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SEPHORA

1.7 (6 reviews)
Open • 10:00 am - 9:00 pm
Updated over 3 months ago

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3 years ago

the staff complains constantly that they hate their job, and this place never has anything in stock. it's ridiculous.

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11 years ago

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10 years ago

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7 years ago

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7 years ago

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10 years ago

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Sally Beauty

Sally Beauty

2.3(3 reviews)
4.3 mi

When I inquired the specific legal code, she simply asserted it was a law without providing…read moredetails. However, it appears that her demand for a Cosmetology license is not a legal requirement. She, as an individual, doesn't have the authority of the law to make such requests. Noted. The situation at Sally Beauty Supply, 665 S Walnut Ave #106, New Braunfels, TX 78130, where the manager is requesting Cosmetology Licenses from customers, appears to be inappropriate as she lacks the legal authority for such requests. It's advisable to address this concern with the relevant authorities or escalate it within the company. For complaints please 1866-234-9442 sally beauty.com/Customer

I have been a Sally Beauty customer for many years, buying all different types of products from the…read morestore. I have been satisfied with the customer service and the products they sell until recently. It was around 5:40 PM CST when I went into Sally Beauty Supply on Walnut street in New Braunfels, Texas and was advised that the store would not be selling "multicultural" hair products anymore. I am a concerned customer and would like to know why the store is choosing not to sell "multicultered products" as the employee, possible manager, said herself. Women and men of different cultures shop at Sally's. Is it that Sally's is choosing to only focus on one type of culture and if so, what type of culture is that? Is it just that location and I feel there should be a better way of speaking with customers

Ulta Beauty

Ulta Beauty

2.8(74 reviews)
0.3 mi
•$$

This was my second hair appointment with Chelsie Foster, and once again she hit it out of the…read moreballpark. I showed her a picture of what I wanted and when she finished, it was exactly the image I had in my mind. Her attention to detail is incredible. Chelsie is professional from start to finish. She explains what she's doing, gives great guidance, and somehow makes the whole experience feel effortless. And let me tell you -- her scalp massage is amazing! She's also very respectful of your time, which I truly appreciate. I highly recommend Chelsie. She's talented, consistent, and genuinely cares about delivering the look you want. I'll definitely be back.

The employees that work here should either take courses in customer service or try a new career…read morepath. I've visited this location several times and the employees I have encountered have been less than pleasant to interact with. On one occasion, I had a question about a specific hair tool and I would ask the employee and she would look at me like I was bothering her and read off the description that I could also see...right in front of my face. Just say you don't know how to answer my question or ask another educated employee. More recently, I went for perfume and I asked an employee for help and she very quickly and rudely said she was helping another customer and I just have to wait. I understand how that works, but it is the way you speak to someone and the tone you use that makes all the difference. You are at your job, so speak accordingly and professionally. Ulta, do better and hire people who actually want to make their guests feel welcome and not like we are a bother.

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SEPHORA - cosmetics - Updated May 2026

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