Went to SereniTea on a whim after wanting to try a bubble tea. The place itself is nice, quiet and cozy where you can chill and relax while grabbing a drink, which are made surprisingly quick.
The staff is always very nice and kind, though two trips really stand out, both done by the same staff member.
I unfortunately didn't get her name, but the first occurrence was my first time stopping in there and having no idea what I should try. After pretty much saying just that, she asked a little bit of my taste and then gave a recommendation for Tiger Tea that I enjoyed very much.
The second occurrence was on my most recent trip there. I have ordered a different drink there pretty much every time I have popped in, but this time I wanted that bubble tea again. Only, I mistakenly ordered the wrong drink, a Dragon Fruit Lemonade which is also amazing by the way. I realized it quickly, but her drink making skills were quicker. I still wanted the Tiger Tea and fully planned on taking and paying for both. As I was reaching to pay for the second, without even a second thought she handed me both and said 'you're all good.'
I didn't expect it and I definitely won't expect it to happen in the future, but these are the acts of service that create returning customers. I am already looking forward to the next drink I get from there. read more