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    Firestone Complete Auto Care

    3.0 (15 reviews)
    Closed 7:00 am - 7:00 pm

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    2 months ago

    Fantastic customer service, detailed explanation of issues I'm experiencing, very patient. Will definitely recommend.

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    Lee S.

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    5 months ago

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    1 year ago

    Overbooking appointments and making excuses not to provide service. Trying to up sale...

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    Lee S.

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    2 years ago

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    3 years ago

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    2 years ago

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    Lee S.

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    6 years ago

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    3 years ago

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    3 years ago

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    3 years ago

    Ignore the bad reviews. This location is great, and my car feels like new. Thanks guys!

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    4 years ago

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    6 years ago

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    4 years ago

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    5 years ago

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    6 years ago

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    Review Highlights - Firestone Complete Auto Care

    The attendant was very friendly and asked me to move my car to a bay to check.

    Mentioned in 2 reviews

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    Service Street - Up on the lift.

    Service Street

    (155 reviews)

    We've taken a few different cars to this shop. They're fast, great communication, and do the job…read morewell. We have had a warranty repair for a coolant leak and no questions asked, they fixed the issue at no cost. We've also had them do some exhaust work (cat converter), alternator replacement, water pump, oil changes, diagnostics... we've used them a lot. The only issue I have is their cost for parts. They will do the repair using customer parts, but no warranty if you go that route. If the part fails, that's on you... But, they literally charge 2x retail for the parts they have quoted me when doing repairs. At least that's what I've found when checking on parts they've installed for me. I understand shops need to make a little love on what they install, but they seem high. We all have a choice and I chose to pay them more to do the work so I didn't have to. If you need a reliable shop that does good work, and you don't mind paying a little extra, they're good. Will they recommend stuff for preventive maintenance and try to upsell you? Yes, of course they will, but they've never recommended something to me that I wasn't already expecting. No complaints, I'm just whining about their parts pricing, which is why I only gave 4 stars.

    I took my car in for a simple oil change, and now it barely runs. None of my fluids was filled up,…read moreincluding the washer fluid very visible. My car was running fine when I took it in now it barely runs. It's like somebody romped on the car as it's a manual transmission, and it keeps dying and won't idle.

    Grease Monkey

    Grease Monkey

    (43 reviews)

    Hey, I wanted to share some feedback about my recent visit. My dad and I have been coming here for…read moreyears and have always had great experiences, which is why this stood out. During my last visit, I wasn't informed that the oil I usually get was out of stock until after my oil had already been drained. At that point, I felt like I didn't have a choice but to go with a more expensive option. Originally, the service would've been around $50, but instead it ended up being close to $90, which was a pretty big and unexpected difference. I completely understand that inventory issues happen, but it would've been really appreciated if I had been told beforehand so I could make an informed decision. I've always trusted your service, so this was frustrating. I just wanted to bring it to your attention and hope it can be avoided in the future.

    I have been coming to this Lincoln & Parker Rd store 687 location in Parker for the past 5 years…read morefor oil changes, filling my tires up with air & headlamp restoration. Everyone has always been friendly, helpful, listening to my needs & giving prompt service. They have been honest, I appreciate their checking what services they recommend for the mileage I have, and also that they do not pressure me with selling those services. Today they replaced my license plate lightbulb that was out, which I didn't even know they checked for! I have always had a great experience and highly recommend them.

    Pride Auto Care

    Pride Auto Care

    (120 reviews)

    Shady stuff happening here. Be careful and watch details…read more Took truck here for transmission issue because my warranty co approved them. After painfully long replacement process I had issues with the transmission since the replacement, took it in several times for inspection and adjustment and was told it's fine and just keep driving it. Over 6k miles and a year later, same exact issue happened with the transmission they put in. Had to be towed from Keystone. Got it in and was told there's no transmission fluid in it, but there's also no leaks anywhere. More shop time, more flush/fills. Again I'm told it's fine. Had a long haul planned to Cali withs trailer so went in several times to make sure it checked out ok. Several flushes and refills later they say it's good. Regional manager said he checked trans fluid level but only went out to parking lot with OBD scanner, can back a few minutes later and said "everything looks fine" - but that's now how a Tundra works so what was he "checking"? Same manager said he replaced a sensor but magically that's nowhere on the service report at all, nor is half the stuff they claimed the claim was done. Also they changed oil before my trip and didn't put oil drain plug back correctly so dripped all the way home and onto my driveway. Simplest of tasks and it gets messed up. Faith is gone. Got to Fruita with an empty trailer, far below vehicles capacity, and started seeing smoke - spewing trans fluid. Got into local shop and they say they pulled out 1.5 quarts of overfilled trans fluid, plus whatever I puked out. So Pride overfilled it and sent me on my way. Now I'm told "we can't do anything more for you". Three other shops later, including dealership, and the general consensus is faulty install and/or bad replacement transmission. Either way I'm dead in the water and they've washed their hands of it. I've sat in that lobby enough hours to know they PRIDE themselves on upsells and unnecessary work, straight from their own mouths. Kinda funny what you learn just listening. What a nightmare. Lots of data for my attorney to chew through now.

    I brought my car to Pride Auto Care in Parker because it stalled and the emissions light was on. I…read moreasked for a full diagnostic so I'd know the total cost to fix everything. They charged me $2,261.38 and replaced the alternator, belt, battery, and EGR valve. The same day I picked it up, the emissions light came right back on. When I returned (the next day), they claimed it was a "new issue" and wanted another $1,100. How does a brand-new problem appear immediately after a full diagnostic and major repairs? It really feels like they misdiagnosed the original problem. I paid for a comprehensive diagnostic and still left with the same warning light and stalling. Very frustrating and disappointing. I won't be coming back and wouldn't recommend this shop.

    Firestone Complete Auto Care - tires - Updated May 2026

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