couldn't remember the things he was saying... and his sentences didn't even make sense! He told me that the bike had a 90 day return policy and to bring it to the store for return. Because of my strange interaction with him I contacted my local Dick's sporting goods and spoke to the manager Becky. I told Becky my experience and asked her if it was true that I could return my bike. She told me that it was not and told me she understood the frustration with warranty as she has experienced the department being closed as well. She made me feel understood and knew exactly what I was talking about. She told me to bring the bike in the store and that we could fix it. She gave me a heads up that it would be a first come first serve and I was fine with that as I was in no rush and just wanted the bike fixed. I offered to buy the part on Amazon as it cost about $20 and could possibly get it quicker than if they had ordered it. She told me not to come out of pocket that the store would just go through warranty. I was so happy to have spoke to her because I thought finally some good service. Next week - I bring my bike in. I walk to the back where I knew the bikes were located and came across Bob who mentioned he was about to be off and to go the front where I will need to fill out papers. So I go back to the front and waited to fill out papers. The girl assisting me was helping so many other people I was just standing there. Not to mention I had my 3 yo old who wasn't as patient. I filled the paper work Bob comes to the front and tells ME what happened to my bike. Basically telling me that I dropped my bike (which I never did) that he can tell because of the scuff marks (my bike came with no kickstand and when riding my bike I def brush the pedal against the wall when I come to a stop at a bench) he mentioned the oil on my spokes came from the chains coming off because the hangar bent when I dropped it. Which wasn't true. Before bringing it my son had been spinning where the gears shift and was touching the spokes with hands. The fact that they were causing me what I DID with my bike made me feel a type of way. I didn't argue with him because that's what he thinks after fixing bikes for a long time that no matter what I said wasn't going to change his mind. 2 days later - Bob calls me to tell me my bike is fixed and ready to go! He was very pleasant to speak with and although I felt a way from him telling me what I did to my bike I was just happy that he fixed it so fast! He was kind and told me he was able to fix it faster than usually was because he had an extra part from a previous bike he had to fix. He told me I would not be charged for any labor and to just pay for the hangar. I expressed my appreciation because I anticipated it being there longer and told him I'd come after work to pick it up. While I didn't mention it to him that Becky told me warranty would take care of it I waited until I got to the store with hopes of Becky being there. Arrival - I go to the back and push the button since no one was in the section. Steven comes over and was RUDE from the get go. I let him know that I pushed the button and he was like "OKAY." I was expecting him to say something else and he just stared at me so I said "I'm here to pick up my bike" and he was like "Okay... name?" And so I said "Jacklynn" so he rudely opens the binder and keeps flip

Don't shop ever !!! Bought a bike for Christmas and tried to…read moreexchange it after seeing it was too small for my son. They tell me that they have a 24hour return policy on bikes and can't do anything . Now we are stuck with a bike that cost 140 dollars that my son can't use . Do not support this compan

Great store been coming here forever staff is always helpful. My go to place for bike stuff in davisread more

I went to them to convert my Di2 drop bar bike to a flat bar. Spoke to Kevin who took the trouble…read moreto investigate the issue, look for compatible parts and make recommendations. Ended up fixing the bike elsewhere, due to the distance of the shop from my house, but I would not hesitate to to recommend Ken's Bike and Ski to anyone. They are knowledgeable, competent and service oriented Many thanks to Kevin

I thought I wrote a review about this place before but it looks like I didnt. Jim is the owner of…read morethis shop and he's very friendly, welcoming and knowledgeable. My husband comes here whenever his bike needs to be fixed. He literally trusts Jim with his life because as I'm sure you know, riding a bike with tire or brake issues could be deadly! Jim is always up front and you can tell that he's focused on doing the right thing for his customers which is very reassuring. Highly recommend!

An amazing owner with a heart of gold. He truly cares about his customers and puts his heart into…read moreevery job. Congratulations on 50 years of serving the community! Thank you for helping me get through my ultra ride yesterday. I couldn't have done it without your help. Highly recommend!

I took my road bike there with a couple of hard-to-diagnose issues. Experienced and professional…read morethey got me up and running again quickly. Highly recommend.

Treated my business like a bother and as if I was a criminal…read more Called ahead to try out a road bike. Was treated like an inconvenience when I showed up through the front door. Then was lectured about not using the test ride as a way to use the bike as a free day rental. The gentleman had an obstructionist attitude, throwing obstacles in the way of my simple goal of seeing what bike size best fit me. I've never been treated so poorly by a business. After suffering this, I stopped everything. Canceled the test ride. Put down the tail bag purchase. I told the 2 employees what I saw happening and how I wasn't going to tolerate it. Walked out and wished them a great rest of the day. The attitude towards my business and myself was appalling. I ended up buying a bike elsewhere.