Absolutely and by far the most pleasant hospital I've ever been in! A bit hard to find but the…read morelocation is part of the pleasantness. Easy going, low pressure, seemingly competent and attentive staff. No traffic congestion, easy parking. VERY low stress. Emergency room. Helicopter landing. I would guess no ICU. I would guess 15-25 patient rooms.

I agree with Willie! They are the best. I stayed for a few days because my heart rate was high…read moredue to an overactive thyroid. The nurses we're wonderful and very attentive. They are hands down the best hospital I've been too. A couple of my friends, family and boyfriend agree. My hospital of choice. One other thing food was decent for hospital food.

Dr.Andrew Weary, at Ascension Seton in Lockhart, is the best GP I think I've had so far. Very good…read moremanner and knowledgeable on various specialities. His office was also very helpful. They helped to navigate my healthcare when I needed hand surgery.

I had gone to this clinic a few times before this last incident and i had no problems. But this…read morelast time, which will be the last time i go there, was the last straw! I made an appointment for my baby due to his chest congestion and allergies running havoc, I go in and they make me wait 2 hours in the waiting rm when they finally call me in and make me wait another hour in the next rm. A total of 3 hours waiting to be seen and still nothing. We skipped breakfast just to get ther early and now it was twenty after one and still no sight of a doctor! I kept seeing nurses and doctors going in and out of the clinic with gift bags and platters, so I'm thinking they are off partying in a conference rm, which I over heard one of the nurses say she was heading while my 3 kids are waiting on me to feed them brkfast a 1:30 pm! Needless to say I walked out fo the rm and asked for a refund and told them how ridiculous it was to have to wait 3 hrs to be seen and yet no sign of a doctor. Please if you have to choose a doctor, choose someone else!

Walking in, the waiting room is warm and welcoming with comfortable spaced out seating and drinks…read moreavailable while you wait. The customer service & bedside manner was next level, the kind you rarely find these days and definitely won't find at Ascension Seaton (AS). We had a devastating emergency yesterday, and went to Kyle ER after a horrible experience at AS. The receptionist, nurse, doctor, and specialists they brought in were amazing to work with, and helped me to feel comfortable in such a scary situation. I am beyond grateful for the help of Kyle ER yesterday and highly recommend them.

Okay. It's a free standing ER. They arent in network with anybody. This will NOT be a cheap visit,…read moreperiod. They don't balance bill after your insurance pays them (plus whatever your portion is, under insurance). I did their detox program. While I didn't like not being able to interact with anybody other than staff (I mean, it's a hospital setting, so...), they have Roku Tvs with Netflix in the rooms, and you can sign into any of your own services. Jason and Tina in particular are amazing, but I had no negative experiences with anyone working there. I will say, if you're there long enough for a meal, it's going to be a frozen dinner that they throw in a microwave. The upside is you have an exact calorie and carb count, if that matters (I'm on insulin, I have to dose based on carb intake - they let me self administer since I'm on an insulin pump). At one point they apparently would order from restaurants, but that probably cut into the CEOs hush fund too much (joking) Thr care is great. The food is terrible (I mean... It's a frozen dinner). The bill will max out your deductible (and likely your out of pocket even on a HDHP). But they truly do care, and they've stayed in touch to see how I'm doing. Tina, Jason, if either of you see this, thank you.

My review is specifically re: the food. Im a seton employee and the food at Hays does seem to be…read morethe best out of this hospital, Dell Seton, and Ascension Seton. There are just more options, better snacks, and there was a day that the salmon even rivaled the salmon that's served at Dell children's on Wednesdays (which is some of the BEST quality and spiced salmon you'll find!!). Other things - there's plenty of parking and I like that the hospital is free standing and not too close to anything else. Makes it feel less cramped. The clinic spaces are nice too.

This is the worst hospital in the area. If you have time, go to Austin or New Braunfels…read more First off they dismiss medical emergencies. They don't send patients that are in need of ICU to the ICU until the last minute. And don't get me started on the palliative care doctor. She doesn't listen to your decision and continues to push her opinion, regardless if you're educated yourself. Overall they need to do so much better. I wouldn't go to this hospital.

I recently had a total knee replacement at Seton SW, and everyone I encountered from the front desk…read moreperson at check-in to the nurses, doctors, anesthetists, physical therapists, etc. were all so kind, patient and caring. I appreciate them all and the top notch care they provided.

I have been trying to get information about a charge for $43.50 (Laboratory) . I took my husband to…read moreER in Seton Southwest; he did not want to be treated without an idea of how much the visit would cost. After 20 minutes fighting to have a estimation, someone said the amount of $$ and he decided to leave without being treated. I have been trying to get information about this charge, but they don't keep record of me being authorized so they can talk to me; I work 8 to 5 ; I don't have him with me to authorize each time I call asking them to explain the charge for a "ghost service". Just be careful driving by 1826. You might get a bill! Thankful for the person who gave us a figure.

Fabian in the radiology department is a compassionate, cheerful, and comforting CT tech who always…read moremakes me feel so cared for and well looked after. He always makes sure that I feel like I'm getting the highest level of care.

This review is for the ER. I arrived Tuesday morning and was greeted promptly. There was only 1…read moreperson ahead of me. I was taken to an ER room within 10 minutes. I was subsequently diagnosed with a cracked rib. The whole visit took about 1 1/2 hours. This includes the check-in process, initial diagnosis, imaging, final diagnosis, pharmacy orders, and check out. Everyone had a smile on their faces and super friendly. What more can I say? Thank you Christus!

Not sure where to start. I was in this place for about two hours. They ran an EKG, did some blood…read morework, and gave me a Covid test. I saw Doctor Hoeing for about 7 minutes, and then I requested to leave, as I was feeling better. The bill is over 16,000 dollar's, are these folks for real. 8 thousand dollar's an hour. Bill below. no wonder insurance rates are ridiculous.

I had a terrible accident last Saturday and rushed over to Family Hospital asap. They saw me…read moreimmediately and made a terrible situation much better. I was super impressed with Dr. Huddleston's care and knowledge. He knew exactly what to do and prescribe to improve my situation immensely. Nurse Carmela C. was also expert and precise in my treatment and Ray H. at the front desk was also very efficient and saw to it that I was treated quickly and thoroughly. I hope to not need medical care soon, but if so, I will be going to Lake Travis Family Hospital for complete and expert medical care.

I figure I better write this review before a year is up on it. This was not a plan visit but then…read moreagain what hospital visit is planned. I'm just gonna cover the highlights of what makes this good and bad in my opinion. First and foremost with any hospital ratings is the nurses. I've got to admit this ascension Seton has more outstanding; above average nurses. Like around 70%. Then about 15% our average and 10% are below average. Unfortunately, there are about 5% that are in the category of why are they even nurses if they hate people? I found these mostly to be the Night Shift people. Next step is the hospital beds, they have two types. I'm gonna call them the Chevy and the Cadillac. Needless to say they are both uncomfortable. The bar that gets them to move up and down so you could sit lay down have your legs up or also what sticks in your back the entire time making sleep impossible. The Chevy beds I have to admit did at least have convenient factors of a cell phone charger right in the framework so you didn't have to try and stretch it to the wall. It was also easier to make the bed go up and down, which is extremely helpful around meal times. It is a pain to get your food served on a tray that needs to slide under your bed, except it doesn't give you room to sit with the table in front of you. There were so many times when I had to eat almost laying down with just my neck above the food tray, not comfortable The temperature throughout the hospital it's always a bit chilly. I can't remember the reason for it but it's medical. One room they had me in. I was freezing and I like the cold. I asked for more blankets since most of the blankets they have are so thin. My favorite was they asked me if I wanted a heated blanket and what they do is they throw it in the dryer for about 15 minutes then bring it to you. So you have a short amount of time where your body can absorb that heat before it's all cold again. My main point being is that freezing room was freezing because the air conditioning was broken in it and it was probably about 62° until they fixed it. Now the most important factor the food. Most of the time they will hand you the menu items that you can order off of they don't tell you about the off menu items. Get to know the lady who brings around the menus and be real nice to her and she will tell you what off menu items that she can get for you. There were certain things I did, which I don't normally do. I told them I was allergic to pork because that pork was so overcooked. It was disgusting. Don't order extra vegetables. It basically is overcooked mush. And whatever you do, don't eat the eggs in the morning. They are the fake powder kind that you mix with water and fry up. Trust me it taste fake. Some of the favorites of the off menu items were the spinach, strawberry pecan salad and the grilled chicken sandwich. I don't know about anyone else, but I basically saw my doctor for approximately two minutes before I went in for surgery and that was it. You mostly deal with the nurses or the doctors assistants. During my time there, they were renovating the hospital because it was an older one. So if you were brought to the basement to have test done, you get to go by the new cafeteria being built, which was going to be huge. I don't want to say I wanna be here again but as a hospital, it was OK

I went to see my friend who had surgery on Monday. This is the first time I have been to Ascension…read moreSeton Medical Center Austin in over 20 years. It has totally changed since I visited. I first tried to park in the garage and it was completely full, then tried behind the medical center and it too was full and finally found a parking space on the side of the medical center. This took about 20 minutes, which cut down on my time with my friend as I had a 1 pm work call. Then I walked past the Medical Office building to get to the Medical Center. A nice candy striper named Mike escorted me to the west section of the building as I entered through the North Lobby. I managed to find my friend and was so happy to see her. There were nurses coming to her room pretty frequently, which I am sure is the custom for patients in Intensive Care unit (ICU). She appeared to be getting top notch care. She absolutely loved her pho! We were able to visit for a short while before I had to jump on a work call. Family and friends are important to me. So, I am extremely happy I got to see my friend today.

My mother-in-law is 78 with congestive heart failure. She was having difficulty moving with…read moreshortness of breath. She went to the ER at now Christa Santa Rosa on Friday and was diagnosed with COVID. They told her to come back the next day and told her and her husband to go home without any discussion of him being tested, quarantine, tracing, etc. She went back on Sunday and they told her that they would not treat her unless she was basically not breathing. I am beyond disbelief that any medical organization would act in this manner and I hope that the state of Texas comes down hard on them!

This is the worst hospital system out there. They violate so many laws it's unreal. Nurses make…read morefun of patients, they put stuff they throw into the trash back on you, give you medication without telling you what it is. I went through pure hell here. Not only that, they dismissed my major gallbladder stones that were blocking my bile ducts and made me feel like I was making it up. One of the doctors here put in my charts that I used drugs. Which I have never done in my life. I went on to my PCP who found my blockage and then to a better hospital to have to gallbladder removed. No thanks to this so called hospital. The doctors there in and outside do not care about the patients, only money. Someone needs to investigate this hospital. They should be shut done.