Epic Floors to the rescue!! Our condominium complex was in desperate need of replacing a specific type outdoor carpeting for one of our catwalks. We brought our search to Janis who in turn did her magic in sourcing out what we needed. The estimated time from when Eric came out to measure and carpet installed was spot on. Andy and Randy did a fantastic job with the installation. We look forward to working with them again in the near future. read more

Epic Floors - Flooring Near Me - Wauconda, Illinois

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We are very happy with the Epic Floors -- the total experience, start to finish. Epic walked us through the entire selection/planning process. Janis and owner Tom answered all our questions, kept us apprised of product delivery and installation dates. Every home has its own idiosyncrasies, imperfections that force installers to improvise solutions few homeowners can come up with on their own. Epic's installers killed it. Owner Tom stopped by 3x to see how things were going, to answer questions and see if we or his team needed anything. Everything went super smoothly. We especially appreciate installer Louie's advice. I thought I wanted transition pieces where the wood floor met tile. Louie scowled his disapproval and suggested another idea with better aesthetics: With expert workmanship, he and his partner created a clean line between the two surfaces (no transition piece). Beautiful! My idea: circa 1980. Louie's solution: Timeless, classic, elegant. Louie could have stuck with the plan. He gave us something way better. Before starting this project, I thought: I'd really like to patronize a small local business -- even if that meant paying more. Surprisingly, Epic's price came in lower than the big box. We are thrilled with the results and will return to Epic for our next floor project. read more

Epic Floors - precision workmanship - Flooring Near Me - Wauconda, Illinois

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Tom is honest and upfront. He definitely knows all about flooring! Everything quoted to us was detailed and reasonable. You can check other places. They are the BEST! Our residential project was quite large, approx. 1500 sq ft. We had a demo work done on everything. Old flooring, porcelain and laminate removed. They hauled away everything. Andy and Randy are amazing and super clean!!!! They worked continuously for a week. Our flooring is amazing!!! I cannot express how impressed and happy I am with their work. They all take pride what they do. They are respectful of property and super clean! I HIGHLY recommend Epic Floors!!!!! read more

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Wow! We had the best experience with this outstanding family business. Epic Flooring Inc provides a beautiful selection of flooring and superb installation services. Store Manager Chelsey showed me several samples of their best selling laminate flooring with attached padding in our favorite colors. Next, Owner Tom visited our home to measure our living room, dining room, and kitchen. Then he told us how long the installation would take. Also, he took a photo of the laminate flooring sample we chose to ensure the accuracy of our order. Additionally, Chelsey gave us a very reasonable price quote, which we happily accepted. Then she ordered the flooring. Finally, Installers Andy and Randy measured and worked harmoniously, finishing this project on time. They were very polite and pleasant. I highly recommend Epic Flooring Inc. read more

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I had a great experience with Epic Floors. I searched high and low for the right wood flooring for the main level of my house. They had a great selection of options, Beata was very helpful. The installers did a beautiful job, I couldn't be happier with how they turned out. read more

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Called to inquire about carpet service and was told that they only service carpet that they installed. They should not have carpet service listed as it seems they don't actually service carpet, they maintain carpet that they've installed. read more

I called and specifically asked if they move furniture and was told yes. Went to the office to schedule estimate and again asked if they move furniture. Response was yes. Get the estimate and it states homeowner is to move furniture. Called and asked why and was told we won't do it. No explanation . Do not use this place if they straight up lie...Twice. read more

We have done several flooring jobs with Epic (including the previous ownership). With Epic, we replaced our flooring now twice! Every time, we were met with professionalism and high quality service and work. Tom, the owner is very friendly, honest and fair. The two installers were great - hard working and friendly. This time, Epic installed wood laminate flooring in our upstairs bedroom, hallway, stairs, and laundry room. We are very pleased with the results. Being from Wauconda, we wanted to shop local. Epic did not disappoint, and I highly recommend. The store location has plenty of samples for all types of flooring and the staff is knowledgeable. No need to go anywhere else! read more

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We priced out a few contractors to replace our worn out old carpet on the second floor. When we met Tom we knew right away we found our guy. He clearly knows his floors having done it for 20+ years. Tom talked the talk and his crew walked the walk. They did a great job and Chelsey ensured that everything from the order, delivery, and install timed out perfectly. It is so hard to find contractors that act like guests in your home and leave the job site in better condition than when they arrived. We look forward to having Epic do our new master bath walk-in shower next! read more

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Installed engineered hardwood flooring and vinyl in a couple of bathrooms and our laundry room. They were punctual, cleaned up after themselves and reasonable $$. The owner Tom was personally involved in doing some of the work and checking the work he didn't do himself. More than I can say for most contractors we've worked with on our extensive heritage home reno project. We would highly recommend. read more

We had a wonderful experience with Epic Floors. Tom was very friendly and helpful. He quoted us a good deal for hardwood floors on the main level of our home. We were able to schedule for a time that worked best for us. The job was completed in the timeframe expected without delays or issues. The workers were friendly and courteous in our home. The floors turned out fantastic! We were happy with the service and product and would call Epic again for the next flooring job. read more

I just cannot say enough good things about our experience with Epic floors. The showroom employee made a great suggestion, actually in a totally different direction than what we were originally thinking..and wow. we could not be happier with her suggestion.. This project was for my. mom's older home, and like many older homes the underlying surface had some challenges for the installers, and as a result I expected to have to pay some additional money to get the floor ready to for the new flooring...but they were true professionals, it was nothing they had not seen before, and they had that surface ready for the new tile in no time. We could not be happier with how it all turned out. read more

Epic Floors did an amazing job in our bathroom and in our locker room areas. They were fast, reliable, reasonable and very clean. The installer did a great job. Very happy how it all looked. read more

Really nice to your face but when we ordered samples and asked to come to our home for an estimate, let's just say it's been 3 months and no sign of life. Never ever going there again. read more

We had Epic Floors come in and replace our engineered floors in our rental property, the water heater leaked as well as the toilet back in September. The owner Tom was aware of why we were replacing the floor and mentioned that if there was mold they would treat the areas. I specifically asked about trim work and how the installers would handle the trim. He replied, they are very careful and will replace in perfect condition. I will say the install was quick but shoty at best. The floors look good but all along the trim is a line where they box cut the molding off. This was due to the different sizes of the floor. They left big dents everywhere. Tom did come a fix one part of the wall. We recently painted the entire downstairs and put a new coat of paint on all the trim. The work they did to the trim was awful! I called to voice my concern, Heathers response was "well the guys were upset there was mold on the floor" Given the fact we were replacing the floor for water damage should have been a given. I've had three floors installed and this one was the worst I've seen. Absolutely no regard to the final details. They also left the doors wide open and had about a 100 mosquitos in the home. The tenants car was parked in the garage, they were making cuts and never asked them to move the car out of the garage, there was saw dust everywhere. The renters have now moved out (March) and we were able to get in and fix the trim, there is a part on the floor where the cut was too short and doesn't even go under the quarter round. Even with the different size floor, they installers totally hacked the trim. I cannot recommend this company. read more

I want to take a minute to share my experience with Epic Flooring of Wauconda. I would recommend them to everyone. I will tell you all the things that made it pleasant and painless. I went to the store and was greeted by Heather who patiently went through samples and helped me pick out what I thought I would like. She also set up an appointment the very next day with Tom who came out and measured the floor and discussed the products with me. Gave me a quote right then. I went back to the office and Carol helped me with the payment process. The very day that I was promised at 8:00 am the crew is on site. These guys are top notch. They worked hard to get a great result for me. It was so easy! No guess work. Best part is that I have beautiful floors throughout my home that I am going to enjoy for a very long time. Thank you to the whole team at Epic Flooring! I love my floors. read more

SO very happy with our experience! We had a tricky project and they went above and beyond to make sure it was perfect!