I had some issues with my sewer line and received a ridiculous quote from a company I swore I would never mention again. I immediately began my quest for a second opinion. Although I received many referrals from neighbors, I couldn't help but noticed a majority highly suggested Service Pro Plumbing. Not only was Service Pro Plumbing able to save me from getting ripped off, they were able to bring to my attention that my issue wasn't as bad as I initially thought. The folks at Service Pro Plumbing acted with integrity and exhibited a high level of professionalism. I will be using them for now on when it comes to any plumbing needs. If you are in the Charlotte area, you can't go wrong with Service Pro Plumbing!!! read more

Sitting at home on Friday Dec 4 was notified that I had some type of water leak. I really had no idea who to call but saw an advertisement about Service pro plumbing. I called and told them my issue and made an appointment on Saturday, he arrived on time , listen to the problem as I tried to explain, his response was no problem. He crawled under my house, found the problem and fixed it. I haven't had any further problems and I will say that any further issues I have my first and only call will be Service Pro. Great young man, showed up on time did the work with no issues! Would highly recommend him for your next plumbing problem! Again Thanks again Service Pro you are a total professional!!!! read more

We were so pleased with the service Will with Service Pro Plumbing delivered. The boring company that ran the fiber line hit our sewer line which caused a back up into our house. Will was able to quickly diagnose our problem and gave us the information we needed to pass the along to Charlotte Water so that the issue could be resolved. Will offered to continue to help until we got the right party to take responsibility. We are so thankful. We will call Service Pro Plumbing for all of our future needs! read more

They did an excellent job replacing my water heater on the same day. From the time of my first phone call to them at 2pm until the time they were done at 4:30pm was only 2 1/2 hours, YES 2 1/2 hours. Never had such quick service. They even updated a regulator valve that they had on the truck. Wife was very Happy as I had the water shut off to the whole house before they came, actually had the water back on in 2hr 20min, she was thrilled. Will recommend them to everyone. Dave B in Mooresville read more

Outstanding customer service and great care for their customers! We had a serious clog affecting our upstairs plumbing and Will and Christine worked so hard to get to us quickly, resolve our issue and stayed in constant contact with us! They treated us fairly and their prices were reasonable! We are thrilled with their service and the results! I would absolutely use them again and recommend them to anyone who needs great plumbing services. Great professionals and wonderful people! read more

Charlotte, NC December 2020. Will came out and did some plumbing work on a bar setup that we are installing. Awesome service and result. They wore masks to make us comfortable and keep everyone safe. Kept work area incredibly clean while working and left it cleaner than when he showed up. Very efficient and awesome price for the work he performed. Will be hiring them again to do a couple more projects around our house very soon! Call them...you will NOT be disappointed! read more

We needed an honest appraisal for a sewer line backup. After receiving astronomical quotes from other companies, we were referred to Will. We are very pleased. He explained the problem, detailed next steps and put our minds at ease. His team was punctual and professional and we ended asking them to do much more for us because he earned our trust. We will continue to recommend Service Pro and look forward to seeing an honest business flourish. read more

Will and his team are incredible! We had a "do it yourself" disaster and his team came to the rescue! After being sick with the flu, there was no way we could be without water. Will and his team came to the rescue and in less than 24 hours had our kitchen back in order and water on! We are looking to have several more plumbing items knocked off of our "wish list" and are looking forward to having them back to complete them! read more

Service Pro Plumbing is AMAZING! The work was done quickly and efficiently, plus GREAT price points. Will gave us sound advice that was thoughtful, informative, and his insight actually exceeded our expectations. Dispatch charge was transparent from the beginning when creating the appointment. We will definitely be relying on Service Pro Plumbing for any and all future plumbing needs and come highly recommend. read more

Mr William is an amazing plumber and fixed all my problems within a few hours! From the moment I called, they were so responsive, gave me a time when they would be at my place and fixed my washing machine leak. It was a complex problem because I'm in a lower-level condo in Cornelius but they fixed it no problem! Mr William is very knowledgeable. I highly recommend him! Thank you Mr William! read more

Best service ever!! Will relocated a waterline in my front yard. He scheduled 3 days for the work and had it completed in 2. He already had the inspector scheduled before the first shovel of dirt was turned. Pricing was very competitive and everything was cleaned up before he left my driveway. I will definitely be using Will for any future plumbing projects. read more

After calling Service Pro Plumbing, a young man came to my home, greeted me with a big smile and handshake . He was very thorough in gathering all necessary measurements and pictures. He was patient in explaining what would be done to correct the situation. Everyone I talked with was very professional and extremely considerate. Top notch. I give them a 10! read more

Was in need of a plumber to determine my issue with my basement bathroom and Will came highly recommended. He arrived early, assessed the problem quickly which was a repair instead of a replacement. He was professional and has a great attituded. I would definitely recommend Will and his company again to anyone who needs a good plumber. Thanks again Will! read more

I'm so impressed with this company! Excellent communication, service, and professionalism from Will. This plumber will get it right the first time guaranteed and at a fair price. He was even nice to my dog while installing a new garbage disposal. The name says it all... If you need plumbing service, call a pro. You won't be disappointed! read more

Our church had a water main leak and the owner from Service Pro came out right away and was able to locate and remediate the problem very quickly. We had previously hired another company and they were not able to locate the leak at all. This group knows what they are doing and are easy to work with. Highly recommend.!!! read more

These guys were awesome in every aspect. Showed up quickly, wore protective masks, quickly diagnosed and solved the problem. Also, I know nothing about plumbing so they could have charged me more to replace a whole part, but instead were able to fix the existing one saving me a lot of money. Highly recommend. read more

Service Pro Plumbing went above and beyond with replacing our old water heater. William installed a new higher quality water heater at a very reasonable price and his work was top notch. If we ever have any other plumbing issues in the future, we will certainly call Service Pro Plumbing. They're awesome! read more

They provide excellent customer service. The guys that came out were very friendly and helpful. They provided quick service at a very reasonable price. I definitely will use them in the future for my plumbing needs. Highly recommend them if you have any plumbing needs. read more

Great plumber, great guy! I was very happy with the job he did and the time it took him. Very honest and hard working man. He showed up on time and had a nicely kept clean truck with everything he needed to get the job done for me quickly. read more