SUPER great service. Arrived on time (actually early). Fixed broken 1/2" water line under bathroom…read moresink, replaced rusted p-trap and shutoff valve. Awesome! 5 stars.

Fast service, easy to work with very professional service…read more Needed help same day and they were there in 2hr

HOTCO replaced my hot water heater and did a great job. Their price was reasonable. Everything…read morewent smoothly. I believe the technician was David. Thanks HOTCO!

Quality work done and quickly!! Plumber was here on time and…read moredid his work efficiently and at the price quoted. No surprises!!!

We had an issue with a toilet running and thought 1-2 of the valves would need to be replaced…read more Through Yelp reviews and chatting with the crew at 100 Percent, we decided to schedule an appointment with them. Brian came out and found that our toilet was still in working order but something had just gotten moved around. He helped us get everything back into place and didn't charge us anything. His knowledge and honesty were greatly appreciated! If we need future plumbing assistance, we will absolutely be reaching back out to 100 Percent.

I had a great experience! I was able to get an estimate within an hour, and a complete repair…read morewithin 2 days.

Mr. Handy Plumbing replaced my kitchen sink and faucet. Couldn't be happier with their work. I sent…read morethem pictures through Yelp and they quoted me their service charge. The only additional charge would be parts that they would need to pickup after seeing the sink in person. Idrees was my contractor and he was great. He explained what he was doing and gave me options. My sink is connected to a garbage disposal and shares a drain with the dishwasher. So he had to care for that as well. Once getting a good look at the situation he gave me options and then was off to the local hardware store to pick up the parts he would need. Once he knew the exact amount he texted and I was able to send the payment for the parts electronically through Zelle (it would only be about $20). He provided information for upkeep and the work he did was outstanding. Will use them again for future jobs!

My toilet was leaking from the bottom, and I knew I could not lift the toilet myself, so I…read morecontacted Mr. Handy. He came promptly, did a great job, and the charge was reasonable. I will call on him again if I have other needs.

Had a handyman do some work on our pipes/disposal-he did not solve our problem. Wife then reached…read moreout to Option One, they came the same day. Plumber was friendly and I felt like he knew what he was doing. He quoted me, fixed the problem, charged me the quoted price. Told me some helpful things. Should have just called a plumber in the first place. He asked if I had any other issues he could look at, and provided me a quote on another project I'd been thinking about.

I can't speak to anyone else's experience, as this review is all my personal experience and opinion…read moreonly, as I know not everyone will have the same experience and I also know there are some solid techs at this company (I have personally dealth with them), but unfortunately I had a nightmare experience with mutiple bad apples in my opinion, and it unfortunately resulted in the end of my storied relationship with a plumber that I thought would be the last one I would ever need, but as they say if something seems too good to be true it usually is... I thought I had found a plumber for life, but my personal experience with Option One ended up with me feeling as though they exhibited failed ownership in addressing an issue caused by errors from their techs, lack of accountability with regard to said issue and becoming confrontational and argumentative when the issue was brought to their attention. Long story short, I had a plumbing blockage that resulted in my front yard needing to be dug up and new pipes being installed in the yard. Upon completion of the job, I experienced flooding in my yard and requested Option One to come out and address the issue. They tried to claim it was an irrigation issue not their problem, but after getting another Option One tech and a plumber from another company to come out, it was confirmed (via photos) that the flooding was due to Option One failing to connect the piping correctly. Instead of taking ownership and accountability for the issue, I was met with defensiveness, along with the above stated lack of ownership and accountability. At one point in the process I even had to ask one of the techs to leave my property because he had such a dismissive unprofessional attitude. I could go on and on but I have already wasted so much time on dealing with this issue that it isn't worth any more of my time. At the end of the day, I found another company to correct the failed work done by Option One and this company apologized on behalf of Option One, as this company felt bad that I had to go through such an ordeal, given that the plumbing industry is already viewed in a negative light by many, right up there with mechanics, car salesmen and attorneys by some. You can read my past reviews to see how much I praised this company in the past, which is why I was so disappointed by what in my personal option was a complete lack of accountability and ownership by multiple individuals across the Option One company. After giving this company multiple five star reviews over the years, I cannot recommend them to anyone anymore as the trust they gained over the years was lost in an instant and based on my personal experience, I cannot in good conscience recommend them to anyone moving forward like I have done in the past.

I was out of town when my neighbor noticed an outdoor water leak and sent me pictures. I called…read moreE.R. services the next day and a technician was at my house within a few hours and repaired the disconnected pipe. I was very pleased that it could all be handled over the phone. I'd call them again if needed

First class service. Our hot water heater, probably 20 years old, stopped functioning. E.R. came…read moreout, explained a number of options, and helped us come to a solution. They didn't try to upcharge us into buying a tankless water heater. The next morning, arriving on time, the job was complete by noon. At what I thought was a reasonable price.

Titan Heating and Cooling provided us with great customer service and quality work! Ken and Chuck…read moreexplained everything thoroughly and answered all our questions. They were not pushy with trying to make a sale and we appreciated that as it gave us time to really weigh our options. We ultimately decided to go with them and very happy we did. They did an amazing job and cleaned up everything right after. We highly recommend them!

Ken responded quickly and due to a cancelation, was able to get Chuck out to me after about an…read morehour. Chuck was very professional and personable. He listened to what I said, diagnosed the issue and had my AC back up and running. He showed concern about my 16 year old dogs and that we were heading out of town for the weekend and needed the AC working. When he started on it the temp in the house was 81 and a few hours later we are back down to a comfy 73.. Thank you guys for your prompt response...

Charlotte Plumbing repair was referred by our home warranty as a service provider. The job was…read moreaccepted, we never received a call for an appointment. We called the business directly several times for 2 days. There was no voicemail to leave a message. After calling for hours the warranty company called one time and was told the technician would come between 1-3p. The tech never came, they never answered for the warranty company's call again, they still have not answered nor returned any calls. ZERO stars. DO NOT RECOMMEND.

My husband noticed water under the sink and decided to call a professional. Kevin came out to take…read morea look. Luckily the problem was nothing major and he also offered up a few more helpful suggestions. I would highly recommend them for your plumbing needs if you have any problems. I will be using them in the future.

They did an excellent job replacing my water heater on the same day. From the time of my first…read morephone call to them at 2pm until the time they were done at 4:30pm was only 2 1/2 hours, YES 2 1/2 hours. Never had such quick service. They even updated a regulator valve that they had on the truck. Wife was very Happy as I had the water shut off to the whole house before they came, actually had the water back on in 2hr 20min, she was thrilled. Will recommend them to everyone. Dave B in Mooresville

I've used these guys twice and had good experiences both times. This last job involved changing…read moreout a toilet shutoff valve which I was uncomfortable trying to tackle myself. Service Pro had someone out same day and he had it done in maybe 20 minutes. Price was very competitive to some quotes I was seeing from other businesses. Paying was as easy as putting my card in a reader and the invoice was emailed to me. These guys are definitely my go to plumbers going forward.