When I had a broken line from my house to the septic field, Five Star came out and provided prompt…read moreand excellent service. Importantly, communications with the office were quite good. Although the job was more complicated that it initially appeared (required work on two consecutive days), the guys they sent to fix it were highly skilled and hard working. I would recommend Five Star, without hesitation, to anyone needing work on their septic system.

Five star always responsive when I call. The guys they send very professional and timely. Have used…read morethem for 8 years and 100 percent satisfied

I contacted multiple companies, but Pickles was the only business to answer the phone…read more Very friendly and prompt service. Professional and courteous too! Extremely reliable and did a very thorough job. I've used other providers and the service simply did not compare. Would definitely recommended Pickles to anyone looking for septic service in Frederick County and beyond!

We used Pickles Services for a septic system replacement, including excavation, installation of a…read morenew HOOT tank, demo of the old system, re-routing of the plumbing, and re-grading the yard. We could not be happier with the work of Mike and his team. Mike was courteous, responsive, incredibly meticulous in his work, and was a pleasure to work with. We would absolutely recommend Pickles Services.

When my septic alarm suddenly went off, I had no clue what to do. I've never dealt with a septic…read moresystem before, and honestly--I panicked. I called Dynamic Septic Solutions, and to my relief, he picked up right away and was at my house within 30 minutes. That alone deserves five stars. He quickly diagnosed the issue, removed a pipe, and pulled out a small piece of fabric that had caused the problem--like a septic detective. He took the time to explain everything clearly, even when I asked questions that probably made no sense. He stayed patient and professional the entire time, which I really appreciated. I've been dealing with other issues in my septic system, and after a bad experience with McKim, I wasn't sure who to turn to. But because of the great experience I had with Dynamic Septic Solutions, I asked him to handle the rest of the system issues as well. He's honest, reliable, and knows exactly what he's doing. My only concern? He's so good that I hope he's not too booked the next time I need help!

Daniel came out promptly, fixed our problem promptly, and answered all of our questions patiently…read moreand professionally. He's trustworthy and reliable, and we will definitely call him for any future issue we have with our system. I highly recommend him.

I couldn't respond to Mikes response below, but here are the facts…read more They came and took the first sample and it failed. They took a second sample FROM THE SAME LOCATION and it passed? Explain that? We had a new company come in and take another sample from the proper space, an inside bathroom, and it passed. Interesting, isn't it?

I called today to arrange service on our filter and field. Mike was pleasant, patient (when my…read moredogs barked at the UPS delivery), and most efficient. It is nice to work with a company that appreciates our business.

We had Dylan from DTS Septic come to our home today to make repairs on some piping in our septic…read moresystem. Dylan arrived on time and made all repairs within 20 minutes. Top Notch Service. Highly Recommend DTS Septic Services. Plan on using them in the future.

Prompt, knowledgeable, affordable pricing, and efficient. They know their sh*t (pun intended)…read more Found out that two previous septic services had been ripping me off by pumping the wrong tank!! I highly recommend these folks.

Charged me for emptying the septic and didn't empty it. It was full again a week later…read more This used to be a very good and reputable company and it appears that sometime in 2020 or 2021, they sold the company to people that are just looking to ride on the good reputation of the original owners.

Very unprofessional. We called for one service and they sent an invoice for that amount I paid half…read morebecause that's what they insisted and that they needed the rest 24 hours after the job was "completed". They started digging up broke our distribution box claimed they started fixing "what was broken", HOW can a distribution box be broken?? ITS CONCRETE/CEMENT. AND NOW they are charging triple what I asked for from the beginning. Employees are so so unprofessional. The supervisor instead of acting like I AM THE CUSTOMER started arguing with me and would not let me speak. DO NOT RECOMMEND.

I would definitely recommend Powell's, especially tbe…read moretechnicians, Kyle and . I called to have some routine maintenance done on my hot water heater and septic . The communication and scheduling were excellent, they arrived exactly when they said they would, and even called me an hour in advance to let me know they were on their way. Kyle and Thomas were very professional, knowledgeable, and took the time to answer my many questions. Powell's has also done major repair work on the septic systemwithin my community and they have done an outstanding job.

My dad and I had called over 6 different plumbing companies that advertised as being able to work…read moreon septic. Five out of the six said they do not do pumping of the septic tanks. The sixth one said they'd call us back but after 48 hours had not. Today, 5/5/26, my dad was driving back to his home from running an errand and saw a Powell's Plumbing truck pumping a septic at a nearby house. He turned around and went back and asked them if they could come and do his while they were in the area. They made a call and said yes! They showed up shortly after the job they were doing was finished and took care of pumping dad's septic out. Amazing. Dad said the lead tech was training a new tech but that they both were super polite, very professional and took care so as not to damage any shrubbery around the house. (Dad's clean-out is only 5 ft off his house foundation) My dad was so impressed that he called me to ask me to leave this review for them as he doesn't "do" computers, lol. He highly recommends Powell's Plumbing and Air for pumping out septic tanks!! A+++

Tri County Pump Services are fantastic! I had a leaking water softener, and know very little about…read moreplumbing, plus my boyfriend is overseas. I called them on the Friday afternoon of the weekend before Thanksgiving, and they sent out two guys first thing the next morning to stop the leak/bypass the system so I could have water, but no leak. They were super informative, and friendly. We needed a new water softener - and I was again impressed by the level of service from Tri County Pump Service. Firstly, the gentleman who was to install the water softener came out two days before scheduled to ensure that he would be fully prepared to install the system on the Wednesday, and noted that the filter needed cleaning, so informed me he would bring a filter for that as well. On the day of installation, he was early (which was fantastic! so rare in a contractor!), quickly removed the old system and installed the new system. It is the little things that really made me happy - he explained what I needed to do moving forward with the new system: when I should add more salt, when I should change the filter, how often it should be service. He left me one of the empty bags of the salt so I have a reference when I go and buy more bags of salt. This makes life easier for me, as I have never had a house with a water softener before. Fantastic service from Tri County Pump Services. Will definitely use them again if/when I need further plumbing services at my house.

This company can provide "okay" basic service - but beware of nontransparent pricing- that is high…read more They snapped the line in my well pump that was hung up. Yes - I knew it might break, you sign off on any and all issues that might happen.... But they should have stopped and handed over to the well drilling company prior to causing irreparable harm in my well. I was left and forced to drill an entirely new well due to the mess. They left behind a proper well company could have done other things to get that well pumped up, but not after it snapped. This has ended up being a $50,000 plus problem.