I would definitely recommend Powell's, especially tbe…read moretechnicians, Kyle and . I called to have some routine maintenance done on my hot water heater and septic . The communication and scheduling were excellent, they arrived exactly when they said they would, and even called me an hour in advance to let me know they were on their way. Kyle and Thomas were very professional, knowledgeable, and took the time to answer my many questions. Powell's has also done major repair work on the septic systemwithin my community and they have done an outstanding job.

My dad and I had called over 6 different plumbing companies that advertised as being able to work…read moreon septic. Five out of the six said they do not do pumping of the septic tanks. The sixth one said they'd call us back but after 48 hours had not. Today, 5/5/26, my dad was driving back to his home from running an errand and saw a Powell's Plumbing truck pumping a septic at a nearby house. He turned around and went back and asked them if they could come and do his while they were in the area. They made a call and said yes! They showed up shortly after the job they were doing was finished and took care of pumping dad's septic out. Amazing. Dad said the lead tech was training a new tech but that they both were super polite, very professional and took care so as not to damage any shrubbery around the house. (Dad's clean-out is only 5 ft off his house foundation) My dad was so impressed that he called me to ask me to leave this review for them as he doesn't "do" computers, lol. He highly recommends Powell's Plumbing and Air for pumping out septic tanks!! A+++

I had a backup of a toilet and sink in my basement. The plumber I called suspected it might be the…read moreseptic and opened the septic tank. It was full. I called Great Falls and they were able to come out same day. The technician, Mauricio Apolinares immediately diagnosed the problem as a blockage between the tank and the house. While the tank was fairly full he doubted that was what was causing the back up. He dug out the inlet access port and sure enough, the baffle that empties into the tank was completely clogged. Within a couple of hours of arriving we were back in business. Very impressed with their service.

DO NOT USE - Negligent and Dangerous…read more We called Great Falls Septic (GFS) in May 2025 after our septic alarm went off. As first-time homeowners with a septic system, we relied on them for honest, professional help. Instead, we got deception, disrespect, and potential property damage. They came out, inspected the system, and said the pumps were fine but we needed the pit pumped and 3 float valves replaced. We were quoted $600 for the valves and $385 for the pump. We agreed and scheduled service for May 22. When the technician arrived, he unexpectedly demanded an extra $40 in cash for a hose that was supposedly needed to reach the bottom. He said the office gets angry if he doesn't collect money on every visit. We were confused and told him we already had a formal quote. He became rude and walked away mid-conversation. Without our knowledge or consent, the technician shut off both the septic pump and the alarm system--disabling the two systems that are meant to protect our home from sewage overflow. He then quietly left the property without saying a word. We only found out what had happened because the second company we hired confirmed it: * The pump was manually shut off. * The alarm was disabled. * Our system was left at risk of dangerous overflow. * No work had been done on the valves. When we called the office to report this, a woman named Debbie hung up on us. No explanation. No apology. Nothing. This wasn't a misunderstanding--it was willful negligence. GFS left our system compromised and our home at risk. We are filing a complaint with the Virginia Department of Health. If you value your home, your safety, and basic human decency, stay far away from GFS.

Very unprofessional company. During the septic inspection as soon as the septic lid was lifted and…read morethe technician saw tree roots he said he was failing the septic system. Tree roots often enter a septic tank via the lid. The technician had not even looked to see how the tree roots had entered the tank. I believe this technician was determined to fail the septic system inspection so that he could obtain the job of installing a new system. After failing the septic system inspection, the company quickly quoted me a price for a new system and stated they do the work quickly and I could pay at closing. The quote was 2.5 times the cost for the same work performed by another certified contractor who completed the work prior to closing. The company should be ashamed. Stay away!

From the owner: septic services gore varead more

When my septic alarm suddenly went off, I had no clue what to do. I've never dealt with a septic…read moresystem before, and honestly--I panicked. I called Dynamic Septic Solutions, and to my relief, he picked up right away and was at my house within 30 minutes. That alone deserves five stars. He quickly diagnosed the issue, removed a pipe, and pulled out a small piece of fabric that had caused the problem--like a septic detective. He took the time to explain everything clearly, even when I asked questions that probably made no sense. He stayed patient and professional the entire time, which I really appreciated. I've been dealing with other issues in my septic system, and after a bad experience with McKim, I wasn't sure who to turn to. But because of the great experience I had with Dynamic Septic Solutions, I asked him to handle the rest of the system issues as well. He's honest, reliable, and knows exactly what he's doing. My only concern? He's so good that I hope he's not too booked the next time I need help!

Daniel came out promptly, fixed our problem promptly, and answered all of our questions patiently…read moreand professionally. He's trustworthy and reliable, and we will definitely call him for any future issue we have with our system. I highly recommend him.

Groves was hired to level off a small field and prepare a level pad for us to put a building on for…read moreour goats. I showed him the area where we wanted the pad and told him the areas that I wanted him to scrape the hay off and the area where the pad was going to be located and where I didn't want him to do anything. There was a pallet made from pressure treated wood that I didn't want anything done with and a large pile of glass bottles that I didn't want anything done with by him. I instructed him to not go to that side of the field. He arrived on the scheduled day and we moved the animals that were in the field to an adjacent paddock. He began his work and cleared the area where the pad was going to be placed and then proceeded into the area that he had been instructed not to go and drove his equipment over the large pile of glass bottles shattering large numbers of them and depositing the rest of them in the dip in the field along with the pressure treated pallet and large amounts of dirt. I now have a field that is littered with broken glass that I will have to gather by hand and I will also need to dig out the pallet of wood and the unbroken bottles as they can't be left where they are for the animals to walk on. The pad that he put in is not square and is not suitable for the size building that we had planned to build. He left a large mound of shale in the driveway that I will need to pick up and move. He demonstrated poor judgement by driving over the bottles where he knew we keep animals. I would never hire him to do any work on my farm again. I feel that he is incapable of working without direct supervision and would not recommend his service to anyone who has animals or needs someone who can work without direct oversight.

PS, not just drains: Also installed a new kitchen sink, disposer, and related kitchen plumbing…read moremodifications. Services various regional locations also including Warren & Shenandoah counties where my homes are located.

From the owner: Royal Knight Drains is a plumbing company which specialises in drains, such as clearing blockages,…read morediagnosing issues, and camera and locate services for breaks or collapses

Harrison Cubbage and his team have inspected, maintained and repaired our engineered septic system…read morefor the past several years. The response to our calls has always been prompt with an understandable explanation of the situation and any problems. Potential solutions are clearly communicated. Harrison is a skilled professional who is capable of tailoring excellent solutions to unique problems. Service is always prompt, courteous and professional at a price that is reasonable.

I hired Cubbage Solutions after my septic alarm light came on, expecting professional service and a…read moreguarantee on their work. What I received instead was poor workmanship, incorrect guidance, and extremely unprofessional behavior. Cubbage Solutions told me my pump needed immediate replacement and instructed me to have the tanks emptied afterward. I followed every step exactly as they recommended. During the installation, I questioned why the new pump was being placed directly on the ground when the previous pump had been elevated. I was told this was "to prevent movement," but I later learned pumps are typically installed about a foot off the bottom to avoid clogging. Because Cubbage Solutions installed the pump so low, it actually made the underlying issue worse by allowing sludge to clog the lines leading to the drain field. Three days later, a separate company emptied the tanks as instructed. Less than a month after the installation, the alarm light came back on. When I called, the owner immediately blamed me, claiming the tanks were full during installation and telling me to remove the pump myself to clean the screen. He also told me I "wouldn't like it" if he had to come out, then hung up on me. When I called back, he said he would not guarantee his work and hung up again. He also failed to complete my required annual AOSS inspection. I eventually hired Powell Plumbing for a second opinion. They confirmed the issue was not the pump at all--there was an underlying problem that Cubbage Solutions completely missed, and their improper installation only made things worse. Cubbage Solutions is unreliable, unprofessional, and does not stand behind its work. I strongly recommend choosing another company.