Highly Recommend - TC Saved the Day! Today (Saturday) I…read morechecked my swim spa chemicals and discovered the water level had dropped by about a third. I immediately started calling the Bay Area spa companies that Grok recommended. Only TC picked up the phone. He calmly walked me through troubleshooting over the phone, helped me identify the issue, and guided me step-by-step until we stopped the leak. I was honestly shocked and so grateful that he took the time to help me on a weekend without even being on-site yet. I can't thank him enough. This level of genuine customer service is rare. From now on, TC and his company will be my only call for any swim spa service.

I had a couple of not so great pool service from other providers based in Burlingame and came…read moreacross Peninsula pools. TC and his son were great at addressing our pool problems. Our pool guy, Martin, is the one who comes in weekly and does a great job. If you're around and have questions, he's happy to answer/show you.

I sent George Flanigan a request for quote and service of my 2023 Sundance Cameo 880 series Spa…read moreafter I looked over his website and saw what a great job he did at listing all his spa services and the associated charges. I had a hell of a time with both mildew or mold growth in my spa where I did a complete change of water and a deep cleaning along with a chemical cleaning of the jets just two months ago. Yet I was still getting brown flecks that were coming out the Jets and floating around my spa and I had really lost my patience with it. George contacted me back the same day via email with some very useful information and said he could make it out the next day to look things over and come up with a game plan. He said it sounded like it would be a two-day service where he would have to drain the spa and use a commercial jet cleaner one day and let the spa sit overnight, then refill it and super shock the spa the next day before refilling it and balancing all the chemicals. The knowledge he imparted to me about water chemistry that first day was beyond anything I had ever heard before and there were a few different reasons why I was dealing with the issues that I had. He mentioned there were no guarantees this would take care of the problem but he had handled spas worse than mine before and been able to solve their issues. I have been a spa owner for over 30 years but this new spa has been a real challenge and obviously my chemical balancing wasn't preventing the growth in the spa. Two days later my water is crystal clear and my chemical levels are all completely within safety levels. It's refreshing to find someone in their field of expertise who knows what needs to be done and communicates it flawlessly then executes on the plan with stellar results! I was so impressed with his timeliness and service, I decided to hire him for weekly maintenance on my spa so I wouldn't have to worry about whether I was balancing the chemicals correctly anymore or not. I wouldn't hesitate to recommend Alumni Pool Service for any kind of pool or spa servicing based on my experience with them!

We've had a pool since 1980 and in all those years, no company has ever matched the level of…read moreservice, professionalism, and consistency that George and Alumni Pool Service deliver. George has been taking care of our pool since August 1, 2012, and from day one he has been reliable, knowledgeable, and incredibly detail-oriented. He doesn't just "service the pool"--he makes sure it is always clean, sparkling, and perfectly maintained year-round. He's proactive about spotting potential issues before they become problems, and he explains everything in a clear, honest way. What sets Alumni Pool Service apart is George's pride in his work. You can tell he genuinely cares about his customers and treats every pool as if it were his own. After having tried other services in the Bay Area over the years, I can confidently say Alumni Pool Service is the Best in the Bay Area! If you're looking for a pool service that is dependable, trustworthy, and delivers top-quality results every time with great value, look no further. Thank you, George, for over a decade of outstanding service!!!

We've had a great experience with Level Up Pool Service. They come out weekly and always leave the…read morepool looking clean and well taken care of. Everything feels consistent and reliable, which is hard to find. The team is also really easy to communicate with. Emma is quick to respond and always keeps us in the loop if anything comes up. It's been a smooth, low-stress experience overall, and we're really happy with the service.

We've had a really great experience with Level Up Pool Service. What I appreciate most is how…read morecommunicative and thorough they've been. We recently ran into an issue with our pool pump, and instead of just doing a quick fix, they've been actively troubleshooting it, keeping us updated, and making sure they actually find the root cause. Emma and the team have been super responsive and transparent throughout the process. They've already done multiple repairs and inspections, and even brought in a third-party leak detection company to make sure nothing gets missed. I also really appreciated that they haven't charged us for the repair work they've done while trying to resolve the issue. It's hard to find service companies that genuinely care and don't just rush through things. These guys clearly take pride in their work and customer service. Highly recommend!

Spa repair services have been the bane of my home owner existence for 15+ years...until I met Jeff…read more On speed, competency, and cost he's orders of magnitude better than anyone else I've worked with. He was able to diagnose the problem, find the parts and fix it in a couple of days. It used to take me weeks to get someone out to my house and then months to order parts. I'm never letting anyone else work on my hot tub again. Thank you Jeff!

When the person whom I purchased my hot tub from could not fix the leak, after three tries, they…read morerecommended Spa Technician. These guys were great and efficient and tracking down the leak and repairing it the first time. REAL PROS! I hope I have no more leaks, but that does happen. When it does, they will be my first and only call.

We had an amazing experience working design and build landscapes with Daniel ! From the very…read morebeginning, he truly listened to our ideas and vision, and brought it to life in ways we couldn't have imagined. His creativity, attention to detail, and professionalism were outstanding. Daniel designed a beautiful and functional outdoor space for us that includes everything we hoped for--natural landscaping, a stream and waterfall, seating areas, and so much more. What impressed us the most was his patience and flexibility--he was willing to make revisions until we were completely satisfied. If you're looking for someone with talent, integrity, and a great eye for design, I highly recommend daniel.

This review is to the entire team who worked on our project…read more We want to thank you all at Design and Build Landscape for such a great job helping us bring our backyard Patio vision to life. Design and Build Landscape workers with Daniel were great to work with and definitely the best team collaboration we have worked with in years. We look forward to working with you in the future for our next landscape project. Again, thank you all.

Leslie's pool and their incredible service engineer, Frank, did a fantastic job of estimating,…read moreobtaining necessary parts and completing the re-plumbing of my pool equipment efficiently and to perfection. Leslie's also estimated the work required and the parts for what I felt was a very reasonable cost. The end result was even better than I was hoping for. Frank did an impressive job reimagining the layout of the plumbing and compacted the design in the most efficient way. Frank also carefully listened to the few specific details I wanted and addressed and executed what I was thinking exactly. The whole project was completed in a day! The parts department in San Carlos maintained excellent communication throughout regarding the status of my required parts for the work and expediently arranged for the service once all the necessary parts were available. Trust me, it is difficult to find a reputable pool company with the level of integrity of Leslie's Pool. I had contacted several other companies that made excuses or just completely failed to show up or follow through. I am more than 100% satisfied with this experience and couldn't give higher marks to Frank and Leslie's Pool service.

I really appreciate Jessica. She was very helpful. Although my first visit she did not recommend…read moreall of the chemicals she was very helpful the second time I came in to help me make sure I get my spa balanced and correct. She doesn't over sell or push stuff you don't need.

Ryan at Pacific Coast Sauna & Spa was responsive, communicative and reliable. He worked with me…read moreconsistently from my initial call to installation, following through with arranging all details required to get our sauna installed and operating. He turnaround time was amazing, his and his crew's work both professional and conforming to the color scheme of our home, and the sauna is great.

Didn't purchase anything from them...yet…read more We own a 15' Master Spas Swim Spa. I came to Yelp looking for a company that maintains the hardware and services our area. I mis-read the company here and thought Pacific Coast Sauna and Spa did that. While I was writing down the number to call their office (the number list here is for the owner's cell), he called me back. I was incredibly impressed by the conversation. There was zero attempt to sell me something I didn't need AND he coached me for things to consider in the future...even telling me how to expertly do what they do. So, if you're looking for servicing of your water...these guys can help. If not, they will professionally give you an appropriate reference for what you may need that they don't do. That's customer service!!!

Valerie's swimming pool, was the best decision we could have made. My wife and I interviewed many…read morePool companies and ultimately decided to go with the small family business. This was the best choice for us because they took so much extra care in making sure we got what we wanted and were happy with the results. They explained all the details to us and went above and beyond searching through hundreds of boxes to find the right tiles for our pool. There was an issue when order came in and the new lot didn't exactly match the samples we had picked. I still can't believe they drove all over the bay to search boxes of tiles to find ones that matched the samples we liked. It has been six years now and the pool is still gorgeous and every so often I hear from the owner himself asking how everything is going. if you're looking for a personal touch and someone who will take extra care, I highly recommend Ismael and his family.

After getting a few different quotes to resurface our pool, we ended up going with Valeries. By far…read morethey were the most communicative pool construction company we reached out to. They ensured to make sure that we understood every step of the process and were happy with the work that was being done. For our place we had them replace our 20+ year old pool plaster with pebble, replace the tile, build a baja shelf over our existing steps and fix a few issues along the pool deck. They went above and beyond and we could not be happier with the end result and the price. If you need pool work done I highly recommend Ismael, Marco and their team.

Ron has been amazing in getting both our pool and spa back up and running do the massive neglect…read morefrom our previous provider. Ron's passion, expertise and candor helped us get back into enjoying the pool and spa quickly. He also pointed out opportunities the other provider did not thyink to pass along which will enhance our experience, prolong the equipment we have and so much more. Lifesaver!

We buy all of our pool supplies from this hole in the wall family business. I love it. The owner…read moreis a wealth of information and provides me with leads even if he doesn't have what I'm looking for. They don't take credit cards, so bring cash or checks. The store interior isn't slick or fancy at all like Leslie Pool, but I'm not so high brow myself, so this place works for me. I like that the same guy is always there and knows me; he helps me figure out whatever I need, and he loads up my car for me. They also have pool repair service, which we haven't needed to use yet. My husband has done all of our pool maintenance and upkeep so far. When we've needed repairs, we've brought parts in for replacement. This seems like an old-fashioned store and I hope it sticks around for a long time.

I used them in the past and I had an issue with the pump on my hot tub. So I gave them a call and…read moreset up an appointment. They confirmed the day before and then never showed up ? I called and left messages and text and they never responded. Terrible service

Daniel came over and found that my main board was fried and many parts of the tub were rusted out…read more It's 28 years old. He showed me which retrofit parts to buy (Balboa) on Amazon and came back promptly to repair the tub. He had to do quite a bit of mods and it took him the better part of six hours. Everything's back to working well. Great work. Thank you.