I am so disappointed with scar treatment at this salon. They…read morepromised amazing result for 4 procedures for 800, but I received zero results even after 6 different procedures ... I waste 9 months to work with them .... During my last visit they said that they want to show me to their doctor, because they care, that I don't have results, and I spent time to visit them again and guess what their doctor said "that I should visit a DOCTOR". This ladies doesn't care about your time, health or money. They just smile and say they you need more and more procedures to have results.

Alex provided me with a micro-needling facial! Can't wait…read moreto see my new skin come in. Best Beauty place in Langley, came all the way from LA for this

I usually come here for purple shampoo & conditioner to maintain my bleached hair. My husband also…read morestarted purchasing shampoo here. We like that they have a wide selection of quality products at a reasonable price. Staff is knowledgeable and willing to answer questions and offer product suggestions. If you're a Sally Beauty Rewards member you get $5 off for every $40 you spend. There's plenty of free parking.

This is a pretty small location. They don't always have everything i need…read more Staff is friendly and they do always offer to help. The prices are decent and they do have a wide variety of different product lines that you can't get in other places. All in all I'll come here if I need something and can't make it to the other locations. Just do yourself a favour and call ahead to verify they have what you need in stock if you are going there for something specific.

Nicest employees ever, really went the extra mile to help me despite their brick&mortar store being…read moretemporarily closed due to COVID-19. Still open online, super fun store with lots of variety!

This place is brand spanking new as in only 5 months old. I was on my way to another store,…read morehowever, what encouraged me to stop in was their wall of nail polishes and cupcake bath bombs in the window display. I was actually looking for lavender coloured nail polish. What I did find was 22 different shades of purple literally. Now there's no excuse for not finding that perfect nail polish shade for that outfit. They also carry LA brand make up at reasonable cost, I am a huge fan of their cotton candy pink and blue shades that I am strongly considering for Halloween for my Jem costume. The customer service was a bit of a turn off. They weren't rude but they slightly made me feel like assisting me was an inconvenience even though I was the only one at the store. This is probably why I didn't pick up a lipstick right away and will come back.

Went in for the first time ever on 12/14/2017 to get a hair trim. The lady (unsure of her name) was…read morekind and really wanted to make sure she knew what I wanted before starting to cut. She gave me a cut and made sure I liked it before sending me off. However, she was trying to up sell me into a wash, curl, adding toner etc which I was not fond of. I said I wasn't interested and it got uncomfortable which I didn't like. Other than that though, the experience was good. I was in earlier (I arrived 15 minutes earlier than my scheduled appointment) and I was treated with good service.

Have been here half a dozen times for eyebrow threading since I moved from Vancouver. Always…read moreavailable for walk ins, and it's only $9 for a perfectly (and quickly) threaded set of eyebrows. She does a great job!!!! I find that her technique hurts less and is quicker with a fabulous result vs some of the more expensive salons I have been to in downtown and kits. They also sell Loma here, An amazing brand of salon strength organic haircare that's hard to find. Great job guys!!!

Every big mall needs a Sephora and it is great Brentwood has one. It is located on the newer side…read moreat the outdoor plaza. That means it is a walk from the car park. I ordered online to pick up at the store. Somehow there is no option for curbside pick up. I wish there is some parking spots on the street closest to it for that. As it was, I had to trek from the parking lot by London Drugs (currently still free parking there) to Sephora just to pick up my purchase. The pick up was simple. Just inform the staff (usually there is one standing near the door) you are there for pick up. They will bring your purchase to you. You don't even need to go all the way inside to the cashier for that. Show the bar code on your email purchase notification so they can scan it. Then you're on your way out. I love this option from Sephora online.

I'm so glad there's a Sephora in the brentwood area. I generally spend alot more time in this…read moregeneral area so it's really convenient. They have alot of brands like the other stores which is great and the service is wonderful as well. The only thing I feel is I find the store really cramped with the lack of spaciousness compared to other stores. So walked and maneuvering around is a bit more challenging.

I requested pedicures for two--then just before my appointment, they cancelled because of staffing…read more They couldn't accommodate a different date of the numerous other dates I suggested.

Loved my hair and makeup . thank you ! would highly recommend to anyone looking for something…read morebefore a special event

I am extremely disappointed with the customer service experience I received…read more On July 21, I booked a manicure and pedicure through the salon's online booking system, with a total value of approximately $200. My appointment was scheduled for 9:00 a.m., and I received an initial acceptance notification, followed by a confirmation request earlier this week, which I completed. I also received another notification the day before my appointment and assumed it was simply a reminder. When I arrived for my appointment this morning, I discovered the salon did not open until 10:00 a.m. After checking the most recent notification, I realized my appointment had apparently been cancelled the previous day. I acknowledge that I should have opened and reviewed the final message more carefully. However, I believe the larger issue is that an appointment time was made available that could not be honoured, and no one contacted me directly to apologize for the inconvenience or attempt to rebook me promptly. When customers have scheduled services well in advance and confirmed their attendance, a last-minute cancellation deserves more proactive communication. Unfortunately, this experience left me feeling that customer service was not a priority. As a result, I would not feel comfortable recommending this salon to others. Additionally, the appearance of the salon entrance was concerning. The hallway contained multiple fly traps covered in flies taped to the windows and hanging from the ceiling. Regardless of the reason, it did not create a clean or welcoming first impression.

I discovered this hidden gem through a friend and feel very lucky I did! They are very up to date…read morewith all the latest nail trends and i get compliments on my nails now all the time! I highly recommend them!

Viv was highly recommended by a colleague of mine who has amazing hair…read more It is my birthday today so I decided to gift myself a new hairstyle. I called and Viv happened to have some time to fit me in. I'm so glad she did! I explained what I was looking for and had a couple of photos to show her. Not only did she give me what I wanted, she went well over and above what I could ever have expected! I spent the rest of the day finding excuses to walk past my mirror so I could admire myself :) Thank you Viv....I'll be back!

I was welcomed warmly and felt so at home when I dropped in to have some TLC for me and my hair…read morejust a few minutes ago. Viv was an absolute gem and took such good care of me giving my hair a relaxing head massage and wash. Viv offered great advice and tips that I truly needed :) I just got bangs a few months ago and I'm still trying to learn how to maintain them and Viv took it in stride, reassessed them, made some adjustments and explained what needed to be done and got my permission before making any changes. Thank you Viv!