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    ServiceOntario

    ServiceOntario

    3.6(9 reviews)
    12.2 km

    Service should be improved especially the employees who are dealing with people. Need good customer…read moreservice seminar.

    I had a very frustrating and unprofessional experience at this branch while trying to apply for a…read morehealth card. I presented valid documentation showing my legal status in Canada (a PGWP application that allows me to work and remain in Canada while waiting for the actual permit), which is accepted by IRCC, my employer, and other ServiceOntario locations (as I later confirmed). But it was not good enough for the staff here. The employee "assisting" me insisted that I had to go to a different "headquarters" location in order for my documents to be valid for this application. Their manner was unnecessarily aggressive and dismissive, especially considering I was simply trying to access a health card. I went to a different ServiceOntario location the same day (not the 'headquarters' one). Staff reviewed the exact same documents and processed my OHIP application without any issues or questioning. After reading other reviews (on Google, not here), it appears that misinformation is REPEATEDLY being given at this location. This causes people to lose time, money, and access to essential services due to staff not being properly trained about their services and basic human decency. I would strongly suggest avoiding this branch and going to another ServiceOntario location where staff are knowledgeable and actually willing to help.

    Service Ontario - ServiceOntario by the LEGO sets

    Service Ontario

    3.0(1 review)
    1.7 kmScarborough

    Tips: - This ServiceOntario location is inside Staples…read more - The hours of operation are from 9 am till 9 am Monday through Saturday. I was in the neighbourhood and was checking out Staples. To my surprise, this store had a ServiceOntario location in the back left of the store. I was here on a Saturday at around 1:30 pm. The parking in front of this store was pretty busy. I did manage to find a parking spot steps away from the main entrance and backed into it. This store has two doors. The right door was gated off. Everyone was going in and out of the store through the left door. When I left the store, a bunch of us were politely waiting for a man using a four-wheel walker to get into the store before we all left. It wasn't horrible, but it does make it inconvenient if there's a huge volume of folks. I was curious and checked this section out. When I got to ServiceOntario, there was a check-in sign. I then read another sign that said that this centre was at maximum service capacity and there wasn't any check-in available. It was a Saturday at 1:30 pm. It was at maximum capacity till 9 pm? Wow! I thought that the extended hours were amazing. It made me think that if you needed to get a new Ontario health card, you shouldn't do it on a Saturday. I am fortunate that I was able to renew my health card online. However, I'll need to get a new photo for my Ontario driver's licence and I also have a correct that ServiceOntario will need to make, so I have no choice but to visit a location this year. This location isn't the closest ServiceOntario to me. It seemed so appealing to have it in a Staples with good hours. I found it to be cool and different. However, I overheard a conversation between a staffer and a person who had been waiting to have his number called to get service. He had already been there for two hours. That wait does not scream come here. I hope that things improve. I just find it sad that I was there at 1:30 pm and this centre had already reached maximum capacity. Folks shouldn't be turned away with 7.5 hours left. (143)

    Photos
    Service Ontario - Storefront. ServiceOntario is inside this Staples store.

    Storefront. ServiceOntario is inside this Staples store.

    Service Ontario - ServiceOntario is in the back left corner of Staples.

    ServiceOntario is in the back left corner of Staples.

    Service Ontario - It's open on Saturdays. Sadly, it's at capacity.

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    It's open on Saturdays. Sadly, it's at capacity.

    ServiceOntario - departmentsofmotorvehicles - Updated May 2026

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