I recently had a very disappointing experience at the European Wax Center in Edgewater. I called…read moreahead to let them know I was running a bit late due to traffic and would arrive around 5 pm for my 4:45 pm appointment. Despite my efforts to communicate and arrive within a reasonable timeframe, the receptionist was very unhelpful and very rude. I was late for 10 min only, upon my arrival at 4:55 pm, I was told that I couldn't be accommodated because another customer had been scheduled for 5 pm. She was lying, I was there at 4:55 as I mentioned and no one had arrived after me, and it seemed very unfair that my appointment time was given to someone else. The lack of communication and customer service left me feeling very upset and very much disappointed. I believe it's important for businesses to handle these situations with professionalism and empathy. I hope that the European Wax Center can address these issues to ensure a better experience for their customers in the future. I believe that individuals like her, who are very rude, dont know how to talk to customers can tarnish the company's reputation. Starting today, I will be informing all my family and friends about this situation, and we have collectively decided to discontinue using their services. I personally will not be returning as a customer.

I recently had a very disappointing experience at the European Wax Center in Edgewater. I called…read moreahead to let them know I was running a bit late due to traffic and would arrive around 5 pm for my 4:45 pm appointment. Despite my efforts to communicate and arrive within a reasonable timeframe, the receptionist was very unhelpful and very rude. I was late for 10 min only, upon my arrival at 4:55 pm, I was told that I couldn't be accommodated because another customer had been scheduled for 5 pm. She was lying, I was there at 4:55 as I mentioned and no one had arrived after me, and it seemed very unfair that my appointment time was given to someone else. The lack of communication and customer service left me feeling very upset and very much disappointed. I believe it's important for businesses to handle these situations with professionalism and empathy. I hope that the European Wax Center can address these issues to ensure a better experience for their customers in the future. I believe that individuals like her, who are very rude, dont know how to talk to customers can tarnish the company's reputation. Starting today, I will be informing all my family and friends about this situation, and we have collectively decided to discontinue using their services. I personally will not be returning as a customer.

Nice, clean, and accommodating place. I find piece of mind purchasing my items from an actual…read morestore, that way I know that they are authentic. I saw something that was included in a pack that wasn't available individually and the staff were very kind to open up the pack and allow me to purchase some on their own. I really appreciated that. Plus, they give free samples which is always great. I wish they had more variety of their masks but other than that I will definitely be returning.

I made sure to get a blowout in preparation for the new year! Excellent experience with Asia. She…read morestyled my hair exactly to my liking. My blowout will usually last me 5 days, which is perfect! The blowout membership is awesome. I visit twice a month for the price of one blowout. Very accommodating and friendly front desk.

I am writing a review regarding the customer service I received from Tara at the front desk today…read more I was hung up on twice today by Tara in the middle of a sentence. It was shocking. The first time, I was scheduling my appointment and sharing that anytime before 12:30 was good because my brother was visiting. While I was still talking and sharing that I needed to leave at a certain time, she abruptly hung up the phone. Then unfortunately because life happens I was running 5-10 minutes behind. I was driving and around the corner when Tara called to see where I was. I apologized for being a few minutes. She told me to just come and as I was sharing that my brother had an issue with his phone being broken and that was the reason I was late getting it fixed in line, we got late. But she hung up the phone mid sentence. I did get to the appointment 13 minutes late and would have been ok if they needed to cancel. Rules are rules, but customer appreciation and respectfully communicating is a different story. Her tone both times was super rude, short and abrupt and not friendly at all. That's the main reason for this review. The communication style. Not customer friendly. Almost like I was not welcome. She then cancelled my brother's appointment today which was scheduled for 5:30. I felt it was personal. I also noticed how friendly she was to the gentlemen who came after me and I wondered if it really was personal--I wondered if the color of my skin also had anything to do with her way with me. Like I am not as important or valued or respected as a person, but a white male who walks in after me is literally hugged and welcomed with the utmost heart and openness. Pay attention folks. I've been going there for ages now and this is not the way to treat a loyal customer, whoever they are and from wherever they are. I also received no proper apology, but rather a deflecting of the blame. I have a copy of the text message w/ no proper accountable apology as well. The hair stylist who did my hair is amazing. Her name is Shahida, but unfortunately as a result of Tara's behavior I am cancelling my membership and not returning again. Thank you.

I came to this Amore location and I have to say I enjoyed my browsing and shopping here. The…read morecustomer service here were attentive and they were also at the same pace as I which means ( I had tons of questions lol and she kindly answered what I did not know ). I give this business and location 5 stars because they are not only nice to their customers but they also care to give recommendations of which product is best or suits best for the skin type. Plus free samples and products after I made my pricey purchase. Haha ^_^ Browsing and trying the testers were the best part :-)

I went into this store since I really wanted to purchase a product that my friend recommended to…read moreme. When I went into the store they ladies were not helpful at all. I had questions which they couldn't answer. Worse they lied to me about the product saying this is the one that I wanted. When I returned the store the next day, they wouldn't even recognize that they tricked me about the product and would not give me a refund. I understand it's their policy but I was misleaded and shouldn't be punished for such thing. Mind you, I returned about 12 hours later to do the exchange. It didn't happen. Horrible customer service

My first time Sara did a wonderful job with my pedicure very relaxing no rush expert jobread more

Great pedicure by Jenny not so great manicure by Sally. Nails are only two days in and already…read morelifting and left very uneven cuticles also left very dry. Oh and she even told me next time get a set bc I have dark spots in the nails. I said, well why didn't you do fresh set if you see fungus? How can I get refund?

I visited here 2 weeks ago after purchasing a Groupon ($17) and was very happy with the mani/pedi…read morewith Paraffin and Hot stone I received. The nail technician (who was also the owner) was very friendly and did a wonderful job on my nails. She took her time and really did a meticulous job on making sure my nails looked nice. The salon isn't as fancy as most but they do a great job. Would definitely recommend.

Love love love! I came here due to great reviews from Yelp and I am so happy I did. I got a UV gel…read moremani and then a layered hair cut and blow out. Steph slayed my hair! $25 for a layered cut and $35 for blow out with curls at ends. See pics...it speaks for itself. Thanks so much ladies. I will definitely be coming back for a haircut whenever I get split/dead ends again.

Such a delightful experience at this Korean beauty store! They have lots of amazing Korean products…read moreyou just don't see in regular American stores. Definitely worth checking out for unique K beauty finds and great service.

There were signs all over saying buy one get one free, yet when I asked the owner she said that was…read morelast week and it does not apply now. She then said that she will give me a second bottle free if I buy the sulwhasoo face wash (which also happens to be the most expensive cleanser in the store at $38). I didn't think anything of it and made the purchase but after I spoke to my mother in law, who is Korean, she said that the owner upsold me and declined the buy one get one free because I am not Korean. Which kinda sucked.

Looooveee my lashes! Gentle technicians with an excellent eye for detail, my lashes are so…read moreperfectly balanced and placed Im so happy...this is my new spot for individual lash extensions!! I was able to get a same day appointment, and my lash technician Rachel was AMAZINGG!! She was so gentle and did such a beautiful job, my lashes came out so perfect!!! They're so light-weight and well-placed that I can barely feel them...I got a combo of natural looking and cat eye lashes for an everyday but still glamorous look....if you're not sure exactly what you want they also show you the lash lengths so you can pick exactly what you want! They also have a referral program for 50% friends and family so Yelp friends message me for the promo code and get yourself amazing lashes too! Pics to come later!

I had a Groupon and wanted to try out a new lash place - probably the worst customer service I've…read moreexperienced. The owner was extremely rude and dismissive. I had an appointment for 1PM and they took a girl who came in after me with no explanation. There was no hospitality at all, will not return and would not recommend.