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Nashua Kia

1.9 (49 reviews)
Open 7:30 am - 8:00 pm

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5 years ago

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6 years ago

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4 years ago

I've brought my car here many times, very affordable and friendly service. Recalls, oil changes etc. done very quickly and professionally.

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6 years ago

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Ask the Community - Nashua Kia

Review Highlights - Nashua Kia

Chrystyan, his GM Austin and Sales Manager Dave helped make my choice for a new Kia Optima easy and stress free.

Mentioned in 3 reviews

Read more highlights

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Nashua Hyundai - Dimly lit lobby

Nashua Hyundai

(80 reviews)

Genesis of Nashua - My horrible and unacceptable experience (FRAUD!)…read moreI had an extremely disappointing and frustrating experience with Genesis of Nashua that I feel others should be aware of. I purchased a Genesis GV80, which is marketed as a high-end luxury vehicle, and expected a premium experience to match. Instead, the experience turned into a 4 month long ordeal. After signing all the paperwork and waiting to take my new car home, the salesman casually mentioned that the battery was being charged, which immediately raised concerns since this is not an electric vehicle. I drove the car home anyway, only for it not to start the very next morning. Genesis had to come pick it up. This issue didn't happen just once -- it happened multiple times (about 13). While the car was at the dealership for service, I repeatedly called and was told the car was ready. However, when I followed up to confirm, the service manager told me it still wouldn't start. This pattern repeated over and over -- the car would be charged, run briefly, then the battery would die again once turned off. At that point, I told the dealership I no longer wanted the car and that they should take it back, especially since it was clear they knew it had issues before selling it. The response from the sales manager? "All cars can be fixed." That was unacceptable. I also had the Genesis app connected to the vehicle, which alerted me whenever the car was on, doors were open, or where it was located. Several times, I received alerts and called the dealership, only to be told again that the car still wouldn't start. At one point, a service technician even took my car home to try to resolve the issue -- adding over 100 miles to my brand-new vehicle -- and it still wasn't fixed. The car was even parked overnight in a garage in Salem, NH. After 6 weeks of getting nowhere with the dealership, I finally escalated the issue to Genesis Corporate. It then took 4 months to get my money back from corporate, and another 3 weeks to get a refund from the dealership. Not once during this entire process did anyone apologize for selling me a defective vehicle. No one from sales or management reached out to make things right. The only bright spot in this entire experience was Sue, the Service Manager, who was the only person who genuinely tried to help me navigate this situation. To make matters worse, I was never properly shown how to use the vehicle's features or packages. I was also misinformed about the matte finish -- I was initially told I could wash it normally, but after purchase was told I could not use a car wash, as it would damage the finish. Instead, I was handed a bucket, a cloth, and soap -- completely impractical, especially during New Hampshire winters. The bottom line: this dealership will sell you a defective vehicle just to complete the sale and will not stand behind their highest-end models. This entire experience was stressful, time-consuming, and honestly heartbreaking. I strongly recommend that anyone considering purchasing from this dealership proceed with extreme caution.

Service department behaves exactly like all the stereotypes you can think of for dealerships…read more Broken promises, outright lies, every manager is in a meeting that they can't leave when you try to escalate for action. When you finally get so frustrated you insult them, they insult you right back.. Go ahead and bring the car here, just know they suck and it will be a disappointment.

Service Credit Union

Service Credit Union

(3 reviews)

I opened my account at this branch around 10 years ago. It used to be a fantastic credit union and…read morealways a pleasure to do business with. (In fact, I honestly can't say enough for the customer service that I USED to receive from this place--and I'm not exaggerating.) There were a few deadbeat tellers, of course, but the management was really wonderful and the majority of the tellers were, too. Just an all around great place to do business with. But, that is all completely a thing of the past and all I want to do, at this point, is figure out a way how to get my money out of here as easily and quickly as possible. And while I am not impressed with the people who are now in charge of this branch, it is not really about the customer service at this particular branch (which, since the advent of the pandemic, has been virtually non-existent anyway). Rather, it is about the complete change that has taken place in SCU policies over the last few years that is the problem. (E.g., you used to be able to call into a branch and get help if you had a question or an issue. Now, you can't. Now you have to call a 24 hour customer service line, where an automated voice tells you that there are "36 callers ahead of you.") You also used to be able to make a credit card payment over the phone, either by asking a teller to help you or by using their telephone banking option--but no more. Now you have to call their customer service (which is filled with incompetents. I remember calling there with an ATM-related question and giving up after 45 minutes--without ever getting an answer to my question). But the last straw for me came today, when I called their despicable customer service to make a payment on my credit card and was told by a rep that she could no longer do a transfer from my money market account into my credit card (even though I had been making credit card payments this way for months). And when I asked her how I was supposed to pay my (secured) credit card from now on, she told me that she would have an (anonymous) specialist call me on Monday. Other than that, she had no options for me. So now you can't make a payment on your credit card by calling their 24 hour call center, either. Do yourself a big favor and stay the hell away from this place (unless, of course, you enjoy being driven crazy. And, memo to the owner: Please don't answer me by giving me your useless 800 number, because if you really cared about your customers, you and your revolting excuse for an upper management team wouldn't have spent the last few years coming up with new ways to inconvenience us. And you would also provide us, your members, with the name of a specific person to call--along with their phone number AND EXTENSION NUMBER). Bottom line: This is one of the most user UN-friendly places on the planet and it has become a nightmare to deal with them. Stay far, far away.

I had time to type this review waiting in line while the teller proceeds to chat aimlessly with the…read morecustomer as if they were at high tea. If you have things to do? And you don't want to spend all day at the bank inside of Walmart, which I should have known when I was routed to Walmart what I was going to be dealing with...... it's worth the drive 5 exits up to the one on Amherst. I could have been done by now. Ridiculous.

Toyota of Nashua - Toyota Highlander

Toyota of Nashua

(324 reviews)

5 minutes ago New…read moreHello, my name is James Sullivan. I was on the market for a newer bigger truck for almost 3 months and I that the sales Tommy Malvarosa great smile great personality. He met all my needs. We went over my budget. I ended up getting something better I got a new 2026 tundra hybrid, I Force max Yes, my first brand new vehicle and he treated me like family in the whole process was super easy. I can't say enough about this place. I would totally recommend them. I hope this helps a lot of of people out there on the market for a new truck. I used to drive a Ford but my wife Told me to try something new for once and I have to say night and day difference. I'm in love with my new truck.

I took my 2023 Toyota Corolla to the dealership specifically for an oil change. That was the only…read moreservice I requested. I understand and accept that dealerships may inspect other items during service, but what followed raised serious concerns for me. I was initially charged $153 for the oil change alone. When I questioned the amount, the service advisor who originally helped me was not available, so other employees assisted me. They immediately looked at each other in confusion and even questioned among themselves why the price was so high. When the original advisor returned and realized what we were discussing, his behavior became noticeably nervous and uncomfortable. I explained that I was already concerned because about a year earlier, my wife had taken the same vehicle to the dealership and was charged close to $500 for a wheel alignment the car supposedly needed. At the time, I believed she had been overcharged. Now, once again, I was facing what appeared to be another excessive charge. In addition to the $153 oil change, I was being quoted over $330 total due to an air filter replacement that they claimed had been damaged by rodents. After I questioned the charges and the unusual pricing was noticed by other employees as well, the advisor suddenly stated that the oil change price was "probably a computer mistake" and said he would adjust it. At that point, I also instructed them not to replace the air filter. In the end, my total bill came down to only $68. That is a massive difference from the original amount I was presented with. This experience left me seriously questioning the honesty and transparency of the service department. It also made me wonder whether the air filter was truly damaged as claimed. After this experience, I now have doubts and concerns about the recommendations being made to customers. I felt it was important to leave this review because the entire situation seemed very strange and unprofessional. Needless to say, I will be reconsidering where I take my vehicle for future service and maintenance.

Nashua Kia - car_dealers - Updated May 2026

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