David Troyer and his team are truly the most amazing and efficient team we have ever worked with…read more Before meeting David and his team, we had encountered countless agents through many home showings and had worked with different agents when purchasing properties. Yet, we never felt that anyone truly stood out or offered something special--until we met David and his team when listing our home in Mountain View. That experience showed us the true value of having an exceptional real estate agent. The entire David Troyer team, including the wonderful and incredibly efficient Baidra, Ashley, Kristen, and David's partner, Mike Cabot, impressed us with their responsiveness, professionalism, and honesty. From the remodeling process and pricing strategy to the marketing plan, everything was handled smoothly and efficiently. We were extremely happy with the level of service and attention to detail throughout the entire process. What made the experience truly special, however, was David himself. As a leader, he is extremely knowledgeable, professional, thoughtful, and considerate. He always seems to know how and when to say the right thing, and he guided us through some very difficult moments with patience and understanding. He can be straightforward when necessary, while always remaining respectful and compassionate. When things did not go as planned and we ultimately decided to take our home off the market, many other agents might have become angry, disappointed, or even hostile. David, however, remained calm and collective. Instead of making us feel guilty about our decision, he genuinely tried to understand our perspective and make us feel better about it. He honored his word and put his clients' interests ahead of his own, even when doing so meant taking a personal loss. That level of integrity and character is incredibly rare. We have tremendous respect for David--not only as an agent and a leader, but most importantly, as a truly good human being. He embodies what those words should mean. We are incredibly grateful to David and his entire team, and we will remain loyal clients for any future real estate needs. We would wholeheartedly recommend David Troyer and his team to anyone looking for not just a great real estate professional, but someone who genuinely puts his clients first.

We happily recommend Mike and his team at Troyer & Cabot! We worked with them on the sale of my…read moremom's townhome after she passed away. The first meeting we had with them we knew this was the team to work with. They have extensive knowledge of my mom's townhome community of Cuernavaca in Mountain View. From day one, everything about managing the sale was so seamless. The staging that was done was incredible (thank you Emily - from their group!) and after one weekend of open houses, the townhome had many offers, well over asking. The best thing about Mike was that he is so personable and nice, extremely good at communicating and was so patient with our many questions during the sale process. Without a doubt, if you need a realtor in their area, call the Troyer & Cabot group!

Treated my elderly mother poorly. Inexcusable. My father had just passed and my mom felt bullied…read moreand belittled. We would never recommend Kathy. Be better.

Kathy was my 8th grade English and History teacher at Egan Junior High in Los Altos. When I…read morediscovered she was now a Realtor in Los Altos I was very excited to work with her because if she was as great of a Realtor as she was as a teacher, I knew I'd be in exceptional hands as well as extremely pleased with the results! SPOILER ALERT: she was fantastic. Buying a home can be a very stressful and challenging experience. However, Kathy put me at ease throughout the entire process. I was astounded by her deep knowledge of the area, and the real estate world in general. Not only is Kathy and her team wonderful to work with, they have a ton of solid recommendations for inspectors, contractors, mortgage brokers etc. I really can't say enough good things about Kathy. If you are looking for an authentic, hard working and expert Realtor, Kathy should be your first choice!

We worked with Alex to sell our home in Los Altos and had an outstanding experience from start to…read morefinish. Alex brings deep expertise in the local real estate market--he gave us smart, honest advice on pricing and timing, and really understood the nuances of what would drive interest in our specific home. He clearly knows what buyers in this area are looking for and helped us position our home to maximize appeal. His strategy was spot-on, and we felt confident at every step that we were in the hands of someone who truly understands how to optimize outcomes for sellers. What also stood out was Alex's strong network--he knows the local agents and was able to leverage those relationships to connect with motivated buyers early in the process. Thanks to his efforts, the sale went smoothly and exceeded our expectations. Highly recommend working with him if you're thinking of selling in Los Altos or the surrounding area.

I purchased my current home with Rainmaker about a decade ago! Alex paired me with the right…read moreperson on his team to work with. I always felt I could go to either of them with questions and concerns. Through the years, we've stayed loosely in touch. Recently I asked Alex his thoughts on a second property, sharing my concerns and parameters. He had/has really good ideas, has experience with handling different situations, and I didn't/don't feel at all pressured to purchase. When it comes, hoping the second time goes just as well!

Kevin's service is amazing since the time we looked for properties to rent. He was kind,…read moreprocessional and always help in a timely manner when there's something to fix in the property. Highly recommend to other renters.

We rented a house via Nova Land in past four years and it was a great experience. Kevin was our…read moreproperty manager. He was very considerate and always respond to our requests promptly.

We lived for 4 years in a terrific Summerhill rental home in Los Altos Hills. Teri and Natasha were…read moreamazing. Responsive to all our requests. Helped facilitate several owner-paid home improvements. Extremely courteous and respectful about our privacy. They were a delight to work with from start to finish. The home had amazing views of the valley.

Teri is absolutely amazing. Her response is beyond professional. We understand that many things…read moredo not need to be attended to right away, but yet, she always does. Her experience in property management is undeniable. We had some bad experiences in the past with the previous management company, but I am guessing the landlord felt the same way. When Teri came onboard, it was night and day! AND she is also very nice and as sweet as the home grown honey she shares with us. She absolutely deserves her 5 stars!

Negligent - stay away…read more They did not update the county's address on file for the mailing address of my new property, and as a result, taxes were delinquent. This cost me thousands of dollars. They completely ghosted me and stopped responding to my eMails. I had to update the address on file myself. They didn't complete the service for which I paid, and just pointed me to the fine print that said nothing is ever their fault. Samuel J. Salas in particular is terrible, tries to give the runaround, and is totally not accountable as a manager for the branch. Pathetic.

Do NOT do business with this company! At a closing they had not done their due diligence and their…read moresettlement agent MISSED a mortgage on the property resulting in us paying $30,000 in interest payments to the lender over the next 6 months until WE figured out the mistake that had been made. When the mistake was discovered they had the audacity to blame the real estate agent and after attorney fees we received nothing. A first rate title company would have admitted their mistake and compensated properly, considering that a title company's MAIN purpose is to search a properties title for any liens or incumberances. My family was in the real estate business for 40 years in this area and I have never experienced a mistake of this magnitude or a company so unwilling to admit their obvious responsibility. STAY AWAY!

This review is from the Diaz Family!…read more Had a pleasure of working with Sirilo Ortiz and his team. I cannot express how grateful we are to have had him as our agent. He was initially referred to us by a cousin of my husbands family. How please are we that we gave him a call. Sirilo went above and beyond exceeding all expectations. In the beginning we were so nervous about becoming a Home Owner. We are a young couple with one child, working hard everyday and we were about to use our life savings to achieve this dream we had. Married last year in 2015 we had a goal of purchasing for our one year anniversary to eachother. When we told Sirilo our goal, our plans, our dream... It was like they became his too! He showed us over a 100 listings, what hard work it was. Me being so picky and wanting to stay within our budget was sometimes discouraging and limiting, but he assured us with no pressure that we could make it happen. After introuducing us to Javier Britto over at Imortgage it was like we had acquired a major power team!! We had so many options, I wasnt aware that there were so many options for first time buyers with great credit, we worked very hard to prepare :) but with our preparation and there expertise we did it!!! Proud to say that we worked with Intero, Sirilo, Javier and Toni who helped with escrow. What an amazing and smooth experience. I didnt know it could be so simple. Thank you for helping us and getting us a deal, a score and Ace in the whole because we had to have this house. We got it! We will work with Sirilo and recommend him for years to come . Sincerely the Diaz Family

Somehow these guys got our unlisted phone number and repeatedly call to sell our property. We are…read morenot nor have ever sold a property recently. This has been ongoing for months now and when we tried to speak to the caller, it was a robocall. Redial goes to Intero Real Estate services main voicemail. Not only is this harassment but also very unprofessional and disrespectful. PLEASE STOP

We bought a house in the peninsula and sold our previous one with Mini. She was fantastic to work…read morewith. She knows the market, has the right network, never pushes, has good connections for home renovations and loan officers, and overall just made the process very easy. We found our right home in a couple of months of working with her and she got the house for us!! The selling process was also very seamless with her. She sat down with us to fill out the forms and helped every way along the process. I 100% recommend Mini to all my friends in the area.

Working with Mini and Kuljeet to sell our house was a true pleasure. I did a lot of research…read morebefore selecting Mini and chose her because of her calm demeanor, deep knowledge of the market, her thoughtful on recommendations for upgrades (balancing cost with return), how she committed to handling the upgrades on our behalf, and her passion for helping make sure that we felt taken care of as clients. She and Kuljeet more than delivered - the entire sale process was seamless and incredibly easy for us as sellers. I believe we got the best price we could have, and truly cannot recommend her enough - you will not regret choosing Mini!

This was our first time selling a house, and honestly we were a bit nervous going in. We worked…read morewith Audrey at DeLeon Realty this summer to sell our hom in Palo Alto, and looking back I am really glad we did. Audrey is very professional and knows the local market well, but what I appreciated most is that she is honest. We had a lot of questions, some of them hard ones, and she was always patient and never pushed us. DeLeon's staff are on salary instead of commission, and you can feel the difference. Their advice was about what was right for us, not about closing a deal fast. The other thing that stood out is how they work as a team. Our house is older and needed a lot of work. Their handyman took care of a long list of repairs, and Elve, their designer, worked with the staging team to make the place look great. Both were part of their service, so no surprise bills. Their in-house legal team went through the disclosure documents very carefully, which gave us real peace of mind. Everyone on the team got back to us quickly. Looking back, choosing Audrey and DeLeon was the best decision I made this year. If you are selling in Palo Alto, give them a call. Thank you Audrey, Elve and the whole team!

We worked with Audrey Sun to list our home at DeLeon Realty. Audrey and her team exceeded our…read moreexpectations at each phase of our process. After meeting with Audrey, she had her team quickly prepare our home for sale, which received numerous offers well above asking price, days after listing and open house. She and her team assured us through the entire process and were always available when questions came up. Audrey's fluency in English, Mandarin and Cantonese helped us reach many qualified buyers quickly. We give her the highest recommendation!

As the owner/broker of my real estate practice I needed a reliable transaction coordinator to…read morehandle all my transactions/files. I was referred to Key Transaction Coordinators three years ago and I could not be more pleased. Its almost been like a dream come true working with Melissa and Laura. I could not ask for better service from them, as they stay on top of all my files with meticulous detail and ensure I have a complete file when we close escrow. It takes a huge burden off my shoulders as I am not running around tracking down every last document needed. In addition to creating clean files for me they go above and beyond with their work and in my opinion do things other transaction coordinators would not. They truly care about their clients and want to make sure each client is satisfied. They have literally saved me hundreds of hours with the work they do. Their best attribute is their responsiveness. Whether its an email from me, the escrow officer or other agent, they respond extremely fast! Its like clockwork with these ladies. I almost did not want to write this review as I did not want to get the word out!! Thank you Melissa and Laura for making my practice run so efficiently!

I have worked extensively with Melissa and Laura for the last 4 years in numerous transactions…read more They are super responsive, friendly, and very professional. I cannot say enough good things about them as they are as good as it gets. They take a huge workload off my plate and keep me organized during the chaos of challenging transactions. I will be using them for years to come. I would highly recommend them to anyone needing assistance in their Real Estate Transactions. This is truly an awesome team!