1. Service Credit Union

0

Hudson, NH

Service Credit Union

1.0 (3 reviews)
Closed • 10:00 am - 7:00 pm

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Services - Service Credit Union

Personal banking

Auto loan

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4 years ago

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4 years ago

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7 years ago

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Nashua Hyundai - Dimly lit lobby

Nashua Hyundai

(82 reviews)

I went thru a car wash at 1 pm Christmas Ev. When exiting the tunnel in noticed my rear wiper…read moreassembly had been torn off. I filed a claim with the car wash. Then drive to Nashua Hyundai, went to parts. They jumped into action took the car into service and replaced the arm. WOW. What service. Just want to thank everyone. Merry Christmas to the parts and service dept. Mark Loulakis BDR Airport Services Nashua NH

BUYER BEWARE -- ONE OF THE WORST CAR-BUYING EXPERIENCES I'VE EVER HAD…read more If I could give ZERO stars, I would. I was purchasing a 2020 Chevrolet Trax. I originally dealt with MacMulkin (also owned by Thompson Auto Group) and was repeatedly told the vehicle was in their shop being worked on and "prioritized for me." After weeks of waiting, I went to Nashua Hyundai and found the EXACT SAME VEHICLE with the EXACT SAME VIN sitting on their lot. Kellan assured me that if I paid a $1,000 CASH deposit, the vehicle would be ready Monday, August 17 at noon--"NO QUESTIONS ASKED." I trusted them and paid. Monday came and the vehicle wasn't ready. What followed was excuse after excuse, conflicting information, missed deadlines, and calls that were never returned. I finally purchased the vehicle August 19 and paid another $3,000 CASH. Getting a receipt for that payment became another ordeal. Despite repeatedly asking, I didn't receive the receipt until 12 DAYS later. Then came the registration nightmare. I was under the impression the dealership was handling registration and plate transfer. I provided everything requested. Somehow, my trade-in remained registered in my name, creating insurance issues. The RMV then rejected the paperwork because the numbers on the bill of sale didn't match. I repeatedly warned them that I would NOT drive my child around with an expired temporary plate. I was assured the registration would be handled or that a loaner would be available if it wasn't. September 9 came. My temporary plate expired. The registration still wasn't completed. I personally called the RMV and spent over an hour on hold, only to learn the corrected paperwork I was told had been submitted wasn't even showing as processed. I called Kellan and was told, "I'll take care of it. Just give me a second." After waiting hours with no resolution, I drove to the dealership AGAIN. Joe Dolan told me they could not provide another temporary plate or a loaner. He called Kellan on speakerphone. Despite previously being told management would address a loaner if registration wasn't completed, Kellan suddenly said, "I don't know anything about that. I have nothing to do with that." I left with NO VEHICLE to drive my son to school or myself to work on September 10. This transaction involved conflicting information, broken promises, missed deadlines, poor communication, registration/RMV problems, an expired temporary plate, my trade-in remaining registered in my name, insurance complications, a 1-week delay submitting financing paperwork to the bank, and repeatedly having to request a receipt for $3,000 CASH. There were also real financial consequences. I lost work time making calls, traveling back and forth, and trying to resolve issues that should have been handled by the dealership. I paid for additional transportation while they delayed the transaction and continued paying insurance on my previous vehicle because GEICO could not cancel it while it remained legally registered in my name with the Massachusetts RMV. I repeatedly gave this dealership opportunities to fix the situation. Instead, I felt passed from person to person while having to chase down answers myself. I also contacted President Jeffrey Thompson Jr. and have not received a response. I sincerely hope Thompson Auto Group takes this matter seriously and responds. If I do not receive a satisfactory response, I will be seeking legal counsel to determine what appropriate action I can take. Mistakes happen. Delays happen. But this was an ongoing pattern of poor communication, lack of follow-through, and lack of accountability. Would I recommend Nashua Hyundai? ABSOLUTELY NOT. Would I buy another vehicle here? NOT A CHANCE.

NBT Bank

NBT Bank

(1 review)

Although I opened my accounts up at other NBT locations in NY and MA, I have recently ended up at…read morethe Nashua branch on a couple of occasions for transactions. Ive used a teller to handle either deposits that I did not want to put through an ATM or some other transaction like a bank check. The tellers have always been outgoing, friendly and efficient. Its worth noting that the customer service by this branch's staff is exceptional. On one notable occasion I had to get a sizable bank check and the teller was fairly new and still training. Unbeknownst to me they had given me the check without a signature on it. I left the bank and had already driven away when the bank manager called my cell to ask me to return and get the check signed. They were very apologetic and handled the situation professionally. The way in which they handled it actually left me with a positive impression that overshadowed the inconvenience of the original mistake. This location is on main street in downtown Nashua. Parking is either metered street parking or the city garage. ATM is the "enhanced" kind that does not require envelopes for deposits. If youre in the area looking at banking options, I recommend NBT. They are a little bigger than a local but smaller than the mega giants.

From the owner: NBT Bank offers personal banking, business banking and wealth management services from seven…read morestates, including New York, Pennsylvania, Vermont, Massachusetts, New Hampshire, Connecticut and Maine.

Service Credit Union - banks - Updated October 2026

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