Excellent Clinic and health services !!! I'm a patient for many years here, and the Doctor, nurses…read moreand staff are so friendly and professional, I got never a complaint from me or another patients ,,, keep doing the good job !!!!!!!

Ascension Medical Group is not interested in providing medical care in a timely manner or being…read moreavailable for the patient's needs. This clinic in San Marcos and the one in Buda have both been a huge disappointment. I recently moved to San Marcos and have been searching for a primary care physician locally, but I have resigned to commuting to Austin to return to my previous primary care physician, knowing that my needs will be addressed and I can access medical care in a timely manner when I need it

I've been a patient of Dr Wallace's for over 15 years now. I chose him as a doctor after two failed…read moreattempts once we moved here from Lubbock. He has been an excellent doctor and has seen me through many a health crisis. He is always pleasant and he never gives up on a situation even if he can't figure it out and I am quite the complex case! My entire family sees him and has for the same length of time that I have. We all love him and his staff who are always kind and have done so many things above and beyond that we have needed over the years. I highly recommend him and his staff to anyone looking for a doctor.

Staff are very friendly and prompt. PA Joni Maxwell is…read moreincredible. She takes her time and explains everything thoroughly. She makes sure that all your needed appointments are scheduled and medications are up to date. I am glad to have her for my Primary Physician.

New Braunfels: This practice is being owned by financial driven physicians. They try to order Rx's…read moreand screenings by referring you to a specialist when a specialist is not necessary. I know healthcare as a healthcare professional. Trust me. When calling them you get a non-English speaking person answering who cannot speak clear English. Their portal is not patient friendly and archaic, and is one of the least expensive EMR's. The initial visit introduces you to a kind front desk, MA for Intake, and the PCP for a first visit but after that it has been a nightmare. Portal messages are not responded to by anyone who is knowledgeable. I am assessing this by the ridiculous, clueless responses with poor grammar. All this resulted in taking up my time to educate them. I do not recommend this clinic nor the entire Hillside organization. It is concerning when a patient has no healthcare experience and are most likely taken advantage of just to build their financials or support other physician colleagues.

I wanted to leave an updated review because this practice is now under Dr. Maria Salinas, and my…read moreexperience with her was completely different from what I experienced before. I had been a patient under Dr. Alissa for about six years, and I was very disappointed with the care I received during that time. I rarely, if ever, actually saw the doctor. Almost every appointment was handled by a different PA, which meant I constantly had to re-explain my full medical history, diagnosis history, symptoms, and concerns. As someone diagnosed with lupus, rheumatoid arthritis, Raynaud's syndrome, and other related issues, that was extremely frustrating and exhausting. Many of my lupus-related concerns were also often referred out to other doctors instead of being fully addressed. When Dr. Maria Salinas took over the practice, I came in for an appointment because I was dealing with inflammation, pain, and lupus-related symptoms. I honestly planned on finding another rheumatologist, but after this visit, I completely changed my mind. I was actually seen by Dr. Salinas herself, and I was so grateful. She already had my history, took the time to discuss my conditions with me, listened to my concerns, and made me feel heard. One of the biggest things that stood out was that she took my past experience with methotrexate seriously. I had bad side effects from that medication when I was younger, and instead of dismissing that, she discussed another option with me, Leflunomide. Today is day five on the new medication, and this morning I noticed a real difference. Before starting it, it would usually take me at least two hours every morning just to get moving because of the stiffness and pain. Some mornings I could barely stand up straight, and the swelling, pain, and weakness in my hands made it hard to even hold my coffee cup. This morning, I woke up without that same stiffness and was able to hold my cup with no problem. Dr. Salinas was kind, patient, knowledgeable, and understanding. She also allowed me to openly discuss my concerns about how the practice was run before. She explained that she has plans to improve the practice, including hiring another rheumatologist and one PA to help with patients. Most importantly, she said patients will consistently see the same provider, whether that is Dr. Salinas, the new rheumatologist, or the PA. That alone means so much because one of the hardest parts of the previous practice was seeing a different PA almost every time. I believe many of the older negative reviews reflect how the practice was managed under Dr. Alissa, but now that Dr. Salinas has taken over, I truly feel hopeful about my care here. She made me feel seen, heard, and taken seriously, and I am absolutely staying with this rheumatologist. I am very thankful for Dr. Salinas and look forward to continuing my care with her.

I was pleased with Dr. Allisa and even though I did not see him at all his PAs were fabulous. I am…read morenot at all please with the new system they have now. No one answers the phone since it is not there it is an answering service. I did not like the PA I saw at my last visit. She should have read my chart before my appointment, so I did not have to explain to her all my issues I have had. I literally had to go to the office just to talk to someone and complain about it. I do not take being rushed or seem to not be important on my issues. I am trying to find another doctor near me, but I have looked at their reviews and are not much better. I can't even believe they charge to do FMLA paperwork to. 125.00 for no rush, 175.00 if you need it ASAP. What a scam.

I've been here 3 times and they have set the bar quite high. From checking in, to vitals, to the…read moreprovider visit, they are on it! I chose them as a veteran, as they're veteran-owned. I know the standards that veterans provide and they exceeded standards of any other medical establishment that I have been to in a very long time. The office and rooms are always clean and the staff puts you at ease, plus they are fast. No extra wait or me having to ask too many questions, as they are so intuitive. Yesterday, I went in for an infected finger and Justin Baker examined and explained what was going on and what needed to be done. He patched up my finger, provided my discharge instructions, and I was in and out in no time. I actually prefer to come here vs. gong to my PCM for urgent treatment. If you're looking for urgent treatment, go to them. They will exceed your expectations, like they did mine. Great job guys and gals! I will be returning.

I came in today because I have been experiencing cold and flu symptoms. Unfortunately, I never made…read moreit past the front desk due to an unpleasant interaction with a staff member. I was speaking with a woman about my copay and explaining that I have only ever paid $35 during previous visits. While I was discussing this with her, a male staff member abruptly interrupted our conversation and insisted that the $50 copay was correct. I found his approach to be extremely rude and unprofessional. As someone who is new to the area, I was simply trying to understand the difference in my copay. I would have appreciated a little more patience, courtesy, and understanding rather than being spoken to in a condescending manner. I understand that policies and copay amounts may vary, but I believe patients should be treated with respect and compassion, especially when they are not feeling well. Unfortunately, this interaction left me feeling uncomfortable and discouraged from receiving care at your facility.

Dr. Brandon James has been my surgeon since 2017. Always thoughtful, he does the most conservative…read moretreatment that fits the patient's needs. Plus, his staff are top notch as well. The first time we met, he saved my life- literally. Since then, he has improved the quality of my life.

I have had several appts with Dr Brandon James and have only positive things to save about him and…read morehis staff. Never a long wait time, always thorough, and courteous and positive treatment outcomes. Dr. James takes time to listen to everything you have to say as a patient and has a very caring demeanor. Very highly recommended!

I had been to multiple places and tried multiple different things for a previous back and hip…read moreinjury. Mr.Mullens is as good as they come, I couldn't have been in better hands. They are extremely knowledgeable and are very kind people. I highly recommend them no matter what injury you're trying to overcome.

I wish I was able to give more than five stars, because these folks are absolutely stellar! I came…read moreto them for a knee injury after it became clear that home treatment alone wouldn't cut it, and it has made such a big difference. I went from wearing a brace just to walk without pain, to jogging with no pain at all! I worked primarily with Dr. Reeves, and she was not only knowledgable but also warm and encouraging as we worked toward my recovery. Everyone who worked there--front desk folks included!--absolutely exceeded my expectations. Plus, they get bonus points from me for being queer-friendly. (Not surprising for San Marcos, but always welcomed.)

The Front desk lady Dianne was so sweet and helpful at check in, the MA who helped us, Lisa was…read morevery knowledgeable and engaging with my child. The practice manager Ms Casi also came out and greeted us and was interacting with my child. I love this place!