Hired this crew to fix some metal fence posts that were coming up out of the ground. The price was…read morevery fair and they did a good job!

Per Cook County Public Records, Custom Built Fence has been involved in a civil suit, with a Karen…read moreT (I am redacting the last name, but it matches the owner's name on the certified letter I was sent) listed as a representative of the business. Edit: to be clear, I am stating this as to why I believe the "Karen T." who contacted me through Yelp (who has no reviews but has posted oodles of photos to this business) is not a random stranger, and is, in fact, associated with the business. This means business employees contacting me after I asked they not. I'm not going to be snarky and point out that all the conversations between Jan and I were posted via screenshot, by me. Including Karen's unredacted email. I posted about my experience and added the facts so others may judge for themselves. I included unedited screen shots, Jan commented with edited copy/paste data. Use that to determine what you will. End edit. I am being contacted, again, after I requested they leave me alone. To Jan, Karen, and Custom Built Fence - I request that any further communication be through your lawyer (as stated in the letter). I refuse to allow you to intimidate me, and maybe you'd have been able to offer a reasonable fence repair estimate (under $23k) if you weren't wasting $7 to send me a certified letter threatening to sue me. Or maybe not.

Truly exceptional, above and beyond: excellent communication, workmanship, and timeliness. A…read moretotally different dynamic than the typical contractor experience. Derrick helped me navigate a very challenging situation to rebuild the entire back wall of my home and attached deck due to water damage. Scope: New insulation, plywood sheathing, composite siding, soffit, and fascia for back wall. Replaced rim joist, headers, and other structural wood as needed from water damage. Re-installed windows and sliding glass door incorrectly installed by previous contractor. Rebuilt pressure treated wood deck with improved layout. Derrick's attention to detail and pride in his work translated to a solution that addressed all of my goals and helped me understand mistakes made by previous contractors. He spent hours reviewing options and brainstorming with me as more damage was uncovered and the scope had to expand as we went. Overall, could not be happier with my experience and would highly recommend.

I called and completed request for quote online and got a response after 4 weeks asks for address…read morewhich I gave owner and never heard back S

Evdeck Construction team who built a large deck at my home with phenomenal results. Their…read morecraftsmanship was exceptional - every detail executed with precision creating a beautiful, solid structure twith pressure treated lumber hat has completely transformed my outdoor space. That was at second level I took time to find the right company and I paid for high quality work. Throughout the project, they demonstrated outstanding professionalism through clear communication, reliable scheduling, and respectful treatment of my property. The deck construction was managed efficiently from planning through completion, and their expertise showed in both the quality of work and valuable suggestions they provided. I was so impressed that I hired them again this year to stain the deck, and once again they delivered flawless results with the same attention to detail and professionalism. I am thrilled with how evervthing turned out - It became the perfect spot for relaxing and entertaining. I will hire them again when I need their experts and craftsmanship .Mine was a full tear down that was close to 45 years old. They were also able to do a fabulous brick walkway, steps and walkout that I requested to add on to my project. I talked with their previous clients about their experience and all of them highly suggested them as well. I was so blessed to find them. I recommend them highly without hesitation seeking quality construction work with a team that truly cares about their clients.

We had a deck project that included some involved repairs, some places I contacted didn't want to…read morebe bothered with that and would only quote a complete replacement. EV came out promptly and gave us a fair estimate. We took a little time considering our options and waited a little longer than originally promised to have the work completed. Weather played into it as well and that was taken into consideration. That being said, we are very happy with the final product!! They were super responsive to a couple of flaws in the repair and promptly fixed it to our satisfaction. The crews were all polite and worked in a very clean manner. They are very organized, document everything and make it easy to pay online. I would recommend using their services.

DeckDelta was excellent! They gave us a fast quote at a very reasonable cost and finished our deck…read morewithin a week--even with a slight delay from rain. The work was top-notch and the deck looks good as new. They replaced boards, filled cracks in the wood, and screwed down loose boards before sanding everything. We're very happy with the finished product and would absolutely use them again!

They did a great job Staining, my Deck, professional, and very good work…read moreThey were power wash the deck, then sanded it, and then stained it

Professional, reliable and knowledgeable. Katie with deck systems is an absolute rock star!read more

From the owner: We provide quality craftsmanship and knowledgeable customer service! Deck Systems can do it all!…read moreWhether you need a repair to your current deck, want to freshen up your existing deck with some new stain or build something brand new we are here to help! We offer treated and western red cedar solutions for your wood deck needs. For Composite Deck needs we offer Trex, Timber Tech and Deckorators!

I worked with Corey to replace my wooden deck that had seen better days. He came over to take…read moremeasurements, talk about what I wanted, and within the day gave me options to consider. Seeing both material samples as well as previous projects was super helpful in my decision making process, and I really appreciate Corey's quick response time and friendly demeanor. Daniel and Merrick who did the work were immaculate professionals. They worked quickly and cleanly, and they kept me informed of the progress along the way. I would highly recommend this team if you want a good deck built to last

We love our backyard now. Corey and Tom are the absolute best. Corey called me back immediately to…read morediscuss our project and came by in a very timely manner to take measurements and give us a quote. We had a very large project we were doing and Corey was very accommodating to work around our other contractors. The crew was great, respectful and clean. We had a deck with a pergola built by Corey and Tom. We are so very happy with our deck and pergola. You should look no further. Thank you Corey and Tom

I'm extremely disappointed with how OnDeck handled an issue with our ScreenEZE installation. The…read moreinstallation crew themselves were very nice and professional, which makes the way the situation was handled afterward even more frustrating. We have a mid-century modern home with a very specific exterior aesthetic. One of the defining characteristics of the house is the clean, minimal exterior detailing, and we have been very intentional about keeping window and trim elements flush and visually unobtrusive. OnDeck installed the ScreenEZE system using an exterior corner-mount method that left a substantial amount of dark metal visible around our white openings. At no point during the sales process was I told that OnDeck only installs the system this way, nor was I told that there were different manufacturer-approved mounting options that would create very different finished appearances. During the installation, I was surprised by how much visible metal there was, but I assumed that once everything was complete it would look more like the clean installations shown in ScreenEZE's own marketing materials. I did not realize there was another mounting method that could have substantially reduced the exterior metal because that option had never been discussed with me. I only became aware of the inside/flush-mount option after the project was essentially complete, when I received the installation instructions from OnDeck. Those instructions clearly showed more than one installation approach. When I raised the issue, the initial response was not simply, "We prefer another method." I was first told that I was confusing my installation with a different product/system used for other applications, including arched openings, and that I had not purchased the product I was referring to. I was the one who had to point out that the inside-mount option I was asking about was shown in the installation instructions OnDeck itself had given me at the end of the project. I then contacted ScreenEZE directly to understand what was actually possible. ScreenEZE told me that, when installed correctly and in the appropriate application, flush mounting is a manufacturer-approved method, is covered under their 10-year warranty, and is considered just as reliable and durable as a corner mount. After I brought that information back to OnDeck, their position became that flush mounting is simply not a method they choose to perform because they believe their corner-mount method is superior. That is a perfectly reasonable company preference -- but it should have been disclosed before I hired them. Had I been told, "We only install ScreenEZE using an exterior corner mount, and we do not offer the inside/flush-mounted option," I would have immediately discussed whether that approach aligned with the architecture of my home. If it didn't, I would have hired a different installer. I was never given that opportunity. My first conversation with Phil after raising the concern was extremely defensive. At one point I had to tell him that I did not appreciate being spoken to as though I were a "dumb housewife." The conversation felt dismissive rather than solution-oriented, which was especially disappointing because I was genuinely trying to understand what had happened and how we might fix it. OnDeck also told my contractor that correcting the installation would essentially require replacing everything. Since they were unwilling to offer a workable solution, I contacted another local screen contractor. That contractor was able to reuse the existing metal, replace only the screen material, and move the entire installation inside the openings with two installers in one day. The cost to me was an additional $2,800. I asked that $2,000 be held back from OnDeck's final payment to account for part of the additional cost I had to incur to achieve the installation I originally expected. Rather than having a meaningful discussion about a compromise, I received a notice of lien for the $2,000. What makes this especially disappointing is that I understand what it means to run a small, family-owned business. I run businesses myself, and I know how important trust, communication, customer service, and your word are to building a reputation. Mistakes and communication breakdowns happen. What matters is how a company responds when a customer raises a legitimate concern. I was completely willing to work toward a fair middle ground. Instead, I felt dismissed, given conflicting information, and ultimately forced to find and pay another contractor to solve a problem that could have been avoided entirely with one conversation before installation. My issue is not that OnDeck prefers the corner-mount method. My issue is that this preference materially affected the appearance of my home and was never disclosed before the work was done. Unfortunately, based on how this was handled after the installation, I would not recommend OnDeck.

OnDeck is a fantastic company with great service. They're prompt, reliable, insightful and…read moreknowledgeable while staying on budget! We're so happy with the addition to the house and the amazing backyard kitchen. Santo, Phil, Al and Ken are our superstars!!

Gabriel was incredible to work with. From the initial estimate to final installation, Gabriel was…read moreincredibly responsive, thorough and easy. He is competitively priced, and we thought offered a better service/quality railing than his competitors. We are thrilled with the results.

We are absolutely in love with our new bannister! I messaged here on Yelp and Gabriel responded…read moreright away; came to our house two days later to measure the space and provided a quote that night. His pricing was much more reasonable than other quotes we received. He kept me apprised along the way when he was almost done with iron working the bannister and asked if we wanted powder coating (slightly extra cost) which we did opt in for. The day of install was fast - Gabriel did the install and there was no dust or particles left on our floor after he was done drilling to the ground. The little things like that make a difference to me! Would definitely recommend Gabriel!

Last year I contacted every company advertising deck refinishing in all the NW suburban area home…read moreshoppers and mailers. One quoted an outrageous price, two quoted half the figure, and two promised to come out for a quote and never showed up. All had a number of poor reviews of their work on line. I held off getting the work done. This spring I contacted Pro Coat. Dave Marion quoted a fair price for the job, and warned me that he couldn't guarantee the old botched finish could be completely removed. He said his crew would test a small area and only if they could satisfactorily clean it, would they do my entire deck. His men arrived within the time frame Dave had estimated, the test cleaning worked perfectly, and within the day my deck was stripped, brightened and looking like new. A few days later Pro Coat was back and the deck was stained in an afternoon. Great care was taken to cover the side of the house next to the deck so no over-spray could get on the siding or brickwork. The yard was left immaculately clean. Alfredo did a great job of evenly and thoroughly applying the new stain to the inside and outside of the deck, despite the surrounding hedge making it difficult. My deck now looks like new, and the results were far better than I thought could possibly be achieved. Any future work I need will be done by Pro Coat, and I wouldn't hesitate to recommend their services to anyone.

Can't say enough good things about Dave and his team. Dave came out to personally inspect the deck,…read moresize and condition and his team visited at least 3x to remove and replace a handful of rotting planks, color match our existing color to what they'd apply and then power wash and seal it. He spent time with me on a call explaining the two types of sealant and left me feeling far more informed about the work they were doing than anyone else who's previously done similar work. They moved all the furniture on and off for us and made it a smooth and easy process. Would highly recommend and will use them again when the deck requires re-sealing. Wish all home contractors were as easy going, responsible and timely. Thanks Dave!

Misha was wonderful from start to finish. He is kind and courteous and a pleasure to work with…read more He repaired and stained our old deck. He took great care, was conscientious and did a great job for a fair price. I will be recommending him to friends for any type of job. Thank you M&I Independence! I look forward to working with you again.

M&I Independence replaced our garage roof railings, garage pedestrian door, and removed and…read morereplaced fourteen shutters on our home. Misha, the owner, also helped us figure out the railing style, the shutter style and stain color, and stained the shutters. Communication with M&I was excellent and we are happy with their work. Our home looks much better! Misha was very patient, honest, and kind. Very good value and fair pricing.