Traveling cross country and needed to get the oil changed and trust the Valvoline chain. This…read morelocation did not disappoint. When I asked the staff a good coin based self wash car wash in the area they pointed me to velocity. It was perfect. I also appreciate the added detention to make sure my car was road ready for the continued extended road trip.

I have three vehicles that I take to this location to get my oil changed and this morning they…read morewould not let me get oil changed and park my vehicle in parking lot next-door to nail salon where I had an appointment. They just lost three vehicles. I came by here two days ago and they had a leak in their pit and couldn't change anyone's. That is definitely inconsistent service I do not recommend this location.

Within 24 hours of an oil change, my son's car was smoking and had to be towed. Two independent…read moremechanics diagnosed an oil overfill. Despite repeated requests, Valvoline provided no documentation supporting its denial. Disappointing communication, lack of accountability, and no meaningful effort to resolve the issue.

Stopped in for oil change and received great service. Very professional and expedited service was…read morecompleted in timely manner. Highly recommend!

I limped into their facility after realizing I had a slow leak in my tire. The doughnut was not an…read moreoption being 200 miles away and the manager found me a compatible tire at a local supply house. They were shorthanded, and the manager and the tech both went out of their way to get me back in the road less in than 90 minutes. in addition, I found their pricing very reasonable as I was obviously at their mercy. I am very pleased and of course highly recommend!!!

Our Hertz rental car had a dead battery and came here to replace it. The guy knew how to get…read moreapproval from Hertz quickly and did a job done in a timely manner.

They were able to do what I needed done in a very short time, and the final bill came in under the…read moreoriginal estimate. Very through. Professional and kind.

We were traveling to Grand Junction from the Denver area and our vehicle was showing signs that it…read moremight need some brake work. My daughter recommended that I call Simpson Brothers. I did that and they were able to get our vehicle in the next day. I appreciated their friendly staff as well as their knowledge and ability to explain what work needed to be done. The whole experience was positive, professional, and efficient.

In October 2020 they replaced the radiator and water pump at my request. I was having over-heating…read moreproblems. As I was paying for this work a mechanic mentioned that he was surprised I didn't ask to replace the fan clutch. I had never heard of a fan clutch. I tested the work by driving out to the 18 Road trails and sure enough, it was still over-heating. So they replaced the fan clutch. It would have been cheaper of course to do everything at one time. A good shop would have mentioned that issue up front instead of trusting the customer to know the solutions. Soon after this work it snowed and the camper van mostly sat unused from late October 2020 to the end of March 2021. In May and June 2021, just months after this initial work, I had to have the water pump and fan clutch replaced by a shop in Junction. That means I got only 2 - 3 months use out of the parts they installed. They installed either junk or did a poor job of installing them. I won't be back there. The shop I use now is terrific and I'm having my two older vehicles being well maintained there. They include needed future work on the invoice so I can plan my maintenance and pre-empt problems when traveling in remote areas such as south Utah or the Colorado mountains.

I can't say enough about this business. I'll start with: They make service calls! My truck stopped…read morerunning near a busy overpass in town. 15 minutes after I called, the owner drove out, plugged a code reader into my truck and got it running. Awesome! I'll follow up with the fact they are honest. A dealer told me I needed $5,000 worth of parts replaced. Turns out I didn't. They addressed the issue and my truck is running better than ever. These guys can work on almost anything. They are friendly, straightforward and easy to work with. We plan on taking all of our vehicles here for regular maintenance.

Buy a Subaru and you will end up replacing several engines due to failed oil consumption tests,…read morewhich is the truth. Google it. There was a huge lawsuit regarding this. I am also saying this from personal experience. I will NEVER buy a Subaru again as long as I live and especially any car from this dealership. When trying to replace the third engine due to another failed oil consumption test (brand "new" Subaru engines last 30,000-50,000 miles and yes, I change and check my oil regularly), the service manager, Chris, actually told me Subaru was trying to "sweep the failed oil consumption tests under the rug" and refused to cover a new engine. Subaru wouldn't either. So I paid for a new engine myself (had it replaced by another mechanic in town), sold the Subaru, and bought a brand new Toyota. Stick with Toyota or Honda and stay FAR away from Subaru if you want a car that you can count on for more than 50,000 miles. These guys know they are selling you a brand new lemon every single time. You've been warned.

I have nothing good to say about this dealership. I bought a new Outback three and a half years and…read more53,000 miles ago and have had multiple issues, both with the vehicle and with the dealership. As far as the car, the hatch has broken, the windshield was defective and cracked, and the leather on the seats started to crack and come apart. The infotainment system has also needed numerous updates in order to function (still waiting to see if the recent update has solved the problem). I understand that warranty issues happen, and much of this was at least partially covered under the vehicle's warranty, but the dealership here has been less than helpful. They initially declined to even look at the windshield problem, despite my contacting them after receiving a mail notice from Subaru detailing the issue and directing consumers to contact their local dealer. They also declined to look at the leather seat issue. Both times I contacted the Subaru Advocacy team and was eventually able to get some help. When the struts on the hatch failed, I had to take the car in and call multiple times over the course of a month before they actually ordered and received the parts and replaced them. The last time I took my car in for a regular service, they charged me to rotate the tires but didn't actually rotate them. They also failed to put the oil pan plug in securely, and I and my son were stranded on the interstate for almost four hours waiting for a tow truck. I called the dealer multiple times during this and failed to get any help aside from them asking me to bring the car back into the dealership. Once I did, they did apologize and kept the car for a few days to clean off the oil that was all over it and check the engine for damage. They did eventually reimburse me for the tow truck, but it took multiple months for them to reimburse me for the replacement parts and service I needed after the mountain bike that was on a hitch rack was covered in motor oil. They still charged me for the oil change and tire rotation. I have had multiple experiences when I brought the car in for service and was told it would be an hour at the most and was then left sitting there for 2-3 hours. I also recently had a service that I was told would be $173 that then turned into a $340 repair due to miscellaneous charges. Overall, I've been incredibly disappointed. Sadly, I've spoken with friends who have had similar experiences with this location, as well. I would recommend looking elsewhere for help.

Nick kept us up to date with the progress with our repair. Even recommended what we might want to…read morefix/replace next due to a leak he found under the vehicle even though it is not showing a leak on the driveway.

From the owner: At Boundless Overland, we specialize in creating unforgettable off-road experiences for our clients…read moreusing 4x4 Toyota or Lexus vehicles. Our team has embarked on numerous adventures and completed various projects over the years, each one leaving a lasting impression on those involved. Here are just a few examples of our past projects and adventures. At Boundless Overland, we're committed to delivering exceptional off-road experiences using reliable and expertly modified 4x4 Toyota and Lexus vehicles. Contact us today to learn more about our services and how we can help you achieve your off-road adventure goals.