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    SEPTA: Devon Station

    3.5 (2 reviews)

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    Uber

    Uber

    2.5(301 reviews)
    15.4 mi•Market East

    Omary has the finest Uber ride, in Philadelphia, PA…read more Look at this maxed out ride and he is so dope; nice, professional and on it. Check him out on the Uber APP.

    I am extremely disappointed with my experience using Uber Courier…read more When I arranged this delivery, I provided clear and specific instructions through the app. I included the recipient's name and telephone number, the company name, and the exact suite number. I also selected the appropriate delivery option. I did not authorize the package to simply be left outside the building. The driver called me when they arrived for the pickup, so I had no reason to think there would be a problem with the delivery. When the driver called at the drop-off, I sent a message through the app explaining exactly where to go, including the company and suite number, and provided the contact information that had already been included with the delivery instructions. Instead of following those instructions or attempting to contact the recipient, the driver left my client's package on the floor between the front and lobby doors. They apparently did not even go inside the building. This put me in an extremely embarrassing position with my client. I arranged this delivery through Uber because I trusted that the instructions I provided would be followed. Instead, I was left looking completely unprofessional because the package was simply abandoned in an inappropriate location. What made the situation even more frustrating was Uber's response when I complained. I went through their complaint process and was initially offered a refund, only to subsequently be told that Uber could not provide one. This is also not the first time I have experienced problems with Uber's handling of an issue. At some point, Uber needs to recognize that there are actual customers on the other end of these deliveries who are trusting the company to provide a service and then trusting customer support to address problems when that service fails. I am extremely disappointed--not only with how this delivery was handled, but with how Uber handled my complaint afterward. My client was unhappy, I was unhappy, and Uber ultimately did nothing meaningful to resolve the situation.

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    Uber
    Uber - A beautiful ride with Uber pro; Omary! Philadelphia, PA.

    A beautiful ride with Uber pro; Omary! Philadelphia, PA.

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    SEPTA: Devon Station - trainstations - Updated October 2026

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