This is likely the weirdest and amongst the worst experiences that I have ever had with a company.
The owner, Tim Weatherford took a deposit from me to do a Konnected.io alarm board configuration, and then he disappeared, not responding to emails, voicemails or text messages. Then, I get a message that his mom died. I felt terrible for him and told him take the time he needed. I then followed-up about 3 weeks later to check-in; no response. I tried again and again. He then texts me around 1:30AM on night saying he is back and will get working on this. Then, he disappears again. I try by phone, text and email and also via Konnected.io's CEO Nate Clark to reach him, but no luck. I finally text and ask for a my deposit to be refunded. Tim then sends me a text message at 4:23AM, saying he cancelled plans to be able to work on my project this week (after not having spoken to me in weeks). I give him a 37th chance and said Ok. He then peaced-out and hasn't responded since. I told him to forget it and just to refund my deposit. No money back yet. I'm going to do a charge back and also file in small claims court. This guy is a total flake and it needs to be publicized what he's doing. Here are the text messages along. How crazy is this?! read more