Mary was incredibly helpful with styles for a 32B. She was very nice and easy going. Paige also…read morehelped me check out and she was a true joy to interact with! Thank you ladies for helping not hate bra shopping!

No Victoria's Secret has perfect customer service or wait times to check out, but this one is…read morepretty high up there. The girls don't bother you incessantly about needing help, and their store has always been organized and clean when I've been shopping. The employees in the dressing room are endlessly helpful. In addition, management is really good about returns due to damaged products after purchase/wear.

Shan was literally AMAZING!!!!! She ate my hair DOWN, full color correction and the exact haircut I…read moreasked for, she is the queeeeen of hair. Everyone here is so friendly and kind and the tea is delicious :) Go book Shan!

Horrible haircut. Plus, without warning, a $25 upcharge because I was a new client. Their customer…read moreservice was lacking and the overall unprofessional demeanor the staff and the entire experience warranted this rating. Back to the cut...it is uneven and flips up. My hair is not difficult when cut correctly but it is the worst cut, with no attention to the slight beveling required to make it easily stylable. All for $115!!!! DON'T DO IT.

Absolutely RUDE!!!! Went in to the shop, was ready to purchase items, and the staff just looked at…read moreme standing at the counter, never acknowledged my existence, so I left!! Tacky, rude, and will never recommend this small business!!!

My daughter and her best friend who are nearly teens and I went here on a busy day to check out the…read more Jellycats and since my daughter knows where they are she bolted up the stairs to go see them. The ladies at the front register gave them a weird look and then realized i was accompanying them and softened some. I didn't appreciate them judging her and her friend and what I can only assume was "they're young and not trust worthy" dirty looks, my daughter and her friend are very cute & normal looking kids by the way and also none of us were greeted or welcomed in the store at any time and not thanked for coming in when leaving. She comes in a lot with her grandma and honestly we won't be returning, Jax carries Jellycats and a bigger selection at that and my sweet and kind daughter won't receive judgmental glances either. I always support small businesses with GREAT customer service. This is not one of them.

I had the pleasure of working with Stephanie last weekend for my engagement pictures. She did my…read morehair and make up for our photos and WOW! She killed it! I fought sleep for as long as I could Saturday night just to avoid having to wash it all off! Stephanie is so easy and fun to work with. Our photos had to be rescheduled due to the fires, and she willingly arranged her already busy schedule to fit me in on a Saturday with short notice. She arrived right on time, bubbly and excited to do my hair and make up! I instantly felt at ease with her. I showed her several pictures of what I wanted and she NAILED it! I asked for natural glam and a braid with curls (my hair is thin so I was worried about the braid but oh man- she is so good with hair!). The conversation was natural and fun- she kept me relaxed and laughing the whole time! I had a few girlfriends over, and they all loved her as well! I cannot recommend Stephanie enough. She will be my go to for hair and make up moving forward. She takes the time to listen to what your vision is, she is a master in her craft, and most importantly- she has a heart of gold and just wants you to feel your best! One of the best to work with!

For my first appointment I had to wait 30+ minutes before I was seen. The second appointment it…read morewas another 30 minutes. I was interested in ordering a product used on my hair, but it had to be ordered. I paid for it, but was never contacted that it was there or available. I contacted them today to say I had to cancel my appointment 2 days from now and the next thing I know I got a bill with a cancellation fee for $35.00. I was never asked why I was cancelling, but I did ask if the product ever came in. Shana said she was going to give it to me when I arrvied for my appointment. WHAT?! This was somenthing I paid for and could have been using. Each visit my bill was well over $240.00. Shana is unprofessional. The place is dirty and she can't keep help. I gave them a chance. They under-performed on all counts.

I go to Velvet Files 1-2 times a year for special occasions. I care about the products that go on…read moremy body and was pleased to find this less-toxic salon (as non-toxic as they can be but of course nail polish can never be truly free of toxins as of now). Their sugar scrubs feel amazing! The prices are rough...I save up! it's a beautiful vibe inside and everyone has been lovely to me each visit. I got gel nails done by Salem once and several of them lifted and peeled the next day and I was able to go back and have those ones redone with no charge and with apologies from the manager. Owning up to mistakes (they happen everywhere) is important. That is the only instance that has happened with gel nails, so it was more about the application and is not their standard. Favorite Nail tech: BAILEY. She deserves her own 5 stars. she is good at her job, easy to talk to, made time to do a last minute polish change for me, and also doesn't mind if you read the whole time either. I smudged a nail an hour or so after my appt once (they felt dry but hey, mistakes happen like I said), and I sheepishly turned around and asked if Bailey could fix the one nail. Like a total rockstar she did, even making sure the color was right after I pulled the wrong one off the shelf. Bailey is the kind of tech you hope stays forever just so you can go see her for her services! Highly recommend, and be generous with your tips. One thing I think is helpful to know is their polish takes an hour to dry unless you buy Dazzle Dry, which is an extra $5 per service. (yes I did dazzle dry on that one nail that got smudged an hour later by my debit card, but debit cards and pretty rough surfaces.) So go ahead and budget dazzle dry in.

I don't often pay for manis or pedis but once a year or so I'll get gels before a vacation or…read morespecial event and love how pampered I feel at Velvet Files. They do use less toxic products and I do notice that often the mani doesn't last quite as long but worth the trade-off for me.

I have been shopping here for years, and I love their clothes: cute, unique, good fit, PETITES!,…read morecomprehensive (coats, dresses, tops, dress pants, jeans, sweaters, EVERYTHING!). The online sales and rewards make it especially attractive to shop here.

I went into loft the other day and saw tons of cute stuff for the holiday season! I mostly wanted…read moreto write a review for cookie. She was so helpful and kind. Some of the best customer service I have received in a long time! A great location!

The Windsor Hair Shoppe is a great place to have your hair cut and styled, especially if you are an…read moreolder adult. I had Carrie cut and style my hair, and she did a wonderful job. She listened to my concerns and expectations and asked a number of questions to help her understand what I expected. I have another appointment in a few days, and I am looking forward to another great experience.

They are the best!!! We just moved to Windsor and it is always hard to find a beauty shop that you…read morelike. I was so excited to fine Joelle Winter. She is wonderful!!! Nice, clean and friendly shop.

Bekah is amazing! Would 10/10 trust her with my brows & she's very passionate about her workread more

I used her services when she was still in school working from her home. The threading and eyebrow…read morehenna are the best. She's a awesome person to work with and is very knowledgeable about natural beauty care