Took my wife's Toyota to Service Street at Southlands after it failed to start -- we suspected a dead battery. The staff were polite and professional, and they recommended a diagnostic, which we agreed to. A couple of hours later, they told my wife it was a "bad alternator" and quoted nearly $2,000 for the repair. She decided against the repair and wanted to get a second opinion. We took the vehicle to Toy Car Care in Centennial. Their team was honest, customer-focused, and also ran a diagnostic -- but they zeroed in on the battery first. They quickly discovered the real issue: the battery wouldn't hold a charge. No alternator problem. We had the battery replaced and were back on the road in just over an hour -- all at a fraction of the original quote. While Service Street staff weren't rude or disrespectful, they definitely reached the wrong conclusion and it felt like they were trying to upsell an unnecessary repair. Southlands neighbors: I strongly recommend getting a second opinion when faced with a costly diagnosis. It could save you hundreds, if not thousands. read more

I stopped by Service Street in Southlands for an oil change. Brenna the one who helped me at intake--she was friendly and professional. There was a small issue earlier, but when I came back to pick up my car, Josh, the manager, was there and immediately made things right. Both Brenna and Josh went above and beyond to make sure I was taken care of. The service was done well, and I'll definitely return. read more

I called around to get prices for an oil change. They came in at $45 with synthetic, filter, labor, including taxes. It came out perfect. I even checked the oil when I got home and it was totally full. I would recommend these guys in a heartbeat read more

They saw us coming. A homeless kid who spent his tax refund on a car. A 71-year-old grandmother who wanted to help him. First time we went to Service Street in Thornton, we paid $2,086.36 with the promise that the car would get him around until he had time to get more work done on it. The car broke down in two days! Too far for us to pay for a tow so we were told that we could tow it to the Service Street in Aurora. We did. Another $1,725.78 was paid to fix it. Broke down again. Service Street in Thornton had it towed to them. Now they are saying $1,941.56. Grandmother has no more money and they will probably keep the car because we can't pay to fix it. We have spent almost $4,000 for NOTHING. Apparently all the Service Street locations are in cahoots. Do not go here. They are crooks. read more

*** WARNING *** Scam alert!!! Do not go here! I went in for an oil change and then they flat-out lied to me about needing a brake job. They said the brake pads were dangerously low at 2-3mm. The quote was 2-3 times what other shops were charging. Thank goodness I got a 2nd and 3rd opinion that reported the brakes were safe at 6-8mm. Additionally, they said that the quote would not be valid if I drove away, as the brake pads were too low to be safe. Classic scam. Additionally, when I confronted them about it, they tried blaming their technician and did nothing to make it right. They tried charging me $40 for an oil filler cap ($6 on Amazon) and $40 for an air filter, which they said was dirty (I had replaced it a month ago). The moral of the story - always get a second opinion. I will never be going back there. read more

Wow, I should of checked here first. They were ranked 4.5 on Google so they must incentivize people of leave 5 star reviews on Google. But seriously, avoid at all costs. Took advantage of my elderly mother-in-law who had to tow a car in knowing that she was in a bind and needed the car right away. Quoted $1600 for new alternator and oil change? How can that be when book time is one hour and the cost of the OEM Denso part is only $250? Is your hourly rate $500??? Even the retail rate for the new alternator is $650. Nothing adds up to $1600!!! They will say "we do not have you in our system at our location" but they dam know who we are as we towed the car in last week and after the outrageous $1600 estimate, we towed it out on the same day. read more

Thank goodness for finally finding a place where I would send my daughters to get their car worked on. Honesty along with good customer service and good pricing is a rarity in the auto world. But, than add on how typical places treat females .:: this place is a win! Chris at the front desk did an exceptional job and we will becoming back! read more

My appointment was made for coolant service. I did not sign up for a trashed car and broken visor. One star because their prices are very competitive but the service staff don't take care of your car. My interior was riddled with oiled finger and palm prints on the cloth interior and many places that made me question "Why?" My drivers side visor is broken and the mirror is falling off. Needless to say i am pissed. I take extra care of my Jeep and the condition it was returned to me was pretty pathetic. I loathe when a place doesn't use car seat protectors and this one is on the list. read more

If I could give 0 stars I would! This company is a ripoff!! Brought my daughters car in for the "free" inspection on warning lights. Quickly the free inspection became a $200 diagnostic charge. I asked if the diagnostic charge would be applied to the final charges if we fix the car with Services Street in initially was told yes. When I received the repair estimate all of a sudden this bill had gone up from just a free diagnostic all the way to over $2000 to replace a sensor in the engine crankshaft. The part was less than $200. However the labor was going to be over $1700 and when I asked why I was told that it will take approximately 8 to 10 hours to take everything apart even to get to where the sensor is located. I then asked if the $200 was going to be credited to the actual services and was told no this time by someone else that answered the phone. When I mentioned that I was told that it would, then they had to go ask around to see who told me that, making me feel like they were accusing me of lying about what I was told when I was in the store. Initially, I was gonna go ahead and do the repairs, but decided to call around and ask other automotive service places how much to repair would be based on the estimate that I was given from Service Street. All three locations that I called all stated that they believe that service street was seriously inflating the cost of the labor and even one said, maybe they made a mistake on how much and wrote the wrong amount down. All three of them received a copy of the estimate so they could make sure they were getting the right part and every last one of them came back less than $300 for parts and labor , stating there is no way it would take eight hours , and it doesn't even need to be broke down that this could be done in two hours or less. I am almost 100% positive that this was caused by the fact that they saw three women coming in (myself and my two teenage daughters) and took advantage of the fact thinking that I would not be smart enough to check around and make sure I was getting the best estimate for these repairs! Upon return to the store, we ended up spending $225 for a diagnostic test which is absolutely ridiculous! Based upon the fact that most places do a diagnostic test for $100 or less or I could've taken it to an auto parts store and let them put it on and do a diagnostic and it would've been free. The estimate prices provided are inflated tremendously. I will be filing a formal complaint with the Better Business Bureau as well as Service Street Corporate office regarding this. I am also demanding a full refund of the diagnostic as we were definitely taken advantage of. I will never use your company again . I am glad I did my research or I would've been out of almost $2300 for something that should be less than $300 to repair. read more

Service Street Tire & Auto Repair - Estimate - Auto Repair Near Me - Aurora, Colorado

Rip off!!!! Go somewhere else. Or if you want to feel better about spending some money, get a high a** quote from them and then take it somewhere else and they'll fix it for way less and do it right the first time. read more

Quick and easy.. oil change and tire service. No additional selling or unnecessary recommendations. Wi-Fi and lobby to use. I'll be back

We were passing through aurora on our way to a party in Denver when we heard an issue with our brakes. It was about 4:30 on a Saturday evening and did not have many options to get the brakes repaired. We made it clear this was a bit of an emergency since we didnt feel safe driving the vehicle and had a 2 hour drive home. They charged us $1,500 to get our front brake pads, rotors, and calipers changed. After some research, we quickly found out that the going rate for a full front and back brake replacement of pads, rotors, and calipers was around $500-1000 and they were charging us $1,500 for only the front brakes. They had availability for us, got the job done before they closed, and had all the parts in stock. I am grateful they were available however, I feel like we were taken advantage of due to our situation of needing the job done that evening. We have a 2014 Suburu Forrester so its not like we have an expensive car that requires special parts. The people at the desk were friendly but that does not excuse the pricing. I would not recommend this place due to poor business ethics and outrageous pricing. read more

Took my car and my son's truck in this morning for oil changes. They sent back an estimate for about $2,000 worth of to be done on my son's 2002 Ford ranger. When my husband called back to get clarification on parts of the estimate the man at the front counter became very argumentative and rude. He declined the recommended work, and when I went in to pick up the truck the manager asked who he had spoken to & rather than apologizing, yelled at my son and I. When the auto shop was Golden Auto the owner was great read more

To bad Zero stars is not a possibility. Twice they have failed to put enough oil in my cars..two vehicles, two problems. Won't return..and the regional managers solution is basically, you got four out of five of your oil changes so you have got enough pf your five of my oil changes so too bad. Never return..do NOT go here, unless you want to take the time to verify what you have paid for is done correctly. Manager Todd was rude because I did not want to get an oil flush. (I don't trust them to do anything on my vehicle) I guess 1/5 of my oil changes will be unused...disgusting read more

I've been going here for 5 years, mainly for oil changes and Service Street has been great every time. Cost of service was better than what I was finding elsewhere previously. They've been more than helpful and have communicated greatly anytime my vehicle needed extra attention like brake pads, air/engine filters, etc. Would highly recommend! read more

Stay away. I took my car in for a knocking sound underneath the vehicle. Service Street diagnosed the vehicle and told me the noise was my tire rod. They completed the repair. Once I paid and picked up the vehicle it was making the same noise as I pulled out of the parking lot. I took the vehicle back and talked with Todd. Waste of $300. Thereafter, took my vehicle Les Schwab. It was correctly diagnosed and the sway bar was fixed within a couple of hours. Les Schwab quickly did the repair. read more

Hello , I want to start by saying I am a lifelong Gearhead and I know what it takes and costs to fix vehicles. One of my fleet trucks had a noisy bearing in the axle , not having time to fix it I took it to service Street. They told me it would be $200 to look at it which we both agreed was a ridiculous price to merely Jack a truck up and spin the wheel. We laughed and he told me they would apply it towards the repair and he would make the charge disappear so I agreed. They called me 7 hours later and told me it would cost $12,000 , this is a $5,000 work truck from 1998. I had the repair done for $1,200 , and I could have done it for $300 in my garage , bottom line I would not call these people they are a bit scammy if you ask me. Thanks. read more

Long story short- this is the worst place I've ever been to with the rudest customer service . Owner is rude. Has nothing to do with the cost , I'm sure the prices aren't much different than any other car repair place but please just take your business elsewhere if you want a positive professional experience. This place should be shut down and explains why their was no cars in the parking lot. I never and I mean never leave bad reviews, but this place earned one, check my reviews all my reviews are positive . 100% honest review. Very nasty place , owned by a very nasty man. Please practice customer service skills!!!!!! read more

I understand businesses exist to make money but... I have an older VW diesel that started throwing a check engine light. They admitted they didn't know a lot about diesels but I was willing to have them at least check it out. Three days later, they quoted me a repair price of $1100 dollars, parts and labor. One hour of research online, one part ( 1/6th of the cost they quoted me ) and another 3.5 hours of my labor, the check engine light is off. expensive! read more

Called to see if they do Smog checks here in Colorado; they don't.... But they were so kind to point me in the correct direction as I am new to Colorado. Great customer service, even though they couldn't do the work on my vehicle. read more

Came here to get some repairs to my car. And they quoted me a little on the high side. But I decided to have them do the work. But then I looked up the reviews and decided to go somewhere else. When I told them I had changed my mind 5 minutes after they pulled the car in. They said they had found something else wrong when they connected the computer. Go figure. I think alot of the reviews are right that they will lie to you to get more $$$$ out of you. I got a better price for the work I need at John Elway Chevrolet. I was surprised. Also what concerned me is that these guys are smoking in the shop bays. Around flammable chemicals. This place needs to be reported. Avoid. Avoid avoid. I recommend checkpoint automotive. Better reviewed and better prices read more

Call in to ask if it's busy for an oil change. Guy on the phone says no it's a great time to bring it in. Get to the shop in about 5 minutes, guy at the desk asks if I can leave if for three hours. I told him I just called in and he said, yeah that was me, it's always a great time to bring your car in. Their website even says to call ahead. What a joke read more

Called ahead to inquire about wait times for oil changes. Im told the wait times are longer than usual but they would be glad to set me an appointment so that I wouldn't have to wait. I come in for my appointment (10 minutes early!!) and was told that I would have to wait 2 hours before they would even start the oil change. Best part is their waiting room is just an office with 3 chairs!! He offered for me to cut in front of other guests to make the wait only 1 hour 30 minutes. I left... read more

Ammond at the front desk was extremely helpful. My alternator went out and I rolled into this location around 6am, the door said the lobby wouldn't open until 7am, but Ammond was already there about an hour early willing to help. It was an expensive fix but they worked with me to make it affordable. Nice clean waiting room too with Wi- Fi and a Keurig. read more

If I could give Zero stars this place deserves it ! We have all heard of shops that just charge extra or do things to your car so you have to spend more money . I was there and the manager at the time started reading off a tone of problems with my car . I said that's not true I just paid for these parts to be put in the car . Unfortunately for the manager I had called a buddy and he told me what this place does to you . But it was to late they were already taking apart my car . This friend who got ripped off there and he ended up spending $800 when originally he had just gone in for a oil change. I wouldn't go there unless you want to get ripped off . Between what happened to me and my friend which was basically the same thing these guys will rip you off ! read more

I trust this crew time and time again with all of my vehicles. They exceed my expectations from the follow-ups from Chad/Jimmy/Eddy and the tech expertise I get from Chris/Davis and the rest of the team. Not many shops will take the time to listen with empathy, prioritize your repairs for cost-savings, and show you the parts replaced to educate on what and why. read more

Took my car to get is taillight replaced. I bought the part so they only charged me $60 for labor. An hour in the owner calls me to look at my car and its on a lift for no reason because I had never asked for them to look at my car. Then all of a sudden im being told I need to pay over a $1000 to fix my car or else all my oil will leak out. Overcharged me $200 for a solenoid thats "premium quality" when in reality the part costs $40-$60 anywhere u would go. When I confronted him about it he got defensive and became disrespectful. He stated "When you go to Mcdonalds do you ask them how much u pay for their buns and lettuce. If you wanted to know this you should've looked it up beforehand". Mind you all I asked him was to show me where he bought the piece that costs "$260". Obviously he was lying and never showed me anything but was happy to give me a $15 coupon. On top of everything he even lied to me and told me they filled up my oil. I went home checked my oil level and it was the exact same from when I arrived. Completely took advantage of me because Im young and this was my first experience in an auto shop. Now I know next time to look up things before I say yes to them and not after. read more

Nothing but praise for Service Street! My wife had car trouble while vacationing in Colorado. Todd took care of the problem quickly, professionally and did only what needed to be done. Big thanks to Service Street! read more

Had a full service on my Jeep after transmission started acting up, first they told me that 9 check engine lights went off. Then after leaving it with them, they told me only one little vent in the bumper needed to be replaced and would cost $1300. I didn't go for that. I can do that myself for FAR cheaper. Next thing I know I am breaking down on the side of the road, and car won't start. Got it in to Keller's automotive and they discover that the battery is no good, and that my serpentine belt needs replacing. Good inspection service street.. pretty disappointed. read more

This is the only place I take my vehicle. Zack is why I started coming here but all the guys there are friendly. I get my 4Runner serviced there because they are fast and take care of my vehicle. Normally I leave it there but the other day I waited and it was FAST! I think what impressed me most was when my teen daughter was having problems with her car and I was too far away to help. I told her to take it in and ask them to look at it. They took a look at it drive it around and asked questions about the issue. It was a simple fix and she was on her way. Another time she went in because of a cosmetic issue that was bothering her. Again they helped her and she wasn't charged. Anyone that treats my daughter with as much respect as those folks did has my business. Oh! And they thank me when I come in... for taking good care of my vehicle! Thank you all! read more

Totally not honest people. Quoted me a price of one thing and call cause the car was due to fixed. What a kick he got out of telling me it was 1,000 dollars more. My next step is the BBB. He claims the lady that told me the price didn't add the labor. That's bullshit. Labor is always added to the cost. Rest assure I won't be paying anything extra. I will patiently wait on her to arrive tomorrow. Plus when we brought the car in he was also excited to say how he loves to tell customers the high cost. Like hey you did it I didn't. He had the nerve to say his guys don't do labor for free. Well no shit Sherlock. read more

DO NOT TAKE YOUR VEHICLE HERE UNLESS YOU ENJOY BEING LIED TO AND RIPPED OFF. My husband went in for a standard oil change several months ago and they supposedly discovered a leak and told him it was for CV axles, which we foolishly believed. $1,500 later, his car was leaking oil in a different location, and we could smell it burning on the manifold. They told us it was for a completely different issue which was another $500 to fix. He took it to a more reputable auto shop for a 2nd opinion, and they confirmed that Service Street put a seal in backwards which was causing the leak. We had to pay $400 for this mistake, and Service Street refused to refund us for their mistake. A couple months later, I needed an oil change for my car and we really didn't want to go to Service Street, but unfortunately we had some oil changes left on our 5-Pack that we needed to use, so I took my vehicle there and Chris told me that my brake pads are on their last leg and could fail any day now, and I need $1,300 in repairs for new pads, rotors, etc. I took my vehicle to Brakes Plus the next day since we no longer have any trust in Service Street given the previous experience there, and Brakes Plus confirmed my brake pads, and rotors are completely fine. Those reading this may have an different opinion on Service Street, but this was my experience and it was not a pleasant, nor cheap one. CONSIDER THIS A PSA! read more

Don't call for an estimate, even for an oil change, they won't give it to you unless you bring the vehicle to them so they can add up additional items to try and sell you on. read more

I've taken my car here for 2 major repairs and I have to say I was very pleased with their service both times. The first time I had to get my water pump replaced & I had to leave my vehicle overnight but it was done and ready early the next day. Recently, my starter went out on my car and I didn't take it to service street to replace it, I had a very inexperienced mechanic try to replace it but ultimately they made my car much worse and undriveable so I had to get my car towed to service street. Of course there were other things that also got damaged so this repair took much longer (5 days) to be repaired but I'm truly so grateful for the quality of the work that these people do with my car. Always very friendly when I called for updates & I will definitely be going back. thank you Ammon and Davis for your hard work! read more

Scheduled for an oil change, which didn't take long. They did find that my right CV assembly was bad. Provided me an estimate for repairs and if my auto warranty doesn't cover it, I'll schedule with them for repairs. read more

Service Street Tire & Auto Repair - Auto Repair Near Me - Aurora, Colorado

I was stranded on I-70 on the east side and called Street Service Aurora for help. Chris the manager actually brought out to me the part I needed to my location on I-70 East and fixed my car there. I needed to be In Indianapolis in a day for so. I had told him that -- and Chris was sympathetic to my problem. Street Service Aurora in my now auto repair place on the eastside of Denver. read more

*Update* After calling their corporate office I wanted to edit my review to add that they were understanding of the situation and will be refunding me for the package I didn't use. I did change my review to 4 stars because I had been taking my optima there for oil changes for 3 years and never had an issue. I would wait in their lobby and it would never take more than 45 minutes. I just traded in my car and It comes with ten years of maintenance. I had just bought a five pack of oil changes through service street and I still had two left on my previous package. They wouldn't refund me for the new pack I just bought. All they said was "they never expire". I haven't used any of the oil changes on the new pack I just bought so I don't understand why they couldn't refund me. So now I'm hoping they'll still be in business for ten more years. read more

Not really impressed with this place. Came here with a 19.99 coupon for oil change. During the oil change the guy working brought me a list of like 4 things my car should (they recommended) needs fixing. I told them they could quote me on those things but I'm not getting anything else done today. They quoted over $1700.00 worth of repairs. I was shocked! I have a friend who's a mechanic on the east coast and I asked him the going rate for a timing belt replacement on a 2010 Honda Accord, it's no where near $1100.00. The part $600 and labor $500. No way! Was not getting any work done there for that price! I do think they had speedy service and was out of there under about 30-40 min for oil change. If you go here, just beware they want to fix other things on your car for triple the price you could probably get it fixed elsewhere (if it really even needs fixed). read more

Chris and the crew are awesome! I have a vintage Jeep that has had a series of age related troubles, and they have been able to diagnose, source parts and get her back on the road in days.. not weeks! They are fair, and know their stuff. I have 3 vehicles that won't be going anywhere but Service Street Aurora moving forward. read more

Took my daughter's Dodge in for an oil change. They called and said that the shocks and struts were "blown" and it would be around $2000.00 to do the repairs. Was also told that the vehicle was a safety hazard to be driven. Declined to have the repairs completed and they got snippy with me and said how important it was to get the repairs done. Picked up car with just the oil change and took vehicle to Dodge to have them look at what Service Street said was wrong. Picked up vehicle from the Dodge dealership and was told that there was absolutely nothing wrong with the struts and shocks. Will never take any of our 5 vehicles to this scamming company again. Would rather pay the dealership prices than have to deal with people who lie just to make a profit. read more