Service Pro Plumbing

5.0 (11 reviews)

Plumbing, Water Heater Installation/Repair

Open • 7:00 am - 5:00 pm

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Services - Service Pro Plumbing

Bathtub installation

Bathtub repair

Drain installation

24 More Services

Drain repair

Faucet installation

Faucet repair

Garbage disposal repair

Gas line installation

Gas line repair

Hot water recirculation pump installation

Hot water recirculation pump repair

Plumbing inspection

Plumbing installation or replacement

Plumbing repair

Sewer installation

Sewer repair

Shower installation

Shower repair

Sink installation

Sink repair

Sump pump installation

Sump pump repair

Toilet installation

Toilet repair

Water heater installation

Water heater repair

Water pipe repair

Service Pro Plumbing Photos

Service Pro Plumbing - 2" irrigation repair made. - Plumbing Near Me

Service Pro Plumbing - Little water repair where boring company hit water main. - Plumbing Near Me

Service Pro Plumbing - On this project we took owner from septic to City sewer. Installed 200' of new sewer line. - Plumbing Near Me

+51

Service Pro Plumbing - Located roots in a sewer line and was able to accurately pinpoint the area and make the repair on the spot. - Plumbing Near Me

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Recommended Reviews - Service Pro Plumbing

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Dave B.

2 days ago

They did an excellent job replacing my water heater on the same day. From the time of my first phone call to them at 2pm until the time they were done at 4:30pm was only 2 1/2 hours, YES 2 1/2 hours. Never had such quick service. They even updated a regulator valve that they had on the truck. Wife was very Happy as I had the water shut off to the whole house before they came, actually had the water back on in 2hr 20min, she was thrilled. Will recommend them to everyone. Dave B in Mooresville read more

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Bret H.

Elite 26

134

1 year ago

I've used these guys twice and had good experiences both times. This last job involved changing out a toilet shutoff valve which I was uncomfortable trying to tackle myself. Service Pro had someone out same day and he had it done in maybe 20 minutes. Price was very competitive to some quotes I was seeing from other businesses. Paying was as easy as putting my card in a reader and the invoice was emailed to me. These guys are definitely my go to plumbers going forward. read more

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Karyn S.

3 years ago

Fast, friendly, affordable, professional service. We've used them 2 times and have had nothing but positive experiences both times. This is the only plumber we'll ever call when needed. :) read more

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Kevin C.

3 years ago

Had an issue with my bathroom plumbing, and the guys that came out figured out what was the problem very quickly. They did a fantastic job. I highly recommend them. read more

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Tabatha M.

232

4 years ago

I recently purchased a home with a busted water heater :(....Service Pro Plumbing came highly recommended! They were flexible with my schedule and installed a new water heater in less than an hour. They even took the old one away! Couldn't have asked for a better experience read more

Business owner information

Will O.

Thank you Tabatha for taking the time to share your experience. I…

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Mark B.

6 years ago

Great service, would hire again, and recommend to friends. They were very quick to call me immediately after I requested the quote. Very easy to schedule with, and the work was perfect. Had them fix a leaky tub, and a running toilet. Thanks for the help! read more

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Marty W.

4 years ago

Service was extremely professional from my phone call to their office throughout the entire visit. Trustworthy and smart. It is a huge relief to find someone who has our best interests in mind. They were great to find the most cost effective solution for our leak in our basement. I would highly recommend them. read more

Business owner information

Will O.

Thank you Marty for your review. We were happy to help with your…

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Jessica C.

4 years ago

I just want to thank Service Pro for coming out and fixing my hot water today. I was 11 days without hot water trying to go through my warranty and the owners along with John who fixed my water heater saved the day! I highly recommend this company. My family can now enjoy Thanksgiving! Thanks Service Pro. You have a new customer!! read more

Business owner information

Will O.

Thank you Jessica. We feel blessed our company and teammates were…

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Lisa M.

6 years ago

I needed a plumber on a Saturday. Will came highly recommended. Ordinarily he wouldn't came out to Gastonia but I'm glad that he did this for us. He worked quick and got my outdoor line fixed properly. I would recommend him to anyone and definitely would use again myself! Thanks for the great service Will! read more

Business owner information

Will O.

Lisa…

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Jon G.

5 years ago

We had a leak coming from our garbage disposal. Called Service Pro and they promptly came out within a few hours to promptly fix the problem. Their fees seem fair and maybe even a little lower than the big guys. They have a $59 service fee so be sure to ask up front if you know what you are having done that this does not include labor or parts. They seem very honest which I can appreciate and even offer a one year guarantee. I will keep their name on file in case something comes up again. read more

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Cherease B.

5 years ago

I just have to say that I am soooo happy that I found This on Yelp! My family and I just moved into a rental property and the owner and his wife took jobs overseas so they aren't in the country and there isn't a property management company! Let's just say things have been extremely hectic and stressful with different issues that have come up one of them being that our toilet started backing up on the main floor and then the next day it was leaking into the apartment that's in the finished basement so we panicked and turned off all of the water! Which means we couldn't use the bathroom, shower nothing! The owner subscribed to American Home Shield and I called and reported the plumbing problem right away! They told me that I had to pay $107 for the service request and then wait until the contracted company called and set up an appointment! Well we ended up having to wait 3 days! The plumber finally came out and told us that it seemed to be an issue but that he wasn't able to do anything about it until we removed the mulch ourselves and that we were responsible for doing it and digging up the clean out! We were told once we found the valve and they could get complete access to it they will return!! I started to have a meltdown because I had no idea what or where this clean out was located and I had no idea what steps to take next!! He basically came and did absolutely nothing! At this point, I was so frustrated and desperate for a resolution! I mean I was using a bottle of water just to try and wash my hands and also had waste in the toilet that I couldn't flush! It was a very horrible experience! I found Will and Christine the owners of Service Pro plumbing and when I tell you I'm sooo glad I found them!! Will showed up extremely quick because he knew it was an emergent situation! He was very kind,professional,honest,trustworthy, punctual, thoughtful, caring, attentive patient,compassionate, detail oriented and most importantly competent in his knowledge and skill in the area of plumbing! He went ABOVE and Beyond my expectations and even took the time to educate us along the way! He basically told us that the first plumber incorrectly diagnosed the problem! What he found out was that it was a major issue on the city's side. He noticed that it was backed up which meant that the city had to come and fix it! And guess what Will said next!? He goes " well I'll be honest I can do this job for you, snake the drain and get everything unclogged and charge you $400 OR we can call the city and report my findings and they will send someone out right away to fix it for free!!" Do you know that Will even took the time to call the city of concord and explain to them what the problem was!?? Before he left, Will also gave me another tip and said to request that the city use a camera to get a better look in order to assess the damages accurately! The city workers showed up within 30min and found out that it was their issue, roots from a tree grew inside of the pipe which caused a blockage, they cleared it right away but unfortunately they will have to come back rip up the driveway and replaced the pipe because it's cracked but most importantly we were instructed to turn the water supply back on and we are allowed to finally FLUSH without worry AGAIN!! Lol He was such a blessing in disguise! He could've easily took complete advantage of the situation and my lack of expertise instead of giving us options! Yes, he could've just fixed it and charged me all of that money but instead he was so honest and definitely cared less about greed and more about saving us money which says a lot about his character and I was soooo thankful for him keeping it real with me! He only charged me $63 for the initial consultation fee and that's it!! I just want them to know how much I truly appreciate what they did for us! I would highly recommend him and his wife for all of your plumbing needs trust me you will not be disappointed!! I would definitely use them again and trust that I now have their business card tucked away for any other future issues with plumbing! read more

Business owner information

Will O.

We are so thankful for your kind words about our company and our…

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More info about Service Pro Plumbing

(704) 249-6883
Call Now
Visit Website
http://www.serviceproplumbing.net

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Does Service Pro Plumbing take Bitcoin?

No, Service Pro Plumbing does not take Bitcoin.

Does Service Pro Plumbing take credit cards?

Yes, Service Pro Plumbing takes credit cards.

From the Business

Specialties

Our business specializes in repairing residential and light commercial plumbing. So when you have a leak, no hot water, clogged drains or anything plumbing related in or outside of your home or business give us a call.

History

Established in 2009.

I started this business for many reasons but, the main reason was I got tired of working for a company that was focused on high pressure sales and not so much on the homeowner. Our company is focused on you the client. When we are invited into your home to make a repair that's what we focus on. We would be pleased to do any inspections of your plumbing system or appliance and offer suggestions but never try to up sell you on anything.

Meet the Business Owner: William O.

I have been in the plumbing industry for 23 years. I have done everything from new plumbing installs for homes and businesses to large water line repairs, back to a small toilet repair. I love what I do and it's a blessing to be able to help others with my knowledge. My wife and I own and operate this company together and look forward to making new friends/clients. We have more reviews then just the four shown. Yelp deletes our reviews, but you can see them if you scroll down to the Non recommended. These are reviews written by our clients that Yelps algorithm says are fake. These are real people testifying about our services we have provided.

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Hours

Ask the Community - Service Pro Plumbing

Do you locate and repair leaks underneath kitchen flooring?

Hello Bret, Is your home on a slab (Concrete)? We do offer leak detection and inspection services.… Read more

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Do you replace basement sump pumps?

Yes we do. Please call our office to discuss further. Thank you. 704-249-6883.

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Do u install backwater preventer and in statesville?

Yes we can. Would need to look at the project first.

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Don’t See Your Question? Ask Away!

Rideout Plumbing

(189 reviews)

Sedgefield

SUPER great service. Arrived on time (actually early). Fixed broken 1/2" water line under bathroom…read moresink, replaced rusted p-trap and shutoff valve. Awesome! 5 stars.

Fast service, easy to work with very professional service…read more Needed help same day and they were there in 2hr

Fatman Plumbing Pro

(34 reviews)

I've used Fatman several times now. The first time was one morning when I noticed water leaking…read morefrom my water heater. I called and they fit me into their schedule immediately. Within a couple hours I had a new water heater installed and have had no issues with it at all. I also called Fatman when I noticed a slow leak in our guest bathroom faucet. It was slowly leaking downstairs into my recording studio...not good. Once again they fit me into their schedule and repaired the problem immediately. I would definitely recommend Fatman Plumbing. They are on time, courteous and do quality work. AAA+++

My wife and I are so glad we found Fatman Plumbing! We decided to look for a new plumber after…read moregetting an outrageous quote to replace our broken toilet flange. Chris quickly came over and gave us a much better quote. He was also eager to explain his assessment of the work and be flexible within our budget. Chris then went above and beyond helping me replace our toilets and giving me pointers for a smooth installation. We had hired him for the flange portion of the install but he generously stayed until our toilets were fully replaced. We definitely found our go to plumber!

Roto-Rooter Plumbing & Water Cleanup

(4 reviews)

Professional and timely service from Concord branch. Very satisfied with the Plumber's work in…read moreremoving the blockage in the bath tub.

Called and they were on-site within 2 hours. They had the drains open fast and went overboard to…read morehelp us understand where the problem was. It turns out it was on the city's side and they even marked the area to help out the city engineers,

E.R. Services

(52 reviews)

I was out of town when my neighbor noticed an outdoor water leak and sent me pictures. I called…read moreE.R. services the next day and a technician was at my house within a few hours and repaired the disconnected pipe. I was very pleased that it could all be handled over the phone. I'd call them again if needed

First class service. Our hot water heater, probably 20 years old, stopped functioning. E.R. came…read moreout, explained a number of options, and helped us come to a solution. They didn't try to upcharge us into buying a tankless water heater. The next morning, arriving on time, the job was complete by noon. At what I thought was a reasonable price.

100 Percent Plumbing

(9 reviews)

North Charlotte

We had an issue with a toilet running and thought 1-2 of the valves would need to be replaced…read more Through Yelp reviews and chatting with the crew at 100 Percent, we decided to schedule an appointment with them. Brian came out and found that our toilet was still in working order but something had just gotten moved around. He helped us get everything back into place and didn't charge us anything. His knowledge and honesty were greatly appreciated! If we need future plumbing assistance, we will absolutely be reaching back out to 100 Percent.

I had a great experience! I was able to get an estimate within an hour, and a complete repair…read morewithin 2 days.

Chad Love Services

(7 reviews)

Poor service and horrible sales tactics. They tried to oversell and ripy wife off. I would never…read moreuse them.

Brian was outstanding to say the least. I had several others come and not one of them took the time…read morethat Brian did on my heating system. He made sure I understood the issues and the repair was fast and affordable . This is the company you want. Awesome job!!!! Ellen Codispoti

Mr. Handy Plumbing and Maintenance

(8 reviews)

Mr. Handy Plumbing replaced my kitchen sink and faucet. Couldn't be happier with their work. I sent…read morethem pictures through Yelp and they quoted me their service charge. The only additional charge would be parts that they would need to pickup after seeing the sink in person. Idrees was my contractor and he was great. He explained what he was doing and gave me options. My sink is connected to a garbage disposal and shares a drain with the dishwasher. So he had to care for that as well. Once getting a good look at the situation he gave me options and then was off to the local hardware store to pick up the parts he would need. Once he knew the exact amount he texted and I was able to send the payment for the parts electronically through Zelle (it would only be about $20). He provided information for upkeep and the work he did was outstanding. Will use them again for future jobs!

My toilet was leaking from the bottom, and I knew I could not lift the toilet myself, so I…read morecontacted Mr. Handy. He came promptly, did a great job, and the charge was reasonable. I will call on him again if I have other needs.

Travis Crawford Heating, Cooling & Plumbing

(58 reviews)

Eastland

Travis Crawford was recommended to us by our neighbors who had a great experience with them. We…read morehave been having some issues recently with an elderly HVAC system which was further complicated by some shoddy work done by another technician. My experience so far has been very good. Chris came to inspect our system and make recommendations based on his findings. A decision was made given the current issues and the age of the system to replace it. Chris walked me very clearly through my options and what pricing would look like. I then spoke to James regarding the process for installation and he pulled some strings to get a crew out to do the work tomorrow. I appreciated their professionalism and efforts to get our HVAC problem resolved quickly and properly.

A+++, best in the business!!!…read more Have had them replace our entire (original builders install) HVAC system and do our semi-annual services...

Water Heater Experts

(12 reviews)

They were on time. Texted me when they were on their way. Kevin was very professional and diagnosed…read morein 10 minutes. There was no up charging or shady "you need all this" . Would use them again with no reservations.

Very professional and quality work very efficient. Called to get service they came and completed…read morethe entire replacement in same day. Very satisfied.

Kingdom Plumbing

(2 reviews)

Great response and came out next day. No trip / estimate fee and price was reasonable. Great work…read moredone quickly and very satisfied. Definitely recommend them.

I will never use them again!! They did not fix my issue and charged 900.00 to repair absolutely…read morenothing. Attempted to discuss the fee associated with not doing hardly anything and still did not fix my issue. They felt that overinflated charge fit the bill to fix zero! Buyer beware on this group! Do not call them unless you like being taken for a ride!!! If I could give less than 1 star I would.

Why does Yelp recommend reviews?

Hundreds of millions of reviews are posted on Yelp, and our automated recommendation software works in the background to showcase the reviews that it …

25 reviews that are not currently recommended

The reviews below are not factored into the business's overall star rating.

D.E. H.

4 years ago

I had some issues with my sewer line and received a ridiculous quote from a company I swore I would never mention again. I immediately began my quest for a second opinion. Although I received many referrals from neighbors, I couldn't help but noticed a majority highly suggested Service Pro Plumbing. Not only was Service Pro Plumbing able to save me from getting ripped off, they were able to bring to my attention that my issue wasn't as bad as I initially thought. The folks at Service Pro Plumbing acted with integrity and exhibited a high level of professionalism. I will be using them for now on when it comes to any plumbing needs. If you are in the Charlotte area, you can't go wrong with Service Pro Plumbing!!! read more

Roger S.

5 years ago

Sitting at home on Friday Dec 4 was notified that I had some type of water leak. I really had no idea who to call but saw an advertisement about Service pro plumbing. I called and told them my issue and made an appointment on Saturday, he arrived on time , listen to the problem as I tried to explain, his response was no problem. He crawled under my house, found the problem and fixed it. I haven't had any further problems and I will say that any further issues I have my first and only call will be Service Pro. Great young man, showed up on time did the work with no issues! Would highly recommend him for your next plumbing problem! Again Thanks again Service Pro you are a total professional!!!! read more

Bonnie C.

3 years ago

We were so pleased with the service Will with Service Pro Plumbing delivered. The boring company that ran the fiber line hit our sewer line which caused a back up into our house. Will was able to quickly diagnose our problem and gave us the information we needed to pass the along to Charlotte Water so that the issue could be resolved. Will offered to continue to help until we got the right party to take responsibility. We are so thankful. We will call Service Pro Plumbing for all of our future needs! read more

Amy K.

5 years ago

Outstanding customer service and great care for their customers! We had a serious clog affecting our upstairs plumbing and Will and Christine worked so hard to get to us quickly, resolve our issue and stayed in constant contact with us! They treated us fairly and their prices were reasonable! We are thrilled with their service and the results! I would absolutely use them again and recommend them to anyone who needs great plumbing services. Great professionals and wonderful people! read more

Ryan M.

5 years ago

Charlotte, NC December 2020. Will came out and did some plumbing work on a bar setup that we are installing. Awesome service and result. They wore masks to make us comfortable and keep everyone safe. Kept work area incredibly clean while working and left it cleaner than when he showed up. Very efficient and awesome price for the work he performed. Will be hiring them again to do a couple more projects around our house very soon! Call them...you will NOT be disappointed! read more

Michael L.

4 years ago

We needed an honest appraisal for a sewer line backup. After receiving astronomical quotes from other companies, we were referred to Will. We are very pleased. He explained the problem, detailed next steps and put our minds at ease. His team was punctual and professional and we ended asking them to do much more for us because he earned our trust. We will continue to recommend Service Pro and look forward to seeing an honest business flourish. read more

Kaitlyn R.

2 months ago

Will and his team are incredible! We had a "do it yourself" disaster and his team came to the rescue! After being sick with the flu, there was no way we could be without water. Will and his team came to the rescue and in less than 24 hours had our kitchen back in order and water on! We are looking to have several more plumbing items knocked off of our "wish list" and are looking forward to having them back to complete them! read more

Kate M.

5 years ago

Service Pro Plumbing is AMAZING! The work was done quickly and efficiently, plus GREAT price points. Will gave us sound advice that was thoughtful, informative, and his insight actually exceeded our expectations. Dispatch charge was transparent from the beginning when creating the appointment. We will definitely be relying on Service Pro Plumbing for any and all future plumbing needs and come highly recommend. read more

Valery H.

5 years ago

Mr William is an amazing plumber and fixed all my problems within a few hours! From the moment I called, they were so responsive, gave me a time when they would be at my place and fixed my washing machine leak. It was a complex problem because I'm in a lower-level condo in Cornelius but they fixed it no problem! Mr William is very knowledgeable. I highly recommend him! Thank you Mr William! read more

Shelly T.

5 years ago

Best service ever!! Will relocated a waterline in my front yard. He scheduled 3 days for the work and had it completed in 2. He already had the inspector scheduled before the first shovel of dirt was turned. Pricing was very competitive and everything was cleaned up before he left my driveway. I will definitely be using Will for any future plumbing projects. read more

Ann S.

7 months ago

After calling Service Pro Plumbing, a young man came to my home, greeted me with a big smile and handshake . He was very thorough in gathering all necessary measurements and pictures. He was patient in explaining what would be done to correct the situation. Everyone I talked with was very professional and extremely considerate. Top notch. I give them a 10! read more

Jim R.

4 years ago

Was in need of a plumber to determine my issue with my basement bathroom and Will came highly recommended. He arrived early, assessed the problem quickly which was a repair instead of a replacement. He was professional and has a great attituded. I would definitely recommend Will and his company again to anyone who needs a good plumber. Thanks again Will! read more

Derek T.

5 years ago

I'm so impressed with this company! Excellent communication, service, and professionalism from Will. This plumber will get it right the first time guaranteed and at a fair price. He was even nice to my dog while installing a new garbage disposal. The name says it all... If you need plumbing service, call a pro. You won't be disappointed! read more

Suzanne L.

2 years ago

Our church had a water main leak and the owner from Service Pro came out right away and was able to locate and remediate the problem very quickly. We had previously hired another company and they were not able to locate the leak at all. This group knows what they are doing and are easy to work with. Highly recommend.!!! read more

Ryan T.

5 years ago

These guys were awesome in every aspect. Showed up quickly, wore protective masks, quickly diagnosed and solved the problem. Also, I know nothing about plumbing so they could have charged me more to replace a whole part, but instead were able to fix the existing one saving me a lot of money. Highly recommend. read more

Mark K.

4 years ago

Service Pro Plumbing went above and beyond with replacing our old water heater. William installed a new higher quality water heater at a very reasonable price and his work was top notch. If we ever have any other plumbing issues in the future, we will certainly call Service Pro Plumbing. They're awesome! read more

Angela E.

5 years ago

They provide excellent customer service. The guys that came out were very friendly and helpful. They provided quick service at a very reasonable price. I definitely will use them in the future for my plumbing needs. Highly recommend them if you have any plumbing needs. read more

Tina L.

12 years ago

Great plumber, great guy! I was very happy with the job he did and the time it took him. Very honest and hard working man. He showed up on time and had a nicely kept clean truck with everything he needed to get the job done for me quickly. read more

Mark G.

5 years ago

Great service and very professional (they live up to their name!); I will definitely hire them again. Very friendly and knowledgeable. Service Pro Plumbing repaired a basement pump for us and also provided some tips. AAA+++ read more

Sue V.

3 years ago

Do not hesitate to call these guys if you need plumbing help. They are honest and up front with their advice and can get the your job scheduled and completed quickly, and it's done right. read more

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