I've been coming here for months and the service is incredible! It's very clean and all the staff is lovely. They give out great complimentary drinks at the start of every session, and offer relaxing add ons like foot/ hand/ neck/ scalp massage (if someone is free for it of course). Of course this place is quality so it's not exactly cheap/ bargain but I don't mind paying at all for how nice it is. It's very dog friendly and my boyfriend usually comes and loves the vibes. It's all around a great vibe and atmosphere as well. I get gel builder manicure from Ivy, and she literally never misses. She has INCREDIBLE technique and never hurts me or weakens my nails, and they always come out perfect. read more

Serenity on Sunset - Nail Salons Near Me - West Hollywood, California

I visited Serenity Nails for the first time a few days ago for a gel manicure and paid cash. Within two days, multiple nails chipped, so I returned to have them fixed. The same technician redid them, but now only another two days later, three nails have completely fallen off and others are already chipping again at the tips. During both visits, I noticed my nails were not cured under the UV light for the proper amount of time, and the technician aggressively filed the tips even after I asked her not to. At this point, after two failed attempts in less than a week, I do not feel comfortable returning for a third repair. I would appreciate a refund and would like the manager to contact me directly regarding this experience. read more

Serenity on Sunset - Nail Salons Near Me - West Hollywood, California

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I've gotten several times in each time had a great experience a couple of times. The text were a little slower, but they always did good work but most importantly the owner is such a greeter if you walk in she'll get to know your name if you go back a second time, she'll know it again. I think they deserve a good review. The salon is kept really clean and that's something I pay attention to. They will always try to get you in even if they're busy. read more

Love this salon! Glam vibes, posh ambience, great views, friendly staff. They have parking too! Need I say more? read more

After 8 years as a loyal customer. I was treated disrespectfully and without apology. The salon has went downhill, along with their customer service. Although, Athina is amazing and rescued me from a bulky botched service, I can't justify returning to Serenity on Sunset. read more

Kinda disappointed this time as a regular. I called ahead for a 230 appointment. I arrived at 2:24. They seated me. Then for 20 minutes no one came and spoke to me. 4 people walked in after me and their services were started before mine. My service did not start until almost 2:50p. Because they started late, I had to cancel my manicure because I would have been late for my next appointment, which would not have occurred had we started on time. I am a regular customer here and very disappointed this time around. :( I wish they had just told me to come another time if they could not start on time or honored my appointment time. read more

The absolute worst owner. I would never go back simply because of him. Rude, disrespectful, and racist. Also their prices are ridiculous!! And for what? A manicure that I have to get fixed somewhere else? Never again. read more

I got a hard gel fill (builder gel) manicure with Anson. He did a fabulous job and I will definitely be coming back to Serenity on Sunset to see him again. Highly recommend! read more

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I want to love this place and make it my regular but the service really varies by the nail tech. The front desk lady is on top of it with walk-ins and appts. It's just a luck of the draw. read more

It really depends on who you get as your nail tech here -- I personally love Suzy and Athina. But I recently went to refresh my gel manicure without booking an appointment and the male tech completely ruined my strong nails by drilling off the old gel instead of soaking it off. Originally he asked if I had hard gel on (it was regular gel) because my nails were very rigid when he squeezed them from the sides. He then proceeded to drill all the way down to the surface instead of soaking and it made my nails so thin. This morning my index fingernail BENT which hasn't happened EVER with gel on my nails. I'm actually pretty upset because there is no way I'm going to be able to keep the length of my nails after this cycle. Additionally my polish job was very hastily done, leaving me with messy cuticle lines. My advice is to make an appointment with a tech you like and be very specific about your service. I'm really disappointed since I've been coming here for awhile and this is the first time I've ever felt like my nails are completely ruined. read more

Serenity on Sunset - Gel topcoat is overflowing leaving excess gel on the border of my pinky cuticle. - Nail Salons Near Me - West Hollywood, California

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Oooh. This Nail Salon place was extremely relaxing. I Yelped my way here because I was being a Local Tourist here from SGV. Any ways, I always tried to support a few various local biz out here in WeHo whenever I drive out to this area. Service: 10/10~Please make sure you call on the phone to ensure an available technician, or you may be waiting for awhile especially on any weekend day. When I walked in, I just knew that I needed a Gel Manicure service but wasn't sure what other extras I was adding until I met my technician, Gina. She and I had a fabulous time chatting because I Was their lucky charm too. As soon as I arrived, I started bringing Lots of blessings/good luck to the business, and both of us noticed that more customers showed up After I showed up. I'm extremely glad to bring blessings to 'Serenity on Sunset.' I'll be back again to experiment their Gel Pedicure next trip. This Salon is considerably higher-end. Expect to tip at the end of your service. Quality: 10/10~they utilize a packaged pouch of tools, and I got to keep the filer and buffer as souvenirs. Music~10/10~I just loved the super upscale Orchestral/Classical music they played on their Salon radio because that made the entire experience extremely relaxing. Vibe~10/10~Got lots of positive vibes when I walked into 'Serenity on Sunset,' and I thoroughly enjoyed myself here with Gina. They provide all clients with a drink of their choices from water, soda to wine, but they didn't offer wine during my visit. That was not a big deal, so I requested a bottle of water. If you are in the West Hollywood area, I suggest you visiting 'Serenity on Sunset,' if you are looking for a total relaxation Salon, because this Is the place to be. read more

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The atmosphere was a little crammed, the salon is small. The receptionist is amazing. She is so lovely. Unfortunately, my nails turned out so bad. None of them are the same length (especially my middle finger, she made it longer than the rest) I asked for short round almond. They gave me pointy almond and changed me extra for the shape i did not want. It looks like a mini stiletto She gave me the hitch hiker thumbs. i' m so embarrassed i will be wearing gloves until i get to file my nails at home. I called before my appointment to confirm the price- they told me 55 then at check out said it was 73$. That's fine but don't charge me for botched nail shapes read more

Serenity on Sunset - Nail Salons Near Me - West Hollywood, California

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As a longtime fan and client of Isle of Serenity on Santa Monica Blvd, I was eagerly awaiting this new nail spa from the fantastic owner of Isle of Serenity, Ashley, and my favorite nail guru, Mason. Calling Serenity on Sunset a nail salon doesn't do this gorgeous setting justice - it's a nail / waxing / facial SPA! From the moment you walk in the door, you feel relaxed and pampered. Every single member of the team was warm, kind, welcoming, and amazing at what they do. Each and every element of the space - even the lighting fixtures and floor - looks fancy yet inviting. Not one detail was overlooked here. The oversized cream colored massage chairs look like they belong in a Bentley they're so luxurious, and I LOVE the pearlescent glass pedicure bowls at the base of each massage chair! They were all sparkling clean with adjustable foot rests for different treatments during a pedicure. The manicure tables are stunning - custom made with comfy velvet chairs that just make you want to stay a while, and there are multiple private rooms for facials and waxing. Even the chairs in the waiting area look like something out of Restoration Hardware. I opted for a manicure / pedicure with my favorite duo, Mason and his mom Nancy. They are truly the best! Mason is incredibly talented, detailed, gentle, and so creative! It doesn't matter whether I'm doing the same pale pink manicure for the 10th time or asking for microscopic rhinestones on my nails, he can truly do it all. He puts his heart into everything and his love for his work is evident. Even when I'm in a rush, Mason puts me at ease and makes me feel calm, and still gets me in and out in under an hour. If you're indecisive on nail color like I am, you'll appreciate the wide selection of regular, gel, powder and more nail polish. So many options, and I love the high quality brands that are vegan and non-toxic. I also love that they carry extensive gel colors with matching plain polish for toes. It's so hard to find a good selection of matching gel and regular polish! Did I mention there's a parking lot with free parking?!!! Why go anywhere else? read more

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Super bummed out. Overall atmosphere was great but I came to relax last night and get a gel mani with builder and she tore up my hands. She about sawed my pinky skin off and you can tell from the second cuticle was way too hard on me. Quality overall of polish is nice but I don't think for the service I received the price was far. I won't be back. read more

Serenity on Sunset - Nail Salons Near Me - West Hollywood, California

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My wife and i went to Serenity for manicures. She requested the Dazzle Dry because it lasts for over a week if applied properly (which means waiting between coats). Last time they did not wait long enough between each coat's application and it only lasted three days. This is the second time this has happened to her at Serenity. They charge more for the Dazzle dry so they should be more patient and wait the required time between coats. read more

Serenity on Sunset - Three days after Dazzle Dry - Nail Salons Near Me - West Hollywood, California

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I have been coming here for over a year and visit every 3 to 4 weeks, but I will not be returning because of my experiences with Mason over time. He is consistently rude and tends to overcharge me. He doesn't listen to what I say and often talks over me. Myy nail broke and the polish was wearing off at the tips. I asked for a polish change, and he charged me $35, even though I had just paid $90 the week before to the date. Here's what happened: At first, Mason said the charge was because I wanted a new color. I explained that I was open to having the same color, but my nail technician recommended a new one due to what happen with the last. Then, he claimed I should have had my original nail technician do my nails. I mentioned that I had requested her when I called, and I had no idea they were assigning me to someone else. I also tried to show him my text messages with my regular technician about how disappointed I was in my service last week. He said I should have called to talk to management then. As I left, I said I wasn't coming back and he said okay your choice... I'm really disappointed with this entire experience and how I was treated, especially considering how much I've spent over time with there establishment. It seems unfair that they would overcharge customers and not take it out of the original technician's commission. read more

Serenity on Sunset - This is a text from a week ago to my typical nail tech - Nail Salons Near Me - West Hollywood, California

Stopped in for a last-minute pedicure with my partner, and they were able to take us both without any hassle, which we really appreciated. The space was very clean and had a nice atmosphere. They offered us water when we arrived, which was a nice touch. Customer service was okay--nothing outstanding, but not bad either. Overall, a solid experience for a first visit, and we'd consider coming back. read more

I've been getting my nails done with Sophia and she does an amazing job every time. She's careful, detail-oriented, and the results always look flawless. Definitely recommend and will keep coming back! read more

came back here on a last minute need to get my nails done before a trip. anson redeemed this nail spa for me! he was quick, effecient, and did an amazingly clean and polished job. like many reviews say, it truly depends on who you get here. if you're looking for a clean gel x set, book with anson!!! read more

Serenity on Sunset - medium almond gel x set from anson - Nail Salons Near Me - West Hollywood, California

Very relaxing atmosphere and the team of nail techs are quick and efficient. I definitely recommend and will return again.

pricey spot but I will say it was one of the best pedicures I've ever gotten. I had a reservation and showed up way earlier than I should of so I came by here. They helped me right away and sat me down! I liked that they asked if I wanted anything to drink. I just got a water but I saw other people with wine which I loved. Kimmi took her time & was so patient with me cause I'm insanely ticklish lol. the entire pedicure wasn't rushed, so relaxing & the paint was perfect. will def come back here when I'm in the area and ask for Kimmi specifically! read more

This was my first time at Serenity (read the reviews on Yelp) and they did not disappoint. It was quite busy but the staff was very friendly. I did not wait long. Gina & Gloria were very personable & gave me a great acrylic fill (Gina) and wonderful pedicure & 30 min reflexology massage (Gloria). Very clean and I definitely will return. The foot service I chose was pretty pricey but well worth it! read more

Serenity on Sunset - Gina did a great job on my acrylic fill & gel manicure - Nail Salons Near Me - West Hollywood, California

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As someone who loves to have a good pampering day, and making sure my appearance is up to par. I'm beyond excited to share with you all, that Serenity on Sunset has officially opened! And has been a true blessing, the salon speaks for its self, from the waiting area, nail stations, pedicures stations, overall vibes and location this salon is top tier! Customer service is AMAZING! All are so friendly, welcoming, and definitely are here to take care of your needs, and make sure you are always taken care of and treated with respect and kindness. I have been lucky to have found Mason, he is the best at his craft! He is so friendly, and very welcoming. He's done my manicure and pedicure and I must say. His work has been the best I've had here in the West Hollywood/Beverly Hills area. So clean, crisp, and very well detailed. Definitely check them out when you're in the neighborhood, you won't be disappointed! Did I mention there's PARKING! And yes, it's free parking which is the best at the Sunset Plaza! Thank you Mason! Leonard. read more

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I love it here, once I moved to WeHo I had to change nail spots and I was nervous but honestly the pedicures and gel manis / dip GelX have all been amazing. They did my wedding nails most recently and I was obsessed, they lasted for a month! read more

Serenity on Sunset - GelX nails - Nail Salons Near Me - West Hollywood, California

I am very picky when it comes to where I go and who I work with for my nails. Serenity salon's clean, warm inviting atmosphere, and adds to the overall 5 stars experience. If you're looking for a skilled and personable professional for a top-notch manicure and pedicure, Vanessa is the absolute best. I always make sure to make an appointment to go so I don't end up with anyone else by Vanessa. Vanessa was highly rated by a friend. After working with Vanessa, I never want anyone else but ONLY Vanessa to work on my nails. Vanessa's manicure and pedicure treatments are truly exceptional! Vanessa takes her time. She has meticulous attention to details, nail shaping and polish application. She is also delightful to hang out with. I always have a good time chatting with her. She is a good listener and easy to talk to. The pedicure was also impressive. The foot soak is always relaxing and she is an expert with callus removal. I highly recommend everyone to Vanessa. read more

so over priced and the guy at the front desk is so rude. i would not recommend to anyone. vibes are off

My favorite nail salon in all of LA! Efficient great value kind staff beautiful setting relaxing high quality massage chairs! I look forward to my appointment here every time & recommend it to anybody. read more

Overall a great shop been coming for about a year now and they are my go to people. If you get Sophie be prepared to wait. She is never on time. read more

I love this place so much Very clean and nice and modern all stuff here is super friendly I recommend Nancy she's do my nails such a wonderful job. Of course I will come back here read more

Serenity on Sunset - Nail Salons Near Me - West Hollywood, California

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Amazing! I am from New York, in LA for business and I just had the absolute best manicure and pedicure!! Sandy and Nancy were incredible!!!

Loved my mani w Gel X & pedi ; ) It was wonderful and they accommodated me right away as a walk in too !! read more

Amazing Staff snd service. Unfortunately my manicure started chipping the next day. Products used aren't great quality.

I really wanted to like this place. The space is really nice and relaxing, and the employees are all very sweet. That being said, I have given it three tries and this last time will be it for me. I paid $70 for the worst dip manicure i've ever had. Within 24 hours they started chipping (my dip usually lasts 4+ weeks). Not only that, my cuticles look AWFUL. They are ripped up, red and swollen and badly cut. They also left so much color on the edges of my skin, it looks so sloppy. I am embarrassed to walk around with these nails. The price also says dip is $60, but they charge $5 for removal and they charged me an additional $5 to shape my natural nail. I have never had a nail salon charge me to shape my natural nail, that's always included in the price of the manicure (note- I didn't do some kind of crazy difficult shape either). I would give this place 1 star instead of 2, but Athena did a really great job on my pedicure (if you go, book with Athena). read more

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Gel x full set with Anson. He is phenomenal. Vibe is calm and clean. It was pretty busy when I went but I still was fully taken care of. 100% recommend read more

Serenity on Sunset - Gel X full set . Done by Anson - Nail Salons Near Me - West Hollywood, California

I've tried several nail salons in the West Hollywood area and this has been my favorite. They do amazing work - Athena gave me the best gel manicure I've had in years! The pedicures are truly spa-like and so relaxing. They have always been able to get me in when I need to, even last minute. I highly highly recommend!! read more

Serenity on Sunset - Gel manicure with builder gel - Nail Salons Near Me - West Hollywood, California

I made an appointment for 12pm. I arrived at 11:45am and they asked I wait until 12pm. I wasn't taken by 12:15p and I asked what the issue was. They said they were very behind and it was going to be another 45 minutes. I left. They were not apologetic at all. I also saw her push another customer to usher them to their seat. read more

Very disappointed... Leaving with a cut on my finger from guy moving so fast with cuticle nippers. Was bleeding a lot and not even an apology. Tried to blame it on me for having a hang nail. Sorry, no! So rushed & not busy. Worst mani/pedi. Go elsewhere! read more

Quality pedicures. Thorough callus remover. Nice massages. Free parking in the back. Relaxed vibe. Better to make an appt or go early because it gets crowded no matter which day you go. Nice staff. Only issue is that the regular manicures do not last. Probably better off with gel or some kind of builder, gel x, or acrylic. read more

This review is specifically about Athena, the nail tech who did my nails. I've had a generally good experience previously at the salon otherwise. I went in today to have my Gel X (Apres) set removed. Anyone who gets Gel X often knows that 1. You use an E-file to remove the top coat and polish 2. You trim the tips with a clipper 3. You wrap nails with acetone and 4. You SCRAPE the remainder of the gel off, usually with a cuticle pusher. Athena was clearly in a rush because she sat down, quickly e-filed the polish/extensions, and instead of wrapping each individual nail she had me put BOTH hands into a tiny bowl with acetone. The worst part though is that instead of then SCRAPING the remainder of the gel off, she kept e-filing the gel which only files it down, it doesn't remove it from the nail bed. I told her TWICE that she should scrape it off with a tool rather than continuing to just file down the gooey gel, but she ignored my comments and continued. I left the salon still with a hard coat of filed down gel on my nails. So disappointed that she was not only rushing (for seemingly no reason), but that she ignored my guidance and that she hasn't been trained to PROPERLY remove Gel X. People who get Gel X often know the difference and you can clearly see the light colored layer of gel still on my nail bed in the picture. So disappointing. read more

Serenity on Sunset - Remaining hard gel on nail bed - Nail Salons Near Me - West Hollywood, California

Mason is truly a nail GENIUS! No one does it like him. The speed, the attention to detail, the level of perfection he ensures every single time. This is the best gel manicure I've ever received. I will follow Mason off the ends of this earth. 100000/10 recommend. read more

Serenity on Sunset - Hybrid gel manicure - Nail Salons Near Me - West Hollywood, California