Cancel

    Open app

    Search

    SEPHORA

    3.7 (48 reviews)
    Closed 10:00 am - 7:00 pm
    Updated 1 month ago

    SEPHORA Photos

    Recommended Reviews - SEPHORA

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    Dayson
    Keyssi S.

    Terrible service from the people who work at Sephora and from the manager. I bought a product, lost the receipt, and went to exchange it because it's supposed to be registered in the system with my phone number. Now it turns out they didn't enter me into the system, and they won't exchange the product, which I think is awful because I haven't even had it for a week. Managers are supposed to help, and she didn't resolve anything. Terrible service.

    Im on vacation, and we happened to find this Sephora while out shopping, so I stopped in to get my eyebrows waxed. The very friendly lady that greeted us gushed about how good Mickey was, and made me an appointment to return after her break. I won't lie, at first glance it seemed that they were right, I didn't have on my glasses, my fault. I asked what she was putting on my eyebrows when she was done, she told me it was wax conditioner something or another. When I got to my car and examined them up close, all I could do was say DAMN! She got me, that wax conditioner was more like camouflage for what I could have done myself. What makes me more mad than anything, is that I tipped $20 for a $21 service, because I believe fully in tipping, but my goodness it wasn't deserved at all. Lesson learned, I won't step foot in another Sephora that's for sure.

    Nars
    Nicole S.

    I stopped in really quickly to look for a new foundation. I know that's not really a quick undertaking. Upon entrance I was greeted right away and set up with a consultant. Liam came to find me in the store. He was awesome. Understood right away what I needed and showed me the perfect products. He was really sorry they were out of my shade but helped me order it so it would be waiting on me when we returned home.

    Gracie M.

    On vacation from California and since my eyeliner is low I decided to pop in. So it's my first time visiting Sephora and it's conveniently located in the French Quarters next to H&M. It's a huge store that was pretty much empty. Plenty of people to help you which is delightful. I usually purchase eyeliner from MAC but decided to switch it up and go with the Sephora brand eyeliner. Thank you Sephora

    Neema B.

    Stopped in to grab eye primer. I knew what I was looking for and found it pretty quickly. I didn't need help, but can't say anyone offered to assist me either. The only interaction I had was with the cashier and she was nice. Store seemed to be well stocked and was like most Sephoras.

    Side makeup pic

    I normally don't wear makeup however I wanted to get my makeup done for a wedding that I was attending. Being African American I was very hesitant to just book with anyone. However, I saw a review for Mickey and took a chance. I was not disappointed. I went in there with pics of what I wanted and she did not disappoint. She did an excellent job. She was very professional, knowledgeable and personable. Book her and you will not be disappointed.

    Andi F.

    I've been desperately needing to come to a Sephora to pick up a few things and hardly ever have a chance, so when I was in the area, I came in. There was a security guard at the front playing on their phone. Everything was neat, clean and well organized. I was tired and couldn't find what I was looking for, so the gal working walked me over to where the item was. She just knew. And she did not point and say over there. She took the time to actually show me. Now that is amazing customer service. If I am in the area and need my stuff restocked, I will come in here.

    Fenty beauty section

    See all

    11 days ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Ozzy O.
    6
    100
    627

    17 days ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 month ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 2
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 1
    Love this 1
    Oh no 3

    5 years ago

    Helpful 3
    Thanks 0
    Love this 2
    Oh no 0

    2 years ago

    Helpful 2
    Thanks 0
    Love this 2
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Andi F.
    107
    1985
    24934

    4 years ago

    Helpful 7
    Thanks 0
    Love this 7
    Oh no 0

    4 years ago

    Helpful 3
    Thanks 0
    Love this 2
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Tigra C.
    159
    890
    12159

    9 years ago

    Helpful 7
    Thanks 0
    Love this 8
    Oh no 0
    Photo of Trina D.
    560
    3269
    14147

    5 years ago

    Helpful 4
    Thanks 0
    Love this 5
    Oh no 0

    2 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Ema P.
    519
    683
    2813

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Always fully stocked! I love how the workers recommend the best products! Staff is always very friendly!

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    zae was very helpful to me. i know nothing about perfume i even told her the wrong name. appreciate the support

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    9 years ago

    Helpful 3
    Thanks 0
    Love this 2
    Oh no 0

    2 years ago

    Helpful 1
    Thanks 1
    Love this 2
    Oh no 1
    Photo of Lorna H.
    154
    26
    34

    8 years ago

    Helpful 4
    Thanks 0
    Love this 4
    Oh no 0
    Photo of Tay L.
    399
    30
    31

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 1

    8 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Riley H.
    149
    10
    0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Madison P.
    365
    29
    51

    9 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0
    Photo of Em K.
    563
    44
    13

    8 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Aquila shade matched me and made me feel amazing 10/10 experience. I loved her energy

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Josie P.
    194
    73
    8

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Page 1 of 2

    Ask the Community - SEPHORA

    Review Highlights - SEPHORA

    The greeter gal was as nice and helpful as could be, she had Edward come to help me find my wants and must haves.

    Mentioned in 3 reviews

    Read more highlights

    Thrive Nola Spa

    Thrive Nola Spa

    4.5(21 reviews)
    0.2 miFrench Quarter

    Their administrative policies are a dealbreaker and I just walked out because they wouldn't let me…read moresign-in without uploading my ID. 1. Any time the list of "fees" for their perceived appointment violations is arms-length long ... go somewhere else. 2. I phoned in my appointment and then she wanted to negotiate with me to get my credit card; no way. My appointment was 15 minutes later; I told her I would pay when I arrived ... in 15 minutes. 3. I went to fill out the pre-service form for a wax but it wouldn't upload without my drivers license uploaded - not interested. 4. She said the only way I could bi-pass the uploaded ID requirement was to pay in cash. I said no. 5. She said I was cancelling the appointment then, so I did. 6. Now I noticed that they removed my review from last year; the one where I complained about them wanting you to leave a tip for the front desk employee. I'm sure the wax itself is fine; it was last year. I presume they have a lot of employee turnover as the Aesthetician saw her tip walk away when I walked out the door. Silly policies.

    Last minute add to the itinerary, as all the nola waling got me a bit sore. Thrive exceeded…read moreexpectations! From warm welcomes at the front with prosecco to the actual massage. Though i did request female and ended up with a male, im not super picky so no bother to me. Luther was just what i needed! Perfect pressure, checked in from time to time. No notes! 10stars.

    Photos
    Thrive Nola Spa
    Thrive Nola Spa
    Thrive Nola Spa - We love to celebrate birthdays!

    See all

    We love to celebrate birthdays!

    Mandy Epley Skin Studio

    Mandy Epley Skin Studio

    4.9(32 reviews)
    3.0 miFreret
    $$

    I've been a client of Mandy's since 2016 and I am SO fortunate I found her. Mandy is the real deal…read moreand has become a good friend over the years. She has truly TRANSFORMED my skin and because of her, I was able to get my confidence back. Initially, when I came to her, I had the WORST breakout of my life. Cystic, blackhead, whitehead, you name it (pictured below). I had it all. The breakout lasted over a several month period before I saw her (approx. 3 months or more) and showed no signs of stopping, just getting worse. At the time, I was a sophomore in college and this gave me extreme social anxiety and insecurity as I was worried that people were constantly looking at my acne and not my face. Looks definitely don't mean everything to me, but I was tired of other people being so distracted by my face that they were treating differently. It was a very challenging time for me, but luckily my mom found this exact Yelp page when she was doing research and so we agreed to try her out. I was at the end of my rope -- so ready to give up and just accept the infected, acne-ridden skin I had. I didn't think it was possible to change it. I originally didn't have high expectations when I first saw her and I thought that this was going to be a dud, like all of my other efforts had been to fix my skin. Prior to Mandy, I had a dermatologist, had been on at least 3 different acne medications, including Acutane (many of which actually made me physically sick or ill -- almost hospitalized) as well as having tried so many face washes and masks that I truly thought that I was maybe cursed with acne for life. Since day one, Mandy has been kind, compassionate and extremely helpful when assisting me with my skin. I go see her anytime I possibly can to get my skin treated or when I have a question about a new product or skin regimen. I trust her 110% and she has more than delivered, over and over again. She treats all of her clients with the utmost professionalism and care, as well as personalizes her care to YOUR specific skin. Over the summer in college, when I went back to California, Mandy also did research for me and temporarily referred me to an acne specialist she trusted. In the meantime before I got back, they helped me. I have never gone back to anyone else about my skin -- not even a dermatologist -- because I have never needed to. Mandy knows her stuff and I have been able to fix my acne problem just with her. My face is living proof that what she does works. It might as well be magic to me, because I couldn't have done it by myself. All of the time and investment I've spent on my skin with her has been totally worth it and I would do it again if I ever needed to. Today, I still have acne trouble, but that is mostly due to hormones. Either way, Mandy has been there by my side to help me figure it out and make it manageable. Soon, I'm going to be working on clearing up my acne scars with her and I can't wait. Thank you Mandy, for all you have done for me and so many others!! You are not only changing skin but changing lives.

    I've been seeing Mandy regularly for over a year and she's amazing. She gives the best facials I've…read moreever had, and I got so many skin compliments after she did a chemical peel on me. Mandy is incredibly knowledgeable and invested in her craft. She takes the time to understand your skin and address your challenges, so every facial is unique. She also sells great products and always has the best recommendations for what to use! I love her.

    Photos
    Mandy Epley Skin Studio - Pic #1 - when I first started with Mandy (March 2016)  Pic #2 - 3 months after working with her (May 2016)

    Pic #1 - when I first started with Mandy (March 2016) Pic #2 - 3 months after working with her (May 2016)

    Mandy Epley Skin Studio
    Mandy Epley Skin Studio

    See all

    Woodhouse Spa - New Orleans

    Woodhouse Spa - New Orleans

    3.9(236 reviews)
    2.5 miMid-City
    $$$

    I booked a 50-minute deep tissue massage with Stephen. It was exactly what my body needed. From the…read moremoment I walked in, the spa felt calm, clean, and welcoming. My therapist took the time to ask about my tension areas and actually listened--then tailored the session perfectly. It was firm without being overwhelming, and they found knots I didn't even know I had. I left feeling lighter, looser, and noticeably more relaxed. Even the next day, my shoulders and lower back felt significantly better. If you're looking for a deep tissue massage that actually gets results and not just a light rub-down, I highly recommend it. I'll definitely be back!

    I enjoyed my first visit here, and I'll most likely be back. I went with a friend, and I was…read morepleased to see that the staff had a special birthday message for each of us on our lockers. The relaxation room was cute, but I imagine that it would have been a different vibe if more people were in it. It set the tone for the evening. I was happy to see that they offered hot tea in addition to water and champagne. I got the 50 minute fire and ice facial. It was so relaxing and included a shoulder massage. I loved the cooling effect of the ice portion. It really calmed my skin. Melissa, my esthetician was personable and knowledgeable. She created a relaxing experience. The only issue I had was a misunderstanding about the tip at the front desk. My friend wanted to pay it, but it was charged to my card.

    Photos
    Woodhouse Spa - New Orleans
    Woodhouse Spa - New Orleans
    Woodhouse Spa - New Orleans

    See all

    Truffoire Gourmet Skin Care - My husband let him treat his right eye. What a transformation!

    Truffoire Gourmet Skin Care

    1.6(20 reviews)
    0.0 miFrench Quarter

    was dragged in off the street, and this girl put something under my eye and handed me a fan. She…read morestarted asking me what I did for skin care. I told her I didn't. Then she brought over a manager (Im assuming). He started asking me if I wanted to start using skin care, and I said no. Then they girl said you don't care about having wrinkles. I said not, really. The guy the ushered me out of the store and took the fan. As soon as I left, I had a reaction. Under my eye started burning. (Thank God I had face wipes.) I had to wash my face right there in the street. As they watch and I cried that it hurt so bad 5 hours later, it is still on fire red and inflamed. I looked it up and it was some truffle cream with a $1200 price tag. Beware if you have any skin sensitivities

    This scam needs zero stars and they should be removed from being allowed to do business in New…read moreOrleans. Whatever was put under my eyes in the store is NOT what I bought. I did not want to buy it at all. I was harassed and bullied by a saleswoman- in front of my children- until I agreed to make the purchase. I was ready to walk out until men started walking out from the back and standing around and watching this all go down. I felt pressured and somewhat scared and just wanted out of the store. I am a single mother and DID NOT have the money to spend on this horrific excuse for skin care. These people are con artists of the highest degree and their business needs to be closed by the city.

    Photos
    Truffoire Gourmet Skin Care - He treated my right eye and my left has been untreated. He used the collagen treatment on it.

    He treated my right eye and my left has been untreated. He used the collagen treatment on it.

    Truffoire Gourmet Skin Care - Eye they put product on

    Eye they put product on

    Truffoire Gourmet Skin Care - After

    See all

    After

    Spa Savoir Faire

    Spa Savoir Faire

    4.9(63 reviews)
    3.0 miFreret
    $$

    I am glad I found this place because for the longest time I've gotten so many massages that I felt…read moreno difference after a day. Without a doubt the most effective massage I've ever had. Came in with chronic pain and injury and left so relieved. I'll definitely be recommending this spot! Ashley was the best!

    Spa Savoir Faire is the most incredible hidden gem you will find in New Orleans, and one of the…read morebest spas I've been to in the WORLD! Danielle, the owner, is an extremely talented esthetician who is friendly, welcoming, and has a magical touch. I love this place so much that every time I've visited New Orleans since moving away, booking a facial with Danielle is the first thing I do after purchasing my flights. The business itself is located on Freret where parking is ample on the main or side streets during most hours. The business is clean, with refreshments offered immediately upon walking in. Personally, I have only received facials but I know from first hand testimony by friends that their massages are just as incredible. The facials are accompanied by a full suite of Yonka products which are deliciously fragrant but gentle on the skin. Danielle is great at finding the perfect combination to make your skin looking the best it ever has by the time your treatment is over. I love this place so much I hand out business cards to anyone who compliments my skin when I'm in town. You absolutely will not regret giving this place a try.

    Photos
    Spa Savoir Faire - Reception Area

    Reception Area

    Spa Savoir Faire - Massage room

    Massage room

    Spa Savoir Faire

    See all

    Float Nola

    Float Nola

    4.0(47 reviews)
    0.5 miCentral Business District

    This was my first visit, but definitely will not be my last!…read more Float Nola is located in an area with ample parking. I visited on the weekend, so parking was free. It is appointment only. Upon entering, I was immediately greeted by Cecil. He was very friendly and informative. The establishment immediately soothed me with it's peaceful aura. I visited for the flotation pod. I was then set up with the float room. He explained the flotation process and set proper expectations. The flotation experience was super relaxing. I was able to meditate the entire time and left feeling like I lost weight. It is a very relaxing experience. They offer many other services, such as massages. I look forward to visiting again to try out their massages. I also look forward to more flotation experiences.

    I booked two packages with a facial, massage and reflexology for a special afternoon with my…read moregranddaughter. The facial was great. The massage was okay but really does not compare two other places I've been. The reflexology was just flat out painful as his nails were long and sharp at the edges and digging into my foot. My granddaughter said the exact same thing. Most places I go have a little basket in the room where you can leave a tip. As I did not see one in either room I was about to ask about that when the massage practitioner actively and rather pointedly requested a gratuity. I thought this was incredibly tacky but as I had every intensive leaving when I had asked him if he could take my debit card since I had run out of the house with only a small amount of cash. He said he could take it but it was a lot of work because he had to log in and put in my information and wanted me to do venmo. I explained to him that I have been having issues with venmo as my credit union does not allow it. He pushed for the venmo route so I stood there at the front desk trying to fight with the stupid app. I had to use an actual credit card, but then find out that I would be charged a fee for going that route as the venmo account is not listed as a business. I told him I would need to wait until I got home to get it set up with the routing and account number at which point he decided that it was not a problem for him to log in and take my credit card. By that point I was so annoyed that I told him no that I would be home shortly and will take care of it at that point. His behavior was in such poor taste that it ended our afternoon on a rather sour note. Had he not tackedlessly asked for the tip and been willing to take my debit card as I originally offered without wanting me to jump through hoops so that he could get his money faster I would have left a much more generous tip but at that point I was very tempted not to leave one at all but for the fact that the woman who did the facial was lovely. I had a friend who was anxious to hear how we liked it as she was interested in booking an appointment but at this point I truly could not recommend them.

    Photos
    Float Nola
    Float Nola - Check in desk to get you in the mood

    Check in desk to get you in the mood

    Float Nola

    See all

    The Skincare Lounge Nola

    The Skincare Lounge Nola

    5.0(20 reviews)
    4.2 miLeonidas

    Taryn is heaven sent. She is very knowledgeable and creates custom facials based on your skin type…read more She listens to all your skin concerns and gives pretty good skin advice. The whole experience was very relaxing. My skin was glowing after I saw her, even my boyfriend noticed and commented on my skin after my session with her. Her prices are also pretty hard to beat. I definitely will be coming back!

    I don't ever write review but i have to!! Taryn really worth a 5 stars review. She is friendly and…read moreknowledgeable. I really felt relax, knowing that my skin is being care for by the right person. I first visited Taryn around a month ago. Then, I have never had facial done before, but I knew I needed one. I found this place on yelp and decided to give it a try after seeing the wonderful reviews. Taryn is so knowledgeable about what she does, the whole treatment was comfortable. She is not the chatty type but she explained what she does throughly. Her hands so gentle and the products she uses smells good:) I left feeling my skin was glowing. Oh! And I also left with some samples. I came back today and brought my sister with me. Same great service. My sister felt as sleep because it was just that calming! Today, I was planing to book an appointment on Monday to do a oxygen treatment but found out that they are close on Monday. Taryn was able to work around my schedule and find a time that work! Again, very flexible! I love coming here and cannot wait to see how my skin turn out after treatment tmr :)

    Photos
    The Skincare Lounge Nola
    The Skincare Lounge Nola - The Skincare Lounge offers LED phototherapy sessions to correct acne, uneven skin tone and aging skin. Great for aches and pains

    The Skincare Lounge offers LED phototherapy sessions to correct acne, uneven skin tone and aging skin. Great for aches and pains

    The Skincare Lounge Nola - Acne Boot camp (series of facials + proper home care)

    See all

    Acne Boot camp (series of facials + proper home care)

    SEPHORA - cosmetics - Updated May 2026

    Loading...
    Loading...
    Loading...