Would give no star if this option is available. Got a feeling that some staffs working there might not really welcome minority customers.
Went there one evening to buy foundation for my young child who only needed makeup for stage performance. The girl who helped me turned to my daughter ridiculous my daughter asking how old she is that she is using makeup. I explained that she only needs make up for a dance performance on stage. She doesn't use makeup normally. I also expressed that I need a liquid foundation that is in a much lighter color than her natural skin color. But the sales girl insisted of the one that matched my daughter's natural color shade. She also stuffed the foundation in my hand and walked away to chit-chat with other coworkers. When I tried getting her to help me find a much lighter shade, she simply told she there is none. We are in medium skin color, there are definitely tons of other lighter colors. The experience made us very uncomfortable shopping there. She definitely did not want to listen to what our needs were.
At another occasion I went returned some unused and unopened item. There was this white mother and young daughter duo at the cashier desk before me. She bought a small item, the cashier gave them a bunch of samples, he then took the receipt with him, came around the desk and got next to the mom just to give her the receipt. I was like wow, the service was this outstanding. When it was my turn, he didn't bother look at me. Just processed the return and said the money will be refunded to my credit card. That was it. I stayed near the cashier desk to observe. Another Asian couple was after me, the woman purchased something. He, once again, just processed the transaction emotionless. After that was an older woman returning item, he gave her a smile, talking politely to her. Wow, so big the difference in treating Asian and non-Asian customers. I probably will not go back to this again. read more