Ashes to Ashes came out to clean out the chimney in our new home. The team was flexible when we had…read moreto reschedule due to an unexpected event, and were friendly, clean and professional. Our fireplace was especially dirty and they took the time to examine the current condition and made some great recommendations that we hope to follow through on. I would certainly recommend reaching out for service!

Great service and great work. Was very communicative and Had great pricing as well. I would…read moredefinitely recommend them

The guys that work at Malm Fireplace Center are so helpful and kind. They truly go above and…read morebeyond! It's evident that customer service is important to them, & they genuinely want to to bring warmth to their guests. pun intended! They have a lot of options that are ready to go for instant gratification, and even more options if you find your heart is set on something in the catalogue that's isn't in store that day. There's a reason they're the best in the area.

Extremely rude employees. Took a fireplace door I had broken accidentally and the employee went…read moreahead and insulted my mom by saying how stupid she was for breaking it. Never in my life has anyone insulted us like this will never come back here.

Thanks Tim for helping us clean and inspect our wood burning stove at a reasonable price. You were…read moreprofessional, courteous and a friendly and kind human being. We will recommend your services to everyone.

Tim is great! I found him through Yelp after my previous fireplace cleaning professional retired…read more He did an excellent job cleaning and inspecting my fireplace (Tim was a lot more thorough than my previous guy!!) He's very professional, knowledgeable, and experienced. He communicated really well throughout the process from the time I requested the quote until the job was complete, which I really appreciated. He uses high quality equipment including a camera to ensure everything is properly cleaned upon completion. Provides a detailed report with his invoice which is potentially very helpful/useful if ever needed for insurance purposes. I will definitely be using him every time I need my fireplace cleaned/inspected. I highly recommend him! Great value and peace of mind knowing everything is clean and safe to use.

Excellant customer service. Great service and stoves. Couldn't have been happier been happier with…read moremy new gas stove. The folks there helped me arrange gas hook up guy and installed my stove really well and fast. Soooo happy, Soooo warm.

We had an odd two sided fireplace and wanted something easy for warmth and vibe. Initially went in…read morewanting an insert but went with this beautiful log set that we customized to fit the existing space. They were friendly and the install was quick (although if you want to get it installed in the wintertime you might have to wait a month or two--demand is high!). Would recommend to anyone wanting an upgrade!

Over 10 years ago I replaced my fireplace with a gas insert from On Fire. They were excellent then…read moreand again recently when I called for normal maintenance service. They have an excellent technician, Renee, who has been working 40 some years in this field. He is an outstanding professional service provider confirming my original choice in On Fire. I can confidently recommend this business. I

If you are looking for honest advice and someone that really knows his fireplaces; ask for Andy. I…read morewent to 5 fireplace stores in the Bay Area and Andy was by far the most competent and helpful associate I met. He went out of his way to be kind and help. I saved $1,000 because of his advice.

I have a large house with five fireplace with logs, various brands and various problems. Two of…read morethem are two sided and did work correctly. I have had two other fireplace companies at the house and neither one of them fixed anything or knew what to do. Neither tech was confident they could fix the problem or get parts. They looked and looked, consulted their phones and gave up and left. I called Monte's Fireplace Service and got Sean Christmann on the phone. I told him what issues were and he made an appointment to come look. Sean and I went from one fireplace to the other together and he diagnosed each fireplace for its unique problem. Three out of five he got working in minutes, on the spot, and he made up a list of needed parts for the other two fireplaces. no messing around trying to guess what was wrong. Sean clearly knows what he is doing and didnt waste any time coming up with a solution and getting the job done. Sean said he will get the parts, repair the other two fire places when he comes back. and will also service, and clean fireplace. Some need to be restocked with glowing embers etc. and he will take care of that and clean the glass. These days its a pleasure to meet a business guy that knows his trade and knows how to solve problems. I highly recommend Sean and Montes Fireplace Service for whatever you fireplace needs are. Great job Sean. Joe Romano, happy homeowner.

I meant to write this review months ago! Sean was a breath of fresh air. We just bought a house and…read morewe're having lots of work done. Sean was easy to work with, super knowledgeable, fast, and skilled. My husband who is in construction was very impressed with our fireplace framing. He installed our gas fireplace, ran the gas line, and framed in our desired shape. It's been almost 6 months and our fireplace is going strong. We will definitely be going to Sean for our annual maintenance and everything else fireplace.

I had a great experience with Mike's Mobile. I contacted them through Yelp's messaging to obtain a…read morequote. I was given a list of prices for cleaning various types of fireplaces. I continued communicating with Mike's Mobile over Yelp messaging to schedule an appointment for them to clean and inspect my fireplace. I receive lots of reminder emails and text messages about my appointment. I appreciate these types of notifications as it makes it very easy to keep up to date with when they would arrive. Bryan arrived on time for my scheduled appointment. He was very friendly and explained the whole process of cleaning and expecting my fireplace. He took lots of pictures during the inspection so I could see how my fireplace is doing on the inside and outside. The entire cleaning and inspection took about an hour. We spent about 20 minutes reviewing the images, discussing what should be fixed (my fireplace is very old), and going over the quote for future work. I am very happy with my experience with Mike's Mobile and look forward to working with them again in the future.

Anthony Wilkie always goes above and beyond with everything he does. Excellent customer service! We…read morerecommend Anthony always!!!

Jim and his team are the nicest folks in town and their stoves are high quality. We've gotten a lot…read moreof great advice and look forward to our applewood stove installation!

I had two chimneys swept. Super helpful. A problem solver and solution provider. Quick and clean.read more

Daniel works wonders & knows gas fireplaces. He had to dismantle our 10 year old fireplace and…read morereplace a couple of parts. The fireplace works perfectly now. He was very neat and clean & communicated about everything he was doing. I highly recommend Safe & Warm!

This 5 star review is for the super friendly customer service that Celeste provided over the phone…read more She was very knowledgeable and helpful when discussing the buzzing problem I was having with my fireplace. Unfortunately they were so backed up with other customers, the earliest appointment they could make for me was 6 weeks out. (That's probably a good sign of the quality of work they do.) In any case, I ended up ordering a replacement part for my gas fireplace and installing it myself. However, the next time I need fireplace maintenance, Safe & Warm will be the first company I call.

We wanted to upgrade our wood-burning fireplace to gas. We had never done this before, so were…read morereally relying on Fireplace Transformations to guide us. Bob arrived and gave a quote -- it was A LOT, but we went ahead and proceeded based on the other good reviews. Bob recommended a mantel company called Mantels Direct, which we went under the assumption that Fireplace Transformations had established relationships with dealers and knew what they were doing. Unfortunately, despite being over $2200, the mantel was a really cheap composite wood with visible lines across the seams both on the wood and the marble. After complaining about this, Fireplace Transformations said this wasn't their problem, despite the fact that they were the ones who had recommended the company. The fireplace and mantel installation itself was not very good. Not only did it look sloppy, but Bob never came by to check on the work or make sure we were happy with it. They completely cut us loose after it was installed. Any complaints were met with defensiveness and redirection. But don't take my word for it. Pictures are worth 1000 words. This is the FINISHED product, mind you. If you're looking to overpay at a one-stop shop for mediocre quality and sloppy installation, then Fireplace Transformations will happily oblige.

They provided great service, their crew was very professional crew. Great job on our fireplace…read moreredo.