Mr. Ruben was an awesome mechanic for any bicycle problems and or E bikes/E scooters…read more Asset to pop cycles. Highly recommend. He came to my house and was able to accomplish what needed to be taken cared of. Again, I highly recommend this Bicycle Mechanic. Definitely knows what he's doing. Mahalo Ruben

Dudes a little on the pricey side but he does good work and it's super convenient. He built a bike…read moreand a sit down electric scooter for me. Happy with the results!

Took in my son's bike. Had a flat tire. Was given the open to pickup the same day or to wait for…read moreit. Good service. Family owned. They know their stuff.

Friendly owners They do wonderful work at a good price…read more I had a tune up a On my mountain bike and I also brought in my grandson's bicycle to fix a flat tire

Didn't use Doug's Service the first time, but kept his number for future repairs. Yesterday was the…read morefuture! Doug came out and took care of putting a new rear tire on my Eunorau Flash. He was super responsive when I reached out, on time (early, actually) when he got here, and epically knowledgeable and efficient as he worked. Doug is also generous: he offered a free tire and tube since I hadn't gotten mine yet. I ended up getting my own, but his offer showed me the kind of human he is. Doug also offered lots of advice about brakes, tires, and all things ebike related. He knows his stuff. Before he came out, I talked to a colleague of his. A competitor, if you look at it that way. Adam in Alameda said Doug is awesome. He is right. Doug is awesome. Thanks, Doug - I'll be reaching out for those new brakes soon!

Doug was excellent. He was accommodating, kind and knowledgeable. I highly recommend him and will…read morenot hesitate to use him for all my future bicycle repair needs.

I've been with them for over 3 years now, and the entire crew (Carey, Matt, Dave) continued to…read moreimpress me with what they do and how they do it! I take all of my family's bikes to them for service. Most recently I bought a used road bike, and they've basically turned it into a fantastic, fast and smooth riding machine by replacing bearings, installed tubeless tires, adjusted brakes, replaced the handlebars to my specs... all so that I can ride like a bat out of hell! Thank you guys for all that work!

These guys are great! I used to do business with a big name brand in the area but switched to First…read moreMile a couple years ago and never looked back. I take my Santa Cruz and Specialized bikes there for service. I trust their mechanics more they have better customer service, AND their prices are competitive. They are a small business adding a ton of value for the community with not just the shop but all kinds of cool events. Support them!

Stopped in recently looking for parts for my Granddaughter's bicycle and I was quite surprised as…read moreto how dismissive the employee treated me based on what I feel was simple needs and not to their standard(s) of customer(s) culture of bicycling. I found a quite simple Bike shop down the street and was treated like a Life Long Customer! Won't return or recommend!

I had a mixed experience with Ray's Cycle. The quality of the work itself was fine once everything…read morewas completed, so no complaints there. However, the process to get there was extremely frustrating. My bike was in the shop for over two weeks for what should have been a simple tune-up. I kept being told the needed part was ordered or on the way, but it never seemed to arrive. Communication was poor--I had to repeatedly call just to get updates on the status. Ultimately, I ended up finding and purchasing the part myself. Once I brought it in, they had the bike ready within a day. That tells me the delay could have been avoided. It also seemed like the mechanic was frustrated due to not receiving parts, and only after significant delay did management step in to try to expedite things--something that could have been done much earlier. In short: the workmanship was good, but the turnaround time, communication, and parts management need serious improvement. If they can fix that side of their operation, the overall experience would be much better.

Great mechanics, quick turnaround, quality work and fair prices... Hours are also great. Give them…read morea go!

Awesome, friendly, passionate, fair pricing, and knowledgeable staff here. They got our loyalty for…read morepresent and future needs!