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    Settle's Used Cars

    5.0 (1 review)

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    17 days ago

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    Blue Knob Auto Sales

    Blue Knob Auto Sales

    (50 reviews)

    Within the first month of ownership, my vehicle experienced a mechanical failure and was brought to…read moreBlue Knob immediately. They were unable to diagnose or repair the issue in-house and subsequently sent the vehicle to the nearest dealership. At the time, I was expected to work near Detroit, which became impossible due to the breakdown. I was provided a loaner vehicle--a Chevy Impala with worn tires during winter conditions--despite the possibility that I could be required to drive several hours on short notice. For several days, I received no updates regarding the status or location of my vehicle. After initiating multiple follow-ups, I was repeatedly told, "I don't know," until I escalated the issue to management. Matt, the manager, was professional and communicative and ultimately confirmed where the vehicle had been sent. I had a safe in the trunk of my vehicle containing valuable items. Unfortunately, I was unable to retrieve them because I was unaware of the vehicle's whereabouts. To avoid further delays, I personally contacted the dealership and received clear information within minutes--something Blue Knob had been unable to provide after multiple days. By that point, the condition of the loaner vehicle required new tires for basic safety during a 5-6 hour drive. Once my vehicle was finally repaired, I was still required to wait for Blue Knob to retrieve it before I could do the same. During my visit to the service center, I overheard staff making disrespectful remarks regarding my request for safe tires on the loaner vehicle, among other comments. I was also informed that I should not have contacted the dealership directly and instead should have waited 3-5 business days for updates through Blue Knob. While Blue Knob presents itself as highly corporate and professional, internal communication and customer treatment do not reflect those standards. Clients should be aware that concerns regarding safety and timely communication may be met with dismissal rather than support.

    Excellent service. Sales staff was awesome. Prices are absolutely reasonable. They don't play the…read moredealership "price game". The price is on the vehicle and they stick with it. Excellent place to buy a car as they do not stock cars in garbage condition.

    Bud Smail Motor Cars - 5035 US-30, Greensburg, PA 15601

    Bud Smail Motor Cars

    (27 reviews)

    Buyer beware. I had leased a 2021 Lincoln Corsair from Smail. The lease concluded September 2025…read more As this was my first lease I wanted to contact the lease company, Ford. I first called them in July to inquire what my options would be and when I need to make a decision to turn it in or purchase. Ford lease company spoke to me and then sent me an e-mail confirming our conversation and what to expect. I asked if I could purchase direct from Ford lease and they said no, that I had to go to a dealership to purchase. I made an appointment with smail to purchase this vehicle. I went into the Ford/Lincoln showroom and was directed to a young man, introduced myself and advised my decision to purchase my leased vehicle. He asked if had a vehicle safety inspection and I advised him that I've already had conversations with the lease company and I had an e-mail advising what my responsibilities are and what to expect including exceeding mileage-not applicable; wear and use-not applicable; vehicle inspection-not required ; pay applicable fees such as taxes/license/registration. The young man at smail insisted they have a policy of a vehicle safety inspection. I asked if there was a cost and he said yes. I again reiterated my conversation with Ford lease company and the email confirmation of these details. The salesperson disregarded this information so, I left. I called Ford lease company again and explained my frustration with Smail automotive. I was told again the safety inspection was not necessary to complete our purchase. I was also told I could go to ANY Ford or Lincoln dealership to complete my transaction and if needed, call the Ford leasing company and let them speak to the dealership about this no applicable issue. So I called a Ford dealership just a couple miles away and they agreed to help me with my vehicle purchase with only license/title/registration fees and NO SAFETY INSPECTION. My advice to any customers leasing from Smail with intentions to purchase their vehicle is to NOT go back to smail but contact another local Ford dealership to avoid unnecessary charges and possibly other unnecessary charges. Buyer beware.

    I took my 2023 Mercedes in for a recall and to replace the front sam module on 3/14/2024. My car…read morewas also due for service A but told the receptionist when scheduling that I did not need my tires rotated or oil changed, which is included in the service A. When I picked my car up I noticed I was charged nearly 200.00 for an oil change when I specifically told the receptionist I did not need since I just had that done at another dealer. I brought it to the attention of Michael, my SA but was told he didn't have that in his notes. I have a copy of my appointment reminder and it definitely states in there not to perform the oil change or tire rotation. I was told he would look into and have never heard back. I would not recommend this dealer!

    Settle's Used Cars - usedcardealers - Updated May 2026

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