Staff may need more training on how to care and talk to patients but thank you for Pt persistence…read moreon working on rehabilitation. Just not bc sure about staff ability and even drs ability to take care of medical issues related to perso being in this facility

Please do not send a loved one here. My mom was here for a month, they made her wounds worst and…read moredid a terrible job of rehab. She would've been better off at home. The food is awful and some of the nurses should find a job they enjoy rather than take their misery out on the patients.

Doctors are very good at this facility dr. C. As I call him is fantastic. He lives in the front…read moreoffice do a great job I would like to point out Nancy I do not know her last name. Great Dr .. great people

The staff are very courteous and friendly. They see you promptly with little wait time. The nurse…read morepractitioner takes the time to listen to you and answer any questions. I have confidence in their plan of treatment.

There is a ballad waiting to be written - something along the lines of Arlo Guthrie's "Alice's…read moreRestaurant Massacree" perhaps - about this woman who is strong, obstinate and disturbingly determined. The ballad should also be about the place that heroically enabled her stubbornness and resolve. Here's the raw data, and wildly, every bit of it is true. I pieced it together after speaking with about a dozen people. 10 weeks after having undergone two heart procedures, my nearly deaf 93-year-old mom sets out on her own for an adventure. Her goal? The scrumptious lox bagel at Mary's Cafe. She missteps exiting the car and... kaboom! She falls and breaks her hip. She is literally across the street from St. David's Medical Center. A kind man rushes to her aid. Together, at her command, they get her BACK IN THE CAR. SHE DRIVES HERSELF ACROSS TOWN AND GOES HOME. There, she realizes that she can't get out of the car. She is half in-half out. After ten minutes, an innocent passerby in our quiet residential neighborhood hears her bleating plea and - again - at her command, helps get her back in the car, whereupon mom DRIVES HERSELF ACROSS TOWN AND BACK TO ST DAVID'S. It took three nurses and the manager of concierge services to extract her from her old beater Honda - the one with manual door locks - and it ended up in valet parking alongside the Porsches and a Ferrari. Mom would go on to have a nine inch nail inserted in her hip and spend two weeks at St. David's, one week in the Medical Center and one week in St. David's Rehabilitatiom Hospital. Here she was treated with dignity and compassion by every single person we encountered. And there were tons of them. Every effort was made to make her feel comfortable. Cozy even. The staff made her laugh. Encouraged her. Listened carefully to every word she said. Her in-house doctors watched over so thoughtfully. The physical and occupational therapists helped her to understand that she *could* meet her goal of regaining her independence. Yes, there were times when a nurse promised to bring her something and then forgot, but really, things couldn't have gone better. The food? Not too shabby, and if you are a visitor, there are alternating pop up caterers for things like sushi, Indian and Mexican food, every week day. Parking? Free if you're over 65. Just scan your driver's license instead of your parking stub. And my mom's old beater Honda rubbing shoulders with the glamor cars in Valet? I drove it out myself... free of charge.

Be extremely cautious and careful when getting anything done in this hospital. While my surgery was…read morea success, I was not provided proper pain relief medication at my doctor's recommendation for nearly 12 hours post surgery. The order was in, but the staff simply was not available to provide the drip install. Also, pay close attention to your bill. While my surgeon and the hospital were in-network, they selected to use an out-of-network componenet to my care. I was not told about this and was billed out of network while staying in the hospital for that part. Thank god for the No Surprises Act, making the charges only $700 vs the thousands of additional dollars in the bill. But I was not told about this until more than a year later. So even though my surgery took me well over my more than $5,000 max out of pocket, I now have to pay an additional $700. Add into that... I was sent a letter so much later that I can't even appeal it with my insurance. Extrmely shady practice. Very disappointed and would not recommend this hospital.

Avoid this hospital at all costs. My husband arrived by ambulance with a pneumonia diagnosis from…read moreAscension Seton Hays. No doctor or nurse was on duty at 3 am on January 2, 2025. He received no oxygen, IV antibiotics nor was his room heated. The clerk stated she was not qualified to provide any medical treatment as the ambulance drivers tried to relay medical orders. We had to go to St David's to receive real medical care. Dr Jokic failed to even enter his room until after 10am and denied he had pneumonia. Scary that this facility is allowed to operate under these conditions. My husband was never assigned a nurse or doctor since none were present. The administrator, Jace, called and demanded to know the name of my husband's nurse. Evidently no doctor or nurse were assigned to my husband, even though there were only two other patients in the hospital. What a disaster!

Get an estimate before getting service from this hospital. I was on a business trip in Austin, and…read moredeveloped a skin condition on my neck . I went to this hospital because they were closest to my hotel. I waited over 4 hours to get brought to the back, because "no doctors were available," even though there were not patients waiting in the waiting room. They placed me on a table next to the nurses' station. Finally a doctor came by (after 30 minutes) and looked at me, confirmed it was not a spider bite, then prescribed ointment from the pharmacy. The bill was $1500 between 2 bills! Get an estimate before seeing one of these doctors. There is no place where that bill makes sense for the way I was treated.

always Great, professional . This Hospital is the only hospital my wife and I go to for any thing…read moremajor heart, chest, bleeding, and testing. the nursing staff are always great.

This is the worst hospital in the area. If you have time, go to Austin or New Braunfels…read more First off they dismiss medical emergencies. They don't send patients that are in need of ICU to the ICU until the last minute. And don't get me started on the palliative care doctor. She doesn't listen to your decision and continues to push her opinion, regardless if you're educated yourself. Overall they need to do so much better. I wouldn't go to this hospital.

Had a minor emergency at 2 AM, decided I'd had enough and went to Ally. Tracie greeted me when I…read morewalked in the door, was extremely helpful with getting registered to be seen. RN Nikki got me back to a room, listened to all my complaints and even had me laughing through my pain. Nikki was wonderful and made a rough situation better, she's funny, caring and over all everything I ask for in a medical care giver. Joe (tech) was ready and waiting to help me and get vitals. Dr. Patel was quick and efficient. I will continue to go to Ally for emergent needs.

Presented with a swollen painful knee. The doctor did not look at touch or even approach the bed…read more He did offer narcotics and told me to go get an MRI. I asked him if there was anything he could do now and again he offered narcotics. I left feeling absolutely appalled. The front office could not verify my insurance, fax or email a note. HORRIBLE EXPERIENCE Call me if you'd like to apologize.

Nothing but great things to say about this place. We are new to the area, had family visiting and…read moreunfortunately one of our loved ones took a spill at the baseball fields. Hospital was easy to get to, clean, friendly, efficient, nice. We came around 930 am and was out in less than an hour. They cleaned all the wounds, bandaged it back up with home instructions, did xrays because the knee was swollen last night after the fall. Glad we came here first and they take Medicare, insurance etc. Great work team!

I have been trying to get information about a charge for $43.50 (Laboratory) . I took my husband to…read moreER in Seton Southwest; he did not want to be treated without an idea of how much the visit would cost. After 20 minutes fighting to have a estimation, someone said the amount of $$ and he decided to leave without being treated. I have been trying to get information about this charge, but they don't keep record of me being authorized so they can talk to me; I work 8 to 5 ; I don't have him with me to authorize each time I call asking them to explain the charge for a "ghost service". Just be careful driving by 1826. You might get a bill! Thankful for the person who gave us a figure.

Great loving care is here at Christus Santa Rosa Hospital…read more From the emergency room to ICU to the elderly care floor. It's great! The Doctors, Nurses and Tech are a true blessing and a nice touch when you're there for your self care or a loved one. The people delivering food and cleaning the rooms are all very important to your care so thank them all for their care and for what they do!!

Although my wife's surgery took four hours, lasted until 9:30 at night and recovery took a long…read moretime and getting so late I talked the doctor into checking her into the hospital. The hospital staff gave her wonderful care. My wife is 85 and I worried about whether I could help her if something bad happened during the night so the hospital found her a room and provider a sitter to watch over her all night and until I arrived around 10am. That eased my mind considerably. The nurse was a sweetheart too!

The receptionist was very sweet, caring, and informative. I was called back fairly quick. I had a…read morewonderful triage nurse, as well as the terrific nurse who took care of me during my stay. Dr Owen Parker was excellent in both the care that he gave as well as his bedside manner. Excellent care, fast, efficient, clean, I couldn't have asked for anyone better. Took care of my medical issue in a very timely manner. This was my second visit to this ER and both times I have had excellent care from knowledgeable, kind, people. I highly recommend this hospital.

ER once again was awful incapable of treating anyon. I went in with a major bladder infection, sat…read morein pain there for 5 hours, went to rest room passed out cold on the floor. They asked me "did you lay down on the floor. Who the hell lays on a gross hospital bathroom floor?They did an EKG. put me back in the waiting room.They did take blood and could see the infection, an hour later they did not call me back to a room.I did not see anyone for over an hour. Finally a doctor came in spoke to me about 2 minutes, never touch me, did not ask hardly any questions to our surprise the the next RN came in about 15 minutes later with my discharge papaers!!! We asked are they not going to do the CT SCAN? He replied oh they have not dont that.... idiot. They rolled me down to cat scan, where I knew the tech from another trip, she was fabulous. The doctor came in and said they would be keeping me due to mass infection in my kidneys, really! Stayed 2 days staff there was great Felesa and Kerne wonderful and on top of thing. They tried taking me to the ICU but held off, my BP was 67/45. It moved around all day. So home with a stint for 2 weeks to drain infection then for the kidney stones. Moral of this story: DO NOT GO TO GVMC ER unless you ONLY have only a broken toe nail.

I have been treated great every time I've been at GRMC. At the from desk, imaging, physical therapy…read moreand labs.