After researching and meeting with a number of realtors, we selected Kathy on the basis of reputation and Yelp reviews. Our initial meeting was purely exploratory - but by the end of it we were so convinced that Kathy was head and shoulders above others that we initiated an agreement on the spot. And we are so glad we did: from beginning to end of our sale transaction Kathy was insightful, honest, practical, efficient, and in every way the professional that we had hoped for. What we had not expected and were delighted to discover is that she is also extremely empathetic, sympathetic, supportive and a delight to work with, even through the traumas of selling a house (staging, anyone??!) What was also clear is that throughout her career she has gathered a team around herself of individuals who are as dedicated, professional, responsive and efficient as she is herself. For example, we had to re-carpet our large home; replace windows; refinish woodwork; and for each of these her team found reliable, efficient and cost-effective solutions, with all these jobs finished within a matter of days. Her office staff are equally responsive: when another realtor set off our house alarm by arriving without an appointment, Halin actually dropped everything and went over herself to sort things out for us! We particularly appreciated the pragmatism that both Kathy and her team showed (particularly Linda, for which a personal shout-out), in advising us where to commit our time and resources, and where we could scale back, in order to get the maximum from the investment we were willing to put into the selling process. Even the dreaded staging was conducted with respect, pragmatism, professionalism and efficiency; and with an added responsiveness that went beyond the call of duty, as it had to be done to such tight timelines.
Throughout the open houses, receiving of offers, and coming to contract closure we were similarly delighted with the extraordinary smoothness of the transactions, and the speed and quality of results. Watching Kathy 'do her thing' during the offers meeting was a sight to behold: I have never felt more confident - and relieved - to have such an important negotiation in another person's hands. She is truly remarkably good at what she does.
A personal note to end: throughout what is not the easiest experience one ever goes through, I am particularly grateful that not only was Kathy all that I could hope for from a realtor; she has also become a friend. There is no higher accolade that one can give. read more