Had my first in-home prenatal massage with Kaelyn and couldn't be happier with my experience. Kaelyn was very kind and created a relaxing environment in my home (amongst the chaos of my embarrassing nesting mess ). Now that I've experienced it, the ability to have an in-home option for a massage, especially being 35 weeks pregnant, is invaluable to me! Kaelyn was very caring and hit a lot of spots for me that I didn't even realize was giving me discomfort. Couldn't thank her more for that! I'm so glad I opted to buy a series of massages to get me through the homestretch of this pregnancy and I already intend to purchase more as well as book some for my husband. Highly recommend and can't wait for my next massage! read more

I scheduled for a postpartum massage. It was a great experience! I loved it! She was always checking on me to see how I was feeling during the massage. I loved it and will be definitely booking more appointments in the future! read more

My husband booked me an in home prenatal massage for Valentine's Day and it was amazing!! I didn't realize how much I needed it. Highly recommend booking with Kaelyn. read more

I had a Labor Induction Massage session with Kaelyn at exactly 40 weeks. The set up in the room was super calming and welcoming. Kaelyn had everything set up to accommodate my bump and ensured that we were comfortable. The massage was like a standard Swedish massage with the addition of focusing on a few acupressure points to stimulate labor. The pressure was great, the music was relaxing, and the whole vibe was exactly what I needed. Afterwards, I was provided with water and tips on things I could do at home to extend the effects of the session. I didn't go into labor and I'm actually getting induced at 41w2d, but I'd still highly recommend Serene Relaxation's services to an expecting birthing person read more

Serene Relaxation - Massage Therapy Near Me - Carmichael , California

In response to the prior review where they claimed to offer the "full amount of the service". I was asked if I could wait for a late therapist. Unfortunately I could not because of child care and said I would have to reschedule. I was immediately told to look at last minute cancellation policies. They could have said "no problem, sorry it didn't work out- we will reschedule you." But they didn't, they told me their "policy" meant this was a last minute cancel on my end. Now they're trying to say they offered me the full amount of my service- This never happened. No refund offered. No reschedule offered. Incredibly rude and not accommodating. The therapist never even called to discuss with me directly about another day/time that might work. Just had someone else texting indicating that I should check out their policies. Weather happens, traffic happens but when that happens, you apologize and reschedule the client who is waiting on you if they can't wait- you don't tell them to look at the cancellation policy if they can't wait for you. They continue to say, "there's nothing we can do based on the policy". You can, you can refund the service, can and reschedule for another day at no additional cost the client. There are so many things you can do when you have to cancel on someone last minute for something out of your control. read more

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I just love Kaelyn! Her calm energy matched with endless experience was everything I needed for my first pregnancy! Despite the limitations that COVID brought when it came to hospital guests, she was an amazing doula. She was always there for me to answer questions and offer both professional and momma tips and tricks that went a long way for anxious new parents! Did I mention her magic hands?! Prenatal massages were blissful! Finally, she was the only person outside of family I would have dreamt of leaving our newborn when we needed nanny services! She took care of him and our home like it was her own. I could not recommend any and all of her services more! read more

The massage was relaxing and felt good in the days that followed. She really focused on my tight areas. Reason for the rating is mostly because the facilities were a disappointment for the price I paid. I wasn't very comfortable lying on dark sheets that were musky feeling. And there was a fuzzy blanket that just seemed old and dirty. Lastly, I had to wait in the hallway. My massage started 10 minutes late. read more

This place is amazing. Easy to find and plenty of off street pro care parking. I arrived 15 minutes prior to my appointment was greeted by my massage therapist. I filled out client paperwork, and began my massage at my appointment time. My massage therapist asked which pressure I preferred (gentle, medium, deep) and inquired about my problem areas (ex: neck, back, legs, hips, etc). The pressure was on point and I felt her massage out spots of tension and pressure points. My only gripe is that I wish I had a longer session. I will return and recommend that you do as well! read more

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I had the postpartum massage a couple months after giving birth and it was amazing. It was nice to have areas that were aching massaged. The location was small but perfect for relaxation. read more

Finally leaving a review. I'll start by saying I hate leaving bad reviews for small businesses, but I really did not enjoy my massage. I received my prenatal massage back in September about a month before I was due. I was very excited to treat myself and received a recommendation to this place and decided to try it out. I arrived 15 early as suggested and the therapist arrived very late. The office was locked and I was too pregnant to stand for long so I had to sit on the dirty stairs and wait for her to arrive. The massage itself was painful and not relaxing. I asked her twice to please apply less pressure and she still applied a LOT of pressure. I have had massages before and they did not hurt like this. They have you fill out a questionnaire before your visit but she does not look at the questionnaire or work on problem spots so that was a waste of time. Overall not a good experience. read more

I went for my first prenatal massage and had the BEST massage I've ever had. Kaelyn was so careful and thorough. I cannot wait to schedule another appointment. I will DEFINITELY be coming back. I feel so relaxed and less tense across my back and legs. read more

I had an appointment scheduled for two months in advance for today. I had to call their number to confirm the appointment. Then after confirming they sent a cancellation via email. When I called they eventually emailed back saying "that was a mistake" so the appointment was on. When I arrived 15 minutes early the building was locked. I was not provided with a code. Then after waiting 25 minutes I received a text that she would be there at "56" which meant 5:56 and could I wait in my car as there is no where to sit outside the office."Traffic was extremely heavy". Traffic is always heavy especially on a Friday evening and should be factored into a prompt arrival time. I will NEVER return to them again and highly recommend that you stay away. This is extremely unprofessional and no way to run a business. read more

Kaelyn was fantastic! I'm nearly 9 months pregnant, I was in misery with aches in my ribs and my back. She was able to make everything better and I will likely be back weekly until this baby comes. Kaelyn is a gem and I'm so happy to have found her. read more

This little Mamma-to-be didn't even make it 10 minutes into the service before I knew I was coming back as soon as possible. You don't even need to read this review. Just go. Go now. Go RIGHT now. Well... maybe schedule your appointment first, but then GO. Alrighty, since you chose to continue, I urge you to settle in, grab a glass of wine, or maybe a calming tea, and enjoy the following tale of complete and utter relaxation and satisfaction... Situated a hop, skip, and a jump down the street from the best ramen in the greater Sacramento area-- Ramen House Ryujin, which you better believe I indulged in prior to my 3:00 PM appointment with Kaelyn-- this little apartment-style massage studio is adorable, intimate, and welcoming. Be sure to enter from the side of the building. Suite 4 is up the stairs. I arrived about half an hour early. Mostly because I could hardly wait for my massage, but also so I could fill out the paperwork for new clients. Expect about 4 pages (one sided) to complete before your service. Kaelyn was very welcoming and sweet as can be! She sat with me for a bit to welcome me, and then went to finish up with a previous client while I completed my paperwork. The waiting room area is comfortable with two couches and a plethora of pillows-- which us preggo chickies love. The massage room is spacious, dark with calming lighting in the corner and illuminating through the curtains at the window. The room was the perfect temperature. Kaeyln had me begin by sitting in a comfortable chair while she massaged my feet as thy were soaking in hot water and oils. (This is that point I mentioned above, where I already knew I was in love, and would absolutely be returning.) After my foot soak and massage, Kaelyn explained the pillow arrangement on the massage bed/table, and had me undress to my comfort level while she waited outside. The table was very comfortable! As if I wasn't already completely sold, Kaelyn's skill and technique sealed the deal for realsies-- oh yeah, for realsies people. She clearly understands the pregnant woman's body. There was not a single point where I felt awkward. The pressure was perfect, and her movement were gentle and fluid. Kaelyn is a tried and true masseuse. One of the best I've ever had the pleasure of experiencing. My appointment was at 3. It's only 4:40, and I've already recommended her to three people. **Note! She has an adorable therapy dog. He is very well behaved, and I loved having him around during my service. Some people have a fear of dogs, so if you're one of those people, definitely leave a note in the notes section when you're scheduling your appointment. read more

Serene Relaxation - Entry way. 2nd floor. Side of the building. - Massage Therapy Near Me - Carmichael , California

I received overnight care for my infant and was disappointed with the lack of good judgement by the doula. She left all the overhead lights on throughout the night so of course the baby didn't get much rest (would anyone?). She also massively overfed him. He was 3 months old and didn't need to eat overnight, but she gave him three bottles of formula at large quantities. That made me think that she addressed any fuss with food, and I don't think that displays creative problem solving about different ways to address a baby's needs. The next time I woke to find her fast asleep with the baby on a couch. She was so deeply asleep I could not rouse her without raising my voice and shaking her. She should not have been sleeping on the job and the baby should not have been on a couch without proper supervision. I was also disturbed that, if she was that asleep, she might not have awoken if the baby needed something. The doula was friendly and I was happy to get some rest, but would strongly advise against hiring this person. read more

Went in for a lymphatic drainage massage. I came in stiff, swollen, and could barely move. Kaelyn has angelic hands! I walked out like a professional dancer on soul train. I highly recommend her service! Ok read more

I got a 75 minute prenatal massage from Kaelyn at 38.5 weeks pregnant. Laying on her table with all the pillows was the first time I had been comfortable in weeks, and that was before the massage even started. The massage itself was absolute heaven. By the end, I was so relaxed that I felt like I was floating. Kaelyn's office had a great relaxing atmosphere and she gives off a confident and compassionate vibe. She clearly loves what she does, which is make mamas happy. I've already booked my next massage with her for me and my newborn daughter, and I can't wait! read more

I saw Kaelyn for a prenatal massage and she was AMAZING! I was having back pain and she rubbed every knot out and while making my whole body relax! I felt so comfortable and well taken care of and i felt she knew exactly how to alleviate all my soreness, aches and pains. I cannot recommend her enough! I will definitely be back!! read more

I have been going here since 2017. Kaelyn is amazing! Her hands are magical. She is very friendly and caring, I've gone to a few massage therapists and they were awful. Kaelyn makes me feel very comfortable. I'm so glad I found serene relaxation. When I was pregnant this place helped me so much with my sciatica and body pain. I'm not pregnant anymore and the regular massages are AMAZING! I get a 90 minute massage which is worth every penny. I highly recommend this place. I can't wait to go back! read more

Kaelyn was my doula for the recent birth of my daughter and I am so grateful we not only hired a doula but that we chose Kaelyn in particular. After interviewing a few doulas in the Sacramento area, I clicked with Kaelyn and something about her personality and style felt calm, informed, and trusting - all things I hoped for in my birth. This was my first birth and I truly think Kaelyn made a difference in my birth being aligned with my wishes. She helped us think through our birth plan ahead of time and provided us with techniques to manage the early stages of labor at home. When I started to go into labor, Kaelyn came over in the early hours of the morning and helped me relax and manage my contractions. She helped my husband and I advocate for things like having my husband catch our daughter and she always helped me understand what was going on during delivery. She took some amazing photos as well that I will cherish forever, and I also had a postpartum massage from Kaelyn and it was the best massage ever. After working with Kaelyn, I felt like I not only had a doula, but a friend helping me navigate my entrance into motherhood. Thank you so much, Kaelyn! read more

Let me preface this by saying this is not a review about the massage, but rather about scheduling. I prepaid for a massage that was canceled by the therapist the evening before so I got a "credit". I rescheduled and ended up having to cancel ($30 fee because less than 24 hour notice). The therapist had limited availability and I couldn't reschedule prior to my appointment time so everything I already paid (massage, tip & $30 fee) was forfeited. Just be aware of the policy before booking. read more

Great experience with Kaelyn. Recommend for services. Calming experience, knowledgeable and nurturing.

Wow, I cannot recommend Serene Relaxation enough. Simply the best massage I've had. This has been my go-to spa for years. Deep tissue massage is so relaxing and restorative. I also visited frequently during my pregnancy a few years ago and Kaelyn's pre-natal massages were so helpful in managing and soothing my back pain. read more

Being pregnant in summer is not very comfortable so getting a prenatal massage was a great way to relax! My masseuse was responsive to my needs and checked in on my comfort level which I very much appreciated. Will definitely be back! read more

Highly recommend the maternity massage here!!! Have been twice already and seen Kaelyn as my masseuse. She is awesome. I have low back pain and she gets rid of it every time. Awesome place, definitely recommend! read more

Great experience start to finish. Kaelyn was so warm, kind and she made me instantly comfortable. Getting a massage while 27 weeks pregnant is tricky and this was one of the best massage I've ever had. She is so intuitive and good! So appreciative of Serene Relaxation. read more

If I could give more stars, I would! I am a first time expecting mama at 37 weeks, and EVERYTHING hurts. Kaelyn was magical. She is so calm and peaceful, I immediately felt at ease. She made sure I was in a comfortable position throughout the massage ("comfortable" is not a word that often makes it into my vocabulary these days) and spent the exact amount of time needed on each body part. As an added bonus, I have been 24 hours free of cankles and sausage toes... I don't know what she did to make my lower extremity edema disappear, but I am so grateful. I would recommend her to anyone, not just expecting mamas. I cannot wait to see her again! read more

Changing this to 5 stars! I lost 6 lbs after my first visit. Most important part of my visit was the convenience. I called and was able to get an appointment the next day. I went to Serene Relaxation for a lymphatic drainage massage and Kaelyn was very gentle around my swollen areas. While the gentleness was much appreciated I should have asked for a bit more pressure around my problem areas. I've noticed an immediate decrease where I was swollen. Kaelyn gave a few recommendations for at home care which was much appreciated. Thank you! read more

Great place to get a massage. They work with you to help improve your health. Give them a visit. Great service.

Just got RIPPED OFF by this place. Showed up to my appointment to a locked door. I called. I was told my appointment was at 10am, when it was at 11am, and I have the email from them to prove it. She informed me there was no way they could take me today in spite of having 5-6 openings when I made the appointment just 2 days prior. I was then told I could reschedule and pay a $30 fee. Likely another place that OFFERS Groupons yet treats potential customers who have a Groupon with tremendous disdain. Don't offer the discount if you really don't want the customers, and please be more courteous when phoned. read more

I scheduled an appointment weeks in advance using their very convenient online scheduling system off their official website. The dates were quite limited, but I was able to find one that accommodated my busy schedule. Unfortunately, I got a call from them close to the date of telling me that my massage therapist would be unavailable and that I'd have to reschedule. After going back and forth for a long while due to both of our limited availability, I managed to reschedule for a different day. Annoying, but life happens. My 60-minute custom massage was scheduled with massage therapist, Kaelyn Crenshaw. The email confirmation stated to arrive 5 minutes before schedule due to there being paperwork to fill out for new clients. Their email also stated that they have reserved ADDITIONAL time to take care of paperwork and settling into the table. HOWEVER...Here's what made the experience a little bit unpleasant for me. I arrived 3 minutes early. The paperwork were quite lengthy as I am one to actually read things before signing. There was also a process of soaking and rinsing off your feet prior to settling into the massage table. Yet, I left there exactly one hour after arrival time. This tells me that my massage must've lasted only 45 minutes, if that. It was definitely short of what I paid for. You would think that they would want to offer something more for rescheduling me in the first place, not cheat me on the time. On the bright side, Kaelyn did get quite a few of my knots out (and there were many). She is very good at communicating a minimal but effective amount. The pressure was great for me and she pressed on all the right spots. There was no doubt that she knew what she was doing. This place is very small, but it's definitely comfortable. The ambiance of it may not be what you expect a typical spa to be with dim rooms with perhaps some candles. It gave me more of a therapist's (the talking kind, not massage lol) office vibe because it's very well lit with a big window (with blinds) that face the main street. I like that their massage tables are massive compared to many others I've experienced. Overall, if you have an opportunity at purchasing the massage at a discounted rate, it's worth a try. I will not likely be returning because I don't want to have to explain to someone about honoring the full time scheduled, even if I am a fan of the massage itself. read more

I cannot say enough about how great I'm feeling after my massage. I'm 33 weeks pregnant and really starting to feel the aches and pains of pregnancy. I decided to see if a prenatal massage could help out with this and I am so glad I did! I have not felt this loose, light, weightless and pain free since way before pregnancy. She used the perfect amount of pressure and her energy was just so calming. I've had several massages before and this by far has been the best experience. read more

Kaelyn is heaven sent. She takes time to understand your pain point or any issues you have before starting the session. The session starts with a foot massage which is amazing especially after a long week. I went in with neck pain and a day after my appointment the pain was all gone. Kaelyn has given me lots of pointers to help me be conscious of my posture throughout the day. I plan to keep seeing her on a regular schedule as I can see my posture getting better. read more

Ever since getting pregnant with my first baby, it has been quite a journey. I have aches and pains that I didn't know I could have! Anywho, I was researching about massages and Pre-Natal Massages popped up! Did my research and came upon Kaelyn. After reading her reviews on yelp, I was convinced! I booked my massage for the beginning of August 2017. I was uber excited for a much needed massage! Got to the location, and just like other reviewers have stated, it is located in a residential neighborhood. Not going to lie, I was a little skeptical, but really.... it's not skeptical at all! Once you enter the home, she led me to a waiting room. Once she was prepped and ready, she then led me to the massage room. Cute little room that was very relaxing. If needed, there's water and tea for you if you'd like. I got a foot massage first. After my foot massage, Kaelyn told me to go ahead and undress to my comfort and had me lay on her massage bed. She came in about 5 minutes later and my massage started. I swear, I felt like I just laid down and my hour was up! I was so sad when I had to leave, but ever so grateful for her help! If you are ever in need of a pre-natal massage, you have to check Kaelyn out! She also does post-pregnancy massages and massages while you're in labor. Very cool! read more

Booked a prenatal massage last year based on reviews. I wish I had picked someplace else. First it's just an apartment used as a work space. There was a bed sheet of sorts covering the kitchen but you could see a stack full of dirty dishes. Gross. There were stairs to climb. Was tough to do at 9 months pregnant. I arrived a little before the start time. She had me fill out pages of papers. I put what I wanted and didn't want done on them. She did not even look at it because if she had I would've had a better massage. Then left me waiting. I had to call out for her as it took so long for her to come back. She didn't ask if I liked the pressure until halfway through. I told her I wanted more. I like really hard pressure. No change. None. After it was done and I was paying she have some sad excuse about my body just wouldn't let her go harder. Uh huh. After I left I realized I didn't even get my full time that I paid for. Bottom line, don't go. I only gave two stars instead of one because it wasn't a terrible massage but it was nothing what I wanted. read more

Negative stars should be an option on Yelp. I made an appointment one month ago, requested the day off from work, coworkers rearranged their days so I could be off. The morning of my massage day I get a text message saying they cannot accommodate me today, the therapist is sick. I asked if anyone else could see me ANY other time today. Nope. I picked this business because they have more than one therapist and seemed like it would be a good spot. Bring someone else in to perform services promised 30 days ago! They did offer the following Sunday but what if they are, "sick" again or some other reason they may give me to cancel AGAIN? I'm busy then and I'm not rearranging my day because they have bad service. It would have been an anger buffer if they at least offered an upgrade for free due to this inconvenience. They did not. -Unreliable service is my experience with this business and this is as far as MY business goes with them. read more

I booked my appointment for a 90 minutes massage over two months ago. I have extreme back pain and was looking forward to this, even preparing the day before by upping my water consumption. My husband drove me to my 9:30 appointment and I arrived at 9:15 as the email says to fill out the appropriate paperwork. Nobody was there. I waited until 5 minutes before my appointment before calling and leaving a voicemail. While I waited, I scrolled through yelp only to see another review where the therapist did not show up. I also realized by the other reviews that there is only one therapist who works there. Moments later, now 15 min after my appointment was supposed to start, I received a text message (attached). It's from the main phone number listed for the business and she is acting as if it's a receptionist or automated system informing me that my appointment would be cancelled. The problem with that is most automated systems would use punctuation. I was immediately annoyed at the tone of the text. She was sorry to inform me but she wasn't sorry about not showing up to our appointment? It gets better....she continued to text me as if she was texting on behalf of someone else, she kept using the word "we". She offered to book me in with someone later in the day which I'm sure would end up being her. The text exchange continued long enough for me to realize that I did not want to take my business there, even if that meant missing out on the Groupon I had purchased. She didn't apologize, she wasn't being friendly, she didn't offer me anything for completely screwing up my morning and for my disappointment. If you're a business owner and you make a mistake like this, you go above and beyond to make it right, she did nothing of the sort. She even had the audacity to tell me that if I booked another appointment for the next week, she would need 24 hours notice for cancellation. I responded with "Oh sure, like you let me know 24 hours beforehand?" She ended up admitting that it wasn't car issue, that in fact she had made a mistake and that "mistakes happen" which I totally understand but when mistakes do happen and you're a business owner, you handle them a littttttle differently. I posted our exchange on instagram to warn people not to go there and I was surprised with the amount of people who DM'd me and said they had been there and she was either later or they were disappointed with the service they received. This whole situation is laughable and my warning to you is to stay far away before your time and money is wasted on lackluster service. read more

Serene Relaxation - Massage Therapy Near Me - Carmichael , California

I went here for a post op BBL drainage massage. She was very kind but I didn't not get what I was looking for. I expected my fluid build up to be moved to my lymph nodes but my stomach was never touched. I've had 9 massages in Miami following surgery and this was nothing like it. This is not a place for post op surgery just relaxation. read more

I am blown away by how amazing Kaelyn was. I asked her for a sports massage and I got probably the best massage I've ever had. She got a lot of knots and tension out. Amazing experience and i will be back! Thank you so much! read more

Kaelyn is amazing and works wonders. She is extremely welcoming and knows what she's doing. I came at least 4 times during my pregnancy. The massage was extremely relaxing. Kaelyn's pressure is just right and knows all the places that need to be worked on even when I didn't realize it at first. I had sciatica during my pregnancy, and I swore she healed me! After a session with kaelyn, my Sciatica pain seemed to go away. Her prices are reasonable too! If you're pregnant and in pain or just need to relax, this is the place to go! read more