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Farmington, CT

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SEPHORA

3.2 (43 reviews)
Closed • 10:00 am - 8:00 pm

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Review Highlights - SEPHORA

“The Sephora store in Westfarms Mall is great one for your skincare and makeup needs.”

Mentioned in 4 reviews

Read more highlights

Bluemercury

Bluemercury

3.5(19 reviews)
2.8 mi
•$$$

I am NOT a makeup person. If I ever needed anything, I would just go to CVS or Walgreens and just…read morebuy whatever I used to buy for my skin when I was in middle school. I decided, being almost 40 and on the job market, to finally invest a bit in my appearance. I walked into Blue Mercury and was treated like a long-time, valued customer. I didn't catch the name of the folks that helped me, but they advised me on what the best thing was to buy for the simplest makeup application, and even gave me some samples so I had a proper mascara to use on the day. I cannot thank the lovely salespeople enough. They made me feel great from the second I walked in.

I visited this store a few weeks ago with two friends but this has been on my mind ever since…read more While the store is stunning, the customer service really ruined our experience. There were two employees working. Only one paid attention to us even though we all needed individual help. We found this employee to be dismissive and quite frankly, insulting. My friend asked for a highlighter and the employee said sarcastically "well what have you been seeing online that you like?" When she showed us a product she said someone on tik tok with lots of "older followers" likes this product - we are in our 30s. That is offensive. She then proceeded to pretty much ignore us and the other employee there paid us no attention. For an expensive store that requires assistance, this was extremely disappointing.

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SEPHORA - cosmetics - Updated November 2026

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