Operator-06 She…read moreprovides very efficient service, with very good communication skill. She approaches each problem with clear cut solution- driven options She makes this location, my location of choice. She an asset to this location.

I had the worst experience. employee was so rude and when I called for the manager they lied to…read morethat there is no manage.

I just finished my Senior driving test at Service Ontario Ajax. I had an appointment and was seen…read moreat once. the test was conducted right on the spot. After passing all tests I received all pertinent information for my temporary renewed permit right away. very much more convenient than previous years. I was served by trainee Jazmyn and her instructor Janna. Both were very efficient. I commend the Human resources people for their excellent hiring of staff. It was a pleasure to meet both of these young women and be served by them today. Sorry for my lengthy comments but it was actually an easy and pleasant experience. Thankyou.

This review is specific for the Whitby location @ 590 Rossland Road…read more My experience was flawless. The staff member by the name of Margaret was simply amazing! Margaret was so kind and she efficiently assisted me with all the necessary paperwork to complete the during my visit. The location offers appointments, and my session only took 30 minutes...mainly due to the guidance provided by Margaret.

Venue 3/5 McCowan…read moreexit on 401, free parking in plaza. Long lineup as always for walk-in on Saturday and the lineup is outside so check weather accordingly. Typical time for wait is around 1-1.5h for walkin. They have a cutoff before they close the building. Service 4/5 The staff are pretty fast though which was appreciated when they were going through the queue. I had a question regarding license plate Transfers and the lady was able to help me and provide me with the correct documents to transfer the plate.

My friend needs an address change processed for her Ontario Driver's Licence and this was the…read moreclosest ServiceOntario office. With the COVID-19 state of emergency declared by the Province of Ontario this morning, there's heightened anxiety when we arrived at this office. Social spacing was in effect and we were asked to line up outside. A controlled entry was immediately instituted by staff 10 minutes upon our entry and queuing because 30 of us were packed into this venue. Once we were able to get to the counter, customer service was courteous and efficient.

Service should be improved especially the employees who are dealing with people. Need good customer…read moreservice seminar.

I had a very frustrating and unprofessional experience at this branch while trying to apply for a…read morehealth card. I presented valid documentation showing my legal status in Canada (a PGWP application that allows me to work and remain in Canada while waiting for the actual permit), which is accepted by IRCC, my employer, and other ServiceOntario locations (as I later confirmed). But it was not good enough for the staff here. The employee "assisting" me insisted that I had to go to a different "headquarters" location in order for my documents to be valid for this application. Their manner was unnecessarily aggressive and dismissive, especially considering I was simply trying to access a health card. I went to a different ServiceOntario location the same day (not the 'headquarters' one). Staff reviewed the exact same documents and processed my OHIP application without any issues or questioning. After reading other reviews (on Google, not here), it appears that misinformation is REPEATEDLY being given at this location. This causes people to lose time, money, and access to essential services due to staff not being properly trained about their services and basic human decency. I would strongly suggest avoiding this branch and going to another ServiceOntario location where staff are knowledgeable and actually willing to help.

This place is always so friendly and willing to help out as much as possible. Joanne is who I…read moreworked with today among many other others and she has always been wonderful.

I could not help but frown when I walked into Service Ontario…read more... There were at least 6 people in front of me........and I hate waiting in line........ the exception maybe for food....and the food better be excellent!! This location allows me to renew Health Card, Driver Licences, Vehicle Registrations.. I still remembered that time that I have to go to a Ministry of Health office in order to renew my Health Card!! To my surprise, the line was moving really fast!! The staffs at the counters are so efficient in handling all the transactions and I had everything done in 15 minute or so!!

I haven't had their service yet, standing in line…read more This place has a negative aura here. Everyone seems miserable and sick. Everyone is complaining and I feel trapped like from the movie Get Out. SOS And there's various smells.

I was amazed and really impressed with the Service I received today at ServiceOntario…read more It was busy, but the line moved - efficiently. There were tons of people - the line went all the way out the door, but I was seen in about 17-20 minutes, to renew my health card. Very impressed. Swift service for me. Why? Because I read over what I needed to bring and made sure I had everything with me. It was a seamless experience.

I visited this branch to renew my Health Card (OHIP). After waiting in line for an hour and a half…read more(since online appointments were fully booked two weeks in advance), the clerk reviewed my documents, consulted with her supervisor, and informed me that they couldn't resolve my issue. Instead, they directed me to the Ministry of Health, where appointments are only available by prior booking. However, I didn't trust their response and decided to visit another Service Ontario branch. As i expected, my issue was resolved within 10 minutes, and my OHIP was successfully renewed. Conclusion: The staff at this branch are slow and lack the professional

Long wait times, nowhere to sit in Staples, and no consideration for people waiting as to letting…read moreus know approximate wait time. Labs can do this on a screen, why not Service Ontario. It's like they have no respect for our time. This is incredibly disgusting. Shame on the provincial government.

Got here at 9:35. Was second in line for my service (drivers license and ohip renewal). Super quick…read moreand efficient. Had to sign a new signature and they took a photo. In and out in 15 minutes.

Best Service Ontario I have ever been to. I walked over on a Wednesday around 10am. I was taken…read moreright away and had my drivers license and health card renewed in about 5 mins. Thank you for the hard work and great service, 33 Victoria Ave!

The front desk is great but the barbers need to go to barbers academy more or learn in youtube 2/5…read morecustomer service

This service Ontario is located INSIDE the Canadian Tire…read more I went on a rainy Saturday to renew my photo card and was in & out in less than 20 minutes which was surprising for a Saturday since I came around the lunch hour (12:30pm) but i'm sure it had a lot to do with the weather that day! The staff were friendly & I was pleased with the service, I would definitely come back to this location. The only reason why i'm not rating a 5 is because it was a bit hard to get there since I didn't know it was inside the Canadian tire. I used google maps to help guide me there & it led me past the Canadian tire and there were no signs. Once you get inside the Canadian tire you'll have to take the elevator on your right side down to the basement.