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SERVPRO of Carson/West Carson

4.5 (15 reviews)
Closed 8:00 am - 5:00 pm

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Services - SERVPRO of Carson/West Carson

Biohazard cleanup

Damage restoration

Mold remediation

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10 years ago

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Thank you So much for you kind review. We appreciate your business.

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Ask the Community - SERVPRO of Carson/West Carson

Review Highlights - SERVPRO of Carson/West Carson

Alberto Hernandez and his team from the West Carson office of ServPro were excellent.

Mentioned in 3 reviews

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Fix My Home - Inside this wall growing for a very long time.

Fix My Home

(149 reviews)

I didn't end up working directly with Fix My Home, but they absolutely earned my trust -- and if I…read moreever have water damage, I know exactly who I'm calling first. I reached out to them because of a leak, and honestly, they could have easily brushed me off or tried to sell me a service I didn't need. Instead, they took the time to help me realize I was being misled by multiple other plumbers and service people I had already spoken to. That kind of honesty and integrity is rare nowadays. They didn't have to help me at all but they did. They even referred me to a reliable plumber -- and if it weren't for that referral, I'd probably still be sleeping with a leak in my ceiling. The time and care they put into helping me (without making a dime off of it) speaks volumes about their character and professionalism. Thank you, Fix My Home, for going above and beyond.

I live in San Francisco, while my parents reside in Southern California. When they experienced…read moresignificant water damage from a kitchen sink leak on the second floor--which affected the flooring, ceiling, and walls of the garage and led to mold growth--I needed to find a company I could fully trust to help them. I worked directly with Darren throughout the entire process. Despite managing everything remotely, he was incredibly responsive and handled the scheduling, decontamination, and demolition work efficiently and professionally. He made sure my parents were taken care of at every step. After the remediation was completed, Darren referred us to a contractor he works closely with named Joe, who managed the reconstruction work. Joe oversaw the rebuilding of the garage walls, the full kitchen renovation, and replacement of the flooring, including hardwood floors on two flights of stairs. His team was skilled, reliable, and kept everything on track with minimal input needed from me. The entire project was completed quickly and to a very high standard. I'm truly grateful for their expertise and support--this would not have been possible without them. I highly recommend their services to anyone in need of water damage restoration and home reconstruction.

Save The Day Restoration - Frank Yanonis, Restoration Expert & Owner of Save The Day Restoration, LA's  #1 Restoration Company for Water, Fire & Mold Damages.

Save The Day Restoration

(202 reviews)

When a substantial leak drenched our crawl space, I needed help urgently. I called Frank on a…read moreFriday night and he was able to send his team the following weekend. His crew is professional, punctual, and patient. I'm an over-planner and worrier, but Danny and Daniel were always patient, kind, and thorough in their explanations, putting my mind at ease. Frank was also always accessible over the phone and text message if I had additional questions about scheduling and the scope of work. The company also offers general construction services, and Frank offered a bid to patch an exterior stucco wall that our plumber had to get into. Based on our positive experience with the concurrent moisture mitigation work, we decided to contract with Frank on the patching project, too. All in all, I wouldn't hesitate to work with Frank and his team again. I highly recommend Save The Day Restoration!

Save The Day Restoration was awesome to work with. From the moment they showed up, they laid down…read moreplastic walkways to protect my wood entryway and the clean carpet they had to walk over. And then they created a containment center in both affected areas that had CDC energy! It immediately gave me confidence that they were going to take the job seriously and I was in good hands. At one point, I realized the downstairs carpet padding hadn't been removed (after they had already left for the week on a Friday), and I assumed I'd be stuck waiting until Monday. Instead, they turned around and came back within minutes to fix it. That kind of customer service is not something I experience often. Their quote was definitely higher than the other company I got an estimate from, but I felt like they were the ones who were going to do it right and not cut corners. I feel good knowing I won't have to worry about hidden moisture or mold down the line. Huge shout-out to Danny, who gave me the estimate and led the job, super professional and clearly knows his stuff. And Daniel, who felt like his right-hand guy, was incredibly respectful and kind. Honestly the whole team was great. I rarely walk away from vendors feeling this satisfied, but they really lived up to their name. Highly recommend.

Restorerz Emergency Services

Restorerz Emergency Services

(19 reviews)

I can't say enough great things about Restorerz but I'll try…read more We had a leak from our second floor bathroom into our first floor bathroom, figured it out and called Beach Plumbing asap. Edwin at Beach Plumbing recommended us to Restorerz, and said they were the best in the area. I trusted his judgment, as I had a previous experience about 8 years prior with a different company (recommended by my insurance company) that was horrific in every sense the word. Joel and his team (Eduardo, David and Javier) came to the property the morning after Edwin identified the leak and immediately created a game plan. They laid out the entire process start to finish, gave realistic timeframes, offered to speak with insurance adjusters, and were always checking in and within reach during the process. They tore down the walls and got the room prepped for mitigation immediately to get the room dried out. They were extra careful to make sure the rest of my house was clean while they did performed the job. They said they would show up every day to check on the fans, which they did. Christobal came next and helped explained the situation to the insurance company over the phone with me on the line. He showed up when the field adjuster came out to the property to explain the situation. He became my main point of contact. On top of all this, after they were finished the job, they had their Claims Consultant Morelia keep in touch with me during the payment portion with the insurance. She knew the process backwards and forwards and was extra helpful in managing the flow of documents to the insurance company. She provided me with every bit of information I needed to make sure insurance was properly charged. While I hope to never have a situation like this happen again, I would recommend Restorerz in a heartbeat to anyone suffering through a water loss and needing their services. They really have it together and provide top notch service for our community.

I would recommend working with Anzhela. She was very reasonable in working with me. She was…read moreunderstanding with financial needs and empathetic with my condition and willing to work with me. The staff that did the work was very responsible and did a superb job. They cleaned up the house after each end of day of work. They wrapped my furniture to make sure it was not damaged. The owner Eduard was also very reasonable and kind and willing to work with me even though the insurance company delayed the case for months. Overall I'm glad everything was closed and my house is put back together.

ARG Restoration & Construction - Mold was found behind a entertainment center.

ARG Restoration & Construction

(115 reviews)

I discovered mold in my bedroom and received several bids for the remediation and restoration work…read more The most reasonable quote came from ARG Restoration. Gabriel took the time to walk me through several options based on my budget, clearly explaining the pros and cons of each one. He told me the project would take a little over a week after the mold treatment, but the team finished everything in just four days. The workers were friendly, professional, and took the time to explain what they were doing and why. They also gave me style options for how the room would be put back together. Best of all, the total price ARG charged to tear out the affected areas, treat the mold, and fully restore my bedroom was the same amount another company quoted me just for mold treatment. I was extremely satisfied with their work and would definitely use ARG Restoration again.

I reached out to Rafael several years for repairs on my home. He was responsive and great, so this…read moretime I reached out to him again for another roof leak. Big disappointment. The first initial call was great and fast. As the work began, delays started coming up in almost every single process. Before the work began, I mentioned there was a small section of pipe that needed to be redone, and he agreed to do it. As the repair progressed, he didn't address the pipe, and kept telling me someone would be back to do it later on. Work began January 2026, and it is now almost May. Rafael has become super unresponsive, kept scheduling with no shows, and pushing back the repair. Then he just stopped responding altogether. Up to this point the repair still has not been done. ARG Service with Rafael was with an insurance claim. It seems to me like they just don't reply after getting paid. Very unprofessional and irresponsible. I want to recommend ARG and Rafael, but this experience has been frustrating and disappointing

Zimax Water, Fire & Mold Restoration

Zimax Water, Fire & Mold Restoration

(41 reviews)

I discovered mold in one of my bedrooms at the end of December. I looked around Yelp and decided to…read moretry Zimax based on their high review score. I talked with Milan who told me that I should check with a mold company to make sure there's mold first before doing any construction work. The mold company came out and confirmed, there's definitely excess moisture. They gave me a quote to do mold remediation and I was thinking of using them instead but I was told that they wouldn't do the reconstruction/repair after the mold remediation. So I came back to Zimax. They provided me with a very similar quote to the other company for mold remediation. I liked that Zimax would be able to do both the mold remediation and the repair afterwards. I accepted Zimax's quote and Milan was able to schedule me in for mold remediation quickly. They came on a Tuesday. They removed the drywalls and found that there were multiple leaks from the windows. They set up everything in one day. They set up a paper walkway so that they wouldn't track any dirt into the house. Everything was done very professionally. Friday, they came back and removed their equipment. I was told that the next step is to do water testing to determine all the spots where there were leaks. They did some testing but then told me that more testing was needed. They were gonna come on Monday, but they were able to squeeze me in on Saturday instead. They found all the multiple leaks coming from two windows. I wanted them to start immediately, but there was a bit of delay with their scheduling. I guess with how good these guys are, they must be swamped. But Milan did his best to schedule me in asap. Friday, they came and patched the leaks. Then on Saturday, they came to water test to make sure there were no more leaks. Once they confirmed no leaks, they started the repair work that same day. Everything was pretty much completed on Saturday. Last step was painting. They painted on Monday and we were told that the paint just needed about two hours to dry and it would be good. Overall, a very pleasant and professional experience. This is the kind of company I want to work with for anything I might need. They provided accurate information and was courteous. Everyone showed up on time, ready to work. I was impressed with the end results and the work that they did.

I had grey water damage in my garage from a broken waste pipe to a toilet. They responded very…read morequickly and proceeded to remove the soggy drywall on the ceiling and spray disinfectant/deodorant in the effected areas. Afterwards, they blew the fans for 3 days and left no trace of the grey water. I would highly recommend them.

Rapid Quality Leak Detection

Rapid Quality Leak Detection

(54 reviews)

On Christmas Eve, two of our windows started leaking. We immediately called window repair places…read moreand were told that we would need a leak detection test before window repairs could begin for warranty purposes. As such, we contacted Rapid Quality Leak Detection and spoke with Carson. Given that it was still storming, he said he'd reconnect when it was dry to schedule a leak detection test. Carson was incredibly responsive despite the holiday season and reached out to me as soon as the forecast cleared to get something in the books - I did not have to go out of my way to get something scheduled. When Rapid Quality Leak Detection showed up, they were quick, efficient, and friendly. They inspected our property and were able to quickly identify what part of the windows were leaking. It was likely an easier task given we had a strong hypothesis on where the leaks would be, but nevertheless Carson and his partner were professional and fast. After we get our windows fixed, we will almost certainly be calling Rapid Quality Leak Detection again to get the repairs tested!

We hired Rapid Quality Leak Detection based on their reviews, but after our experience, I seriously…read morequestion both their expertise and the authenticity of those reviews. We brought them in to locate a water leak at our HOA. They claimed the issue was in the irrigation line, shut it off, and quickly moved toward proposing repair work. It felt more like a push to sell repairs than a thorough effort to actually diagnose the true source of the leak. After their visit, we conducted our own basic tests and found inconsistencies. The water meter was still spinning even with everything off, and we identified areas of possible pooling. When we pointed this out to Donovan (point of contact), he agreed to send someone back out and asked us to make a Saturday available, which was a major inconvenience for residents, but we agreed because the issue needed to be resolved. That followup visit made things significantly worse. Their technician caused a major leak at one of the unit's shut-off valve, resulting in water pouring out like a waterfall. The technician left the scene and Donovan was only available by phone. Donovan assured us someone would come out right away to resolve it, but no one ever showed up. We were left dealing with an active leak for hours, with no support, no clear communication, and no accountability. The incident occurred around 2 PM, and we had to scramble to find our own plumber to stop the damage, which wasn't resolved until roughly 8-10 PM. Meanwhile, homeowners were understandably upset, and we had no answers to give them. His technician tried to blame an "old valve," and even if that were the case, why not warn about that risk before touching it?! Donovan initially acknowledged responsibility and stated they would cover the cost of the damage caused by their technician. I even have texts confirming this below. We submitted the repair invoice to them, and instead of honoring their commitment, Donovan redirected us to his partner, Josh. Josh then claimed he was trying to reach someone else (a temporary assistant), despite Donovan being in direct communication with me the entire time. This was clearly an internal communication breakdown. Ultimately, Josh refused to cover the cost altogether. The lack of accountability, poor communication, and the damage caused during what should have been a straightforward inspection created unnecessary chaos for our HOA. Maybe everything goes smoothly when nothing goes wrong, but a company is truly judged by how they handle problems. In this case, Rapid Quality Leak Detection failed on every level. I cannot recommend this company under any circumstances.

Jackson Restoration - All surfaces are wiped down with a plant-based anti-microbial agent

Jackson Restoration

(67 reviews)

Jackson Restoration saved us! Our building had a sewage pipe leak that had gone undetected for…read moreyears. When it was discovered, we had quite the mess on our hands - and it was in worst heat of summer. Damion came out to assess the situation within hours of when we called. He effectively assessed the situation, providing photos and videos to aid his explanations. He quickly scheduled the work and effectively set our expectations, consistently maintaining communication. The Jackson team secured a plumber willing to address the leak before the space was restored, saving us the need for bounce-back clean-up. We expected the muck-out itself to be smelly, dirty, and loud. It was not. Our electrical panels could not handle the load of the drying equipment. Their electrician found a work around. Really grateful for Damion's communication, the team's diligent and effective work, and their patience in dealing with HOA processes. While I wouldn't recommend letting years of $#!7 pile up under your structure, I would recommend Jackson Restoration if you end up in a $#!7-y situation!

Exceptional Water Mitigation and Mold Removal Service for our kitchen. Damion took care of us from…read morethe start to the finish. He worked with our insurance and answered all my questions. I can't say enough good things about Jackson Restoration. The team was professional, efficient, and incredibly knowledgeable. They responded quickly to our water damage emergency, assessed the situation thoroughly, and got to work right away to prevent further issues. What really impressed me was their attention to detail during the mold remediation process. They explained everything clearly and made sure the affected areas were completely cleaned and safe. Throughout the project, they kept us informed and made us feel confident that we were in good hands. Our home is now dry, clean, and mold-free -- and it looks like nothing ever happened. I highly recommend this company to anyone dealing with a pipe leak. Their expertise and customer service are outstanding!

SERVPRO of Carson/West Carson - damagerestoration - Updated May 2026

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