We were shopping for a middle schooler off a list provided by the school. Typical clueless…read moresuburban parents. I have read previous reviews about this place and as I walked in I was expected rude, disinterested staff. We still decided on this place because of the convenient location, fully expecting to probably walk out in a huff. A lady in bright red spotted us, gently pried the list from our nervous fingers and proceeded to hunt down every single item on the list. The one thing they didn't have - she ordered for us. We got a phone call they day it was in stock and we went and picked it up. I am really bad with names, otherwise I would have mentioned this staff person by name. As long as they M&A retains her, they will have our business for sure.

Absolutely deplorable service. I went in here early August 15 and paid $56 for my daughter to have…read more2 classes. I specifically mentioned it was for 2. Fast forward to today, 9/15 (havent not attended any classes after the 2) i get charged $125 and they said i sign up for monthly subscription. I did not do that. I was told it was up to me to call and cancel. I got charged today. Why would you charge me today, same day i called you to tell ypu mu daughter never attended any of your services. The person i spoke to was nonchallant and completely didnt care. I expect a refund. I did not use your service. I recommend people be careful before signing up. This is appalling and a bait and switch. This is not how business should be conducted.

Dropped in for a quick visit to see if they had any hidden gems. Music store was nice and…read moreselection was great. The folks at Frisco Music center were very welcoming and knowledgeable. I had a great conversation about gear and things. It looks like someone was dropping off equipment for a service so service looks to be an option. All in all, great music store that carries most things. Highly recommend

I visited Frisco Music Center because I was on the hunt for an electric guitar I couldn't readily…read morefind in other shops. Another music shop tipped me off that this place had several in stock, and upon calling I was delighted to discover that they did. Although they were initially asking over $100 more than some bigger guitar shops online, the manager agreed to match that price and I was able to take home a Yamaha Revstar! The shop itself is pretty cool. When you drive up on Main Street it appears there's a lot of construction and NOT a lot of parking, but this isn't the case - they have a spacious lot in the back. Enter through the black door and you'll find yourself emerging into the shop near a wall of ukuleles. The store basically appeared to have three areas. The first room had the strings, acoustic guitars, (maybe drums and keyboards, I'm not sure), etc. The second area seemed to have equipment for recording and maybe some effects. The third room was well worth traversing the labyrinthine layout for, because that's where they kept the electric guitars and pedals and guitar straps. Despite being a small business they have a great selection. The manager seemed super knowledgeable and helped me pick some extra strings to go with my new guitar at my request. One of the things that really stood out to me too is that they offer a 50% discount on set-up service when you buy a new guitar from them. Although the person who does it was out for the week, I fully intend to bring my guitar back in to get it set up for only 30-something dollars! (Although, it seemed to play great off the wall.) Overall this is a great local music shop and should be on every guitarist's radar.

All instructors are AMAZING. TALENTED. INSPIRING. We have had music teachers all over the world…read more CMM is the best! The program is so much better than others. It truly is complete music education.

Founder of the school, Kristin Yost, is such a passionate,inspiring musician and educator. The…read moreschool really offered an individualized plans for each unique child! Come and check out the school and different study curriculum including both classical and pop studies! And the school recently had an new app released, which offers tons of additional help to practice at home

I have been taking my daughter to ESM since she was 6 (it's been almost 4 years now)…read more What I enjoy the most (and I think it has been beneficial to my daughter as well) is the amount of attention paid to kids eduction and their way of learning. An amazing mixture of teachers who play more than just one instrument makes this school a green house for young talents. Thank you ESM for an amazing experince.

Quality music school. All of the teachers here are highly qualified and the quality of learning is…read morevery high. Private one on one lessons and chamber lessons are here, great and kind people who get to really know you personally.

Our 5yr old son joined 7 notes around 6 months ago, and we are very happy to watch him learn and…read morethrive with so much joy! The program is structured, fun and well-rounded, designed wonderfully for kids. Ms Tan and her teachers are very professional, patient and dedicated to nurture the musical soul in our little one. My in-laws are especially impressed by how quickly our son is able to play with both hands with musicality. My mom sent me to a Yamaha music school when I was young, so she is also super supportive and happy that we are giving our son the gift of music as well.

THE OWNER ONLY CARES ABOUT MONEY, WILL CONSTANTLY GO BACK ON HER WORD AND WILL BLAME THINGS ON YOUR…read morePARENTING. After our first year of the group class, we told the owner, Eileen, that we wouldn't be attending anymore. Our daughter just has trouble focusing and while, our teacher, Ms. Natalie is a delight, the class just isn't working for her. Eileen will tell you anything to keep you paying your membership apparently and told us that we if the group classes don't work out for her, we can put her in a one on one class. Well here is how the payments work. It's not a month to month situation. It's a "membership." So all summer month you are paying ahead of time, and if you drop they already have your money. So now comes first day of this year's class. It absolutely isn't working for our daughter. My husband says he would like to change to the one on one class, and Eileen totally back peddles on what she said before and says, Oh no, you have to pay a whole new membership to do the one on one class. He asks if the money we've already paid would go towards that. She says no, you've already paid for the group class and you would have to pay the full amount to switch and won't get reimbursed for the group class. AND HERE IS THE WORST PART. She asks to speak to my husband privately and says "From the bottom of my heart, I care about your daughter and I know you do too. I don't think you should discuss her lack of focus in front of her because her efforts might not feel validated." He told her that is NOT her place and has nothing to do with piano class and he'll take that as a suggestion. Meanwhile I hear this and I am furious that Eileen would have THE NERVE to tell us to parent OUR child. And to turn things around on us when she wants to charge us thousands of dollars in addition to what we've already paid, to do one on one classes that would actually be an environment where our daughter can focus. The owner is two faced. She will act as though she truly cares about your child succeeding in piano and guilt you to stay signed up. But all she cares about is money.

Took my daughters instrument in on a Thursday for repair, excepting it to be ready for pick up next…read moreweek sometime. I got a call on Friday saying it was ready for pick up. The turn around time was exceptional and the service was great. We are in Marching season for High School so getting the instrument back immediately was outstanding. I will definitely be using them again for any work we need done on her instrument.

From the owner: Tarpley Music is the freshest addition to the vibrant music scene in Dallas-Fort Worth. As a…read morefull-service and independently owned musical instrument shop, we are thrilled to serve the music and arts communities in Plano, Frisco, Allen, McKinney, TX, and the entire North Dallas region. Since opening in Spring 2023, we have been dedicated to providing exceptional services and fostering a love for music in the hearts of musicians everywhere.

Yelp 100 2026 #9…read more Cadenza offers violins for renting and repair. I called to inquire about a rental and the staff were kind and answered any questions I had. I later completed the online rental form and was called shortly after to pick it up because it was ready. I have enjoyed my rental thus far.

Have been renting violins for my daughter here for the past 1.5 years. Great instruments, very…read morereasonably priced, very kind - but most importantly this is the coolest place we've ever been. Feels like she is getting fitted for her wand in Diagon Alley every time we go. They measure her arms, give her a violin, take it back, give another violin - all until they find the perfect one for her. Also it's like magic for my seven year old beginner violinist to see all of these expert musicians trying out cellos, playing a few violins, etc. while we wait for our turn. We're always excited when we need to go.

My step son attended Matt Burk studio for several months. Within that time, he had three different…read moreinstructors. His first was a no show for an entire week. This happened again several weeks later. The second instructor was extremely condescending and acted as of myself, my wife, and our son knew nothing about vocal training. Even if we knew nothing, talking to adults let alone a child as if they are just plain stupid is unacceptable. Matt has his name on the marquee however he is nowhere to be found. Getting a hold of him to voice concerns is near impossible. Instead he leaves his lackey front desk employees to field off any fodder from parents that may come his way. If you are wanting beginner or continuing vocal or even musical instrument lessons, I would highly recommend going somewhere else. Additionally, the website states that they have recitals at The House of Blues in Dallas on their website. This is absolutely not true. These are held in some of the most uncomfortable locations. Matt Burk seems glamorous but under the surface, it's an absolute dumpster fire.

My daughter takes guitar lessons with Brandon. I can not express how amazing he has been with…read moreher...highly recommend!!!

I had a truly fantastic experience with my purchase of a brand new Steinway B grand piano at…read moreSteinway Hall thanks to Otis Gray and the fabulous team at Steinway. I'm very particular with what I'm looking for when it comes to the exact sound and touch in a piano, and I spent years searching for the perfect (for me) Steinway B, having tried out dozens and dozens of pianos in the process across many different locations. (As you may know, each Steinway is handcrafted and uniquely different in tone color and individual qualities.) Otis patiently helped me throughout the years during my search for my piano, offered his valuable advice during my selection and shopping process, and accompanied me many times to check out new inventory and pianos that came in at the Steinway Hall Plano and Dallas locations. When I couldn't come by in person, Otis recorded clips of himself playing various repertoire on different pianos that came in on various occasions, and he patiently answered all of my numerous questions each time. (On a side note, Otis is also a terrific pianist and has the widest repertoire on hand out of anyone I know. No matter what style of music you like, I guarantee Otis will be able to demo pianos for you, so that you can properly experience each piano's sound as a listener from a distance and not just as the pianist.) Whenever I had technical questions during the selection process regarding what could or couldn't be done with a specific piano's touchweight, note decay, voicing, etc., Otis enlisted the help of Steinway's master technicians, including Steve and Nowell who also offered their expertise and honest advice during my shopping process. Steve (who typically works out of Steinway Hall Dallas) kindly accompanied me to the Fort Worth and Plano Steinway locations to offer his technical advice. At some points earlier in my quest to purchase a Steinway B, I had previously considered purchasing a used piano from third party sellers or dealers other than Steinway, but I ended up deciding to purchase directly from Steinway Hall due to the excellent service I received there from Otis and due to the fact that I knew my piano would be in good technical hands with Steve, Nowell, and the team after my purchase for all future tunings and maintenance. Steve and Nowell are a wealth of knowledge and have prepared the best pianos for many of the world's greatest concert pianists, so you know you are in the best hands with them. Thanks to Otis and team's help, I finally found the perfect piano for me and purchased a brand Steinway Model B grand piano in Sterling Silver (a Special Collection / Limited Edition model) with the exact tone color and qualities that I had been searching for for years. As a pianist, it's been my lifelong dream to own my own Steinway B. This would not have been possible Otis and the Steinway team's help throughout the last few years. After my purchase, I have thus far been very impressed with Steinway's service department. Steinway kindly stored my piano for me for several months prior to delivery while I was waiting for the flooring of my piano room to be installed. Heather from the Service Team has been a real pleasure to work with and made sure to swiftly resolve any small issues that arose post-delivery. Otis personally made sure I was taken care of even after the purchase and kept in close contact with the service team on any questions or issues I had during the pre-delivery prep process and post-delivery, including stopping by my house to inspect the piano and offer his expert opinion on what needed to be done from a technical standpoint after delivery. From the excellent service I've received throughout the process, I knew I had made the right decision to purchase my piano from Steinway Hall directly, since I have not received this level of service from other places I have purchased pianos previously. Be sure to ask for Otis if you decide to buy a Steinway - he is THE BEST and will make sure you are well taken care of both before and after the purchase. You won't regret it!

I'm very disappointed at the Steinway brand, especially the warranty department…read more I purchased a brand new Boston piano from this Plano store a few years ago and 100% regret doing so. Three different tuning technicians (who are NOT employed by Steinway) told me that my brand new piano needs significant repair that should be covered under warranty. The potential "repair" is due to manufacturing defect that the seller intentionally concealed during my purchase. When I contacted the warranty team, all the reply I received is "no we do not repair this because it's a cosmetic issue" and blamed me for causing "environmental" damage to the piano. Mind you I am not stupid, the warranty team knows very well that a repair this magnitude will cost an arm and leg ($105/hour rate in 2018, the estimated hours needed is 8 hours). So they basically do not stand behind their own product. I also attempted to contact the New York headquarter. After waiting for more than a week with no one returning my call, I finally called again and a guy in British accent basically told me I'm foolish in even thinking the repair should be covered. I NEVER received a formal response from the customer service email info@steinway.com. HORRIBLE HORRIBLE HORRIBLE service! The people working in the DFW location just want to take your money and run. I could not reach anyone in the warranty department on the phone. Otis (the sales rep mentioned in another review) will stop replying your email after you hand over the money. P.S I have proof of everything above, including email correspondence and pictures. I will post them if the company still refuse to repair my piano as of 2022. I'm still within the 10-year warranty period. Feel free to message me for proof.