Not sure what is going on with this place! New owners? New management? I have been going there for…read morea must be almost 20 years now with my cars and have been previously satisfied. Jim (the previous manager or owner) knew what customer service was and appreciated customer loyalty. Things have drastically changed! Just today I called looking to get on a hoist for an urgent but quick repair to refasten the heat shield to the underside of my car. The front half had fallen down and is acting like a plough and is about catch and completely rip off. Something that really couldn't wait, right?! I figured they could slip me in for the 5 minutes it would take to run a couple of screws in while I I waited. NOPE!! I called and spoke to a woman and told her the issue and that basically the car is not drivable without almost certain further immediate damage. When I suggested they might slip me in for this quick repair, she just about laughed. She went on to tell me that 10 DAYS from now is the first time they could possibly look at it and that they had 50 cars waiting. Huh? Not; " We happen to be super busy today but I'll see what I can do, OR try back later this afternoon OR I'll put you on a list for cancellations. Nothing. No effort to help. What's the point of being loyal to a garage when the one time I need something small done quickly they don't even try to help me? WTF I was extremely disappointed after all these years. I guess I'll have to go somewhere else. It appears their days of customer service are done and trying to jam through as many cars as possible is what's important. : (

On May 15, 2023, this repair shop, OK Tire at Lady Hammonds Rd., replaced a converter, charged me…read more$1,304.10 just for the part, plus costs for labors and supplies. With the invoice showing the code of the part, I was able to check by Googling the market price of the part - only to realize that the part is selling for $659.97 by Parts Avatar, delivered for free across Canada. So, the repair shop got an exorbitant 97% margin on the part! This is repair services where you make living largely on labor and expertise, not on parts you just order and pass their costs to customers, especially given the part's great availability in the whole country. Being in the business, the shop certainly can get an even lower price from its regular suppliers. The shop could have suggested to me to get the part delivered at a much lower cost to their shop to get installed; instead, they FOOLED a customer by HIDING such a possibility just to make UNJUSTIFIABLE money of $636 ! That is total lack of transparency, honesty, and customer care in best, and deceptive business practice in worst.

You may past by these guys because of the old building they are in because of how the outside looks…read moreor how run down the reception area as I had many times. This weekend I needed a mechanic and tried my usual places but because of the holiday weekend they were either closed or did not have the staff to help me. I called them and they were able to get me in right away, fixed my issue quickly and had me on my way without fleecing my wallet. I will definitely be using them again with future repairs.

I asked the guy to replace my catalytic converter and maybe a piece of pipe because the exhaust…read moresounds like it is leaking. They wanted to save me money so they welded the holes in the catalytic converter and replaced a piece of pipe. I knew the converter was bad because I had an error read by someone else and that's what it was. $500+ dollars. A few days later, the engine light came on again. I went back to them and they did a reading, which showed I needed a CONVERTER! They wanted to charge me another 1,300....NO! You already cost me $340 in labour to NOT fix my problem. Not Happy and won't go back!

Went in for an 830 appointment to get a headlight bulb changed. I was in and out in approximately…read more20 minutes. The guys there were great and phil knew his stuff with anything and everything I had asked him. I would definitely go back with my car in a NY minute. Beats the dealer that's for damn sure. . Price and customer service experience

very frustrating to deal with, I've brought my car in a few times now and they can't meet their own…read moredeadlines ever, I'm extremely disappointed with the lack of communication and care when fixing vehicles. In the past 3 times I've used them they haven't been less than a week late on THEIR set deadlines. Even then they've returned the vehicle and requested a second visit EVERY TIME, absolutely terrible wouldn't recommend

At at time when it is hard to get scheduled anywhere in the HRM, Speedy Auto Service South (Herring…read moreCove Rd) was able to get me in for service within 72 hours of calling. The helpful staff asked me questions to make sure that my car's needs were met. I will definitely return.

Awesome service. Friendly. Professional, communition was excellent…read more Just a solid local auto repair shop. 'nuff saidd.

After being disappointed by other garages that I had tried in Halifax (e.g. being told I was going…read moreto need to replace an expensive part, but when my family's long-term mechanic in NB checked it, there wasn't anything wrong with it), I tried out Coast Tire & Auto on Young St. I've now been taking my car here for two years and they are WONDERFUL! They're really straight-forward, down-to-Earth and don't try to upsell you. They'll let you know if there are parts that can wait to be replaced or if they need to be done right away. Once my car had a sporadic strange noise and when they couldn't find an issue on my first visit, they told me to drop in any time it was doing it without making an appointment. (They've since figured it out and fixed it.) They offer taxi chits if you need to drop your car off and go somewhere and come back. I am a repeat customer because of their customer service and recommend them regularly. The only drawback at this location is that sometimes parking can be hard to find. When that happens, I usually just pull up in front of the window and pop in to ask where they want me to leave the car. It also helps that they have a 10% CAA discount!

I took my 2014 Dodge Grand Caravan to Coast Tire for the 5 years I owned it, and was always pleased…read morewith the service, and reasonable prices. As a woman new to the province, it was such a relief to find an auto service business where I didn't have to worry about being overcharged, or talked into repairs I did not need, as was my experience elsewhere. I have recommended them to friends, newcomers, and family.

Great work! Highly recommended. Small but mighty shop. So busy it can be hard to get an appointment.read more

I've been a customer for almost 20 years!!! I have always been so impressed with the level of…read moreprofesional customer service and general great work. one of the only shops around that are not only interested in your money. Larry Rob and all the employees are amazing. They are willing to work with your budget when possible. back as a young man struggling to make my own path they always worled with me and did anything they could to help.

I have been going to Craig's Garage for 3 years now, and I have never been unsatisfied!…read more The staff is very friendly and if you're like me and don't know much about cars they will walk you through any questions/concern you may have. They are sort of hidden from any main traffic off Creighton street, but they are always busy. We need to book a week in advance to make sure we can get in when we want to; which is slightly inconvenient, but they are a great garage so it comes with the territory. Here's an example of the great service. We brought our car in for a safety check last year and the car failed; we needed to get close to a $1000 in repairs. We asked Craig for a list of things that had to be done, which he gladly gave even after we told him we were going to a friend's garage to do the work, and didn't charge us for the inspection. We still go there and will still be going there for a while.

Went in for oil change, they ended up charging me for a registration renewal which was never…read morementioned. If you go here specify what you want and ONLY that. Otherwise your bill could be double what you were anticipating.

They are friendly and seem to offer great down to earth auto service. I recommend trying them out.read more

Located just at the end of Barrington Street, this mechanics shop is both easy to find and a good…read morechoice. We got our annual vehicle inspection done here just a couple weeks ago and, even though we weren't pleased with the results, were happy with who helped us. The inspection itself only took about an hour. That's from the time the car was dropped off to the time of the call saying it was ready. We were pretty impressed with the speediness of their business. Sadly, the car had too many problems with it and wasn't necessarily worth fixing. We really appreciated that, when phoned by a mechanic at Todds, we were told exactly what was wrong, approximately how much it would cost and how long it would take. What we truly appreciated was the mechanic telling us it probably wasn't worth to fix. Normally a mechanic will just do the work and take your money, no matter how necessary it was. So now we're in need of a new car, but at least we don't feel cheated by the person doing the inspection. We were satisfied with the result and service at Todds, but certainly not happy about needing a newer car.