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    SEPHORA

    1.0 (1 review)
    Closed 11:00 am - 7:00 pm
    Updated over 3 months ago

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    5 years ago

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    Ulta Beauty

    Ulta Beauty

    2.6(35 reviews)
    1.9 mi
    $$$

    Just ran in for some pretty smelling lotion for anniversary night.‍…read moreThis location is twice as big as the one in Bozeman. Easy to navigate, no line at the register, and the cashier was super smiley and sweet.

    Tried to place a curbside pickup order 3 days in a row. Every time i went to checkout my card was…read moredeclined time and time again. I got on the phone with customer service as he said they would be able to resolve the issue in 24-48 hours??? When i finally got my payment to go through days later (never heard back from customer service) I placed the order for curbside and was not notified when my order was complete, didn't give me an option to add my parking spot so i called the store. After 4 different attempts at getting them on the phone someone finally answered and told me i had to come inside to pick it up? Why would i do that being i work an extremely busy schedule and do not have time to shop or go inside. The lady on the phone was extremely rude, and when i got inside i stood by the "pickup area" and was ignored for close to 5 minutes when someone finally approached me and started gathering my order scanning the items. This is after i walked into the store and not only did the 4 ulta employees standing by the door glare at me but i did not get greeted by anyone. This is the WORST online shopping turned to in store shopping i have ever experienced. EXTREMELY unprofessional, i will no longer be shopping at Ulta and until i receive a customer complaint response i will make sure everyone else knows this is absolutely not the place to shop. SMH Ulta employees! Sephora will be the only place i shop for supplies moving forward until I'm compensated or receive an apology.

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    Ulta Beauty
    Ulta Beauty
    Ulta Beauty

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    Sugar This By Susan - Sugaring

    Sugar This By Susan

    5.0(1 review)
    1.0 mi

    I have continued to have an amazing experience at Sugar This By Susan (Sugaring)! Susan is an…read moreabsolute expert in the field of Sugaring and has made me feel comfortable throughout the entire process. The bond she builds with her clients amazes me. The salon is impeccably clean, and the ambiance is soothing and relaxing. Susan's technique is gentle yet effective, and I was pleasantly surprised at how different the process is compared to actual waxing. I'd HIGHLY recommend Sugaring over waxing any day! Sugaring leaves my skin feeling soft, smooth, and hair-free for weeks, and I mean WEEKS. I highly recommend Sugar This By Susan to anyone looking for a high-quality Sugaring experience. She continues to go above and beyond any and all expectations. Thank you, Susan, for the amazing service!

    From the owner: Finding a skin care specialist that really understands what your skin needs can be difficult. At…read moreSugar_This By Susan my number one priority is to provide great skin care that will keep you looking radiant as always regardless of your skin type. Located in Billings, I offer a variety of skin care services, including light massages with services, makeup services, Facials, Backials, Light therapy mask treatments, Herbal Body Wraps, Detox Mud Body Mask, Sugar&Salt Scrub combos, Specialized Scalp treatments, Sugaring Hair Removal services, Special Extractions treatment services for face and Body areas. I also offer Lash perming & Henna Tint , Brow tinting also. You can get in touch with me through my website or contact through my booking form. Now serving clients in my new location: Inside of Tanz & Things, 1844 Broadwater Ave Suite #2, Billings, MT 59102

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    Sugar This By Susan
    Sugar This By Susan - Sugar scrub soft

    Sugar scrub soft

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    Big Sky Beauty Supply

    Big Sky Beauty Supply

    4.3(3 reviews)
    0.8 mi
    $$

    As far as beauty-supply stores go, Big Sky is a step above…read more It's small enough to be easy to browse, but doesn't lack any of the things expected of a place like it. It has something some other places don't though: it's locally owned and operated. I was expecting a warehouse-like atmosphere, but was actually somewhat surprised by the down-to-earth setting. There were several customers in the store, and that gave me a chance as I explored, to watch the interactions. Despite the hundreds of different products, the person working was able to help one person looking for a specific brand where she couldn't remember the name, but knew that it was made by a certain company and once she was told the label had been updated, was satisfied that what she had been handed, was what she had been seeking. The wig selection here was the surprise. While there were the usual, Big Sky also had a few samples in atypical colors. They can not only fit a wig for you, they will style and color it as well. There's a good selection of nail polish, tools, and the like to ensure someone walks out with a head to toe look. If it's not here, it can be ordered. If supporting local is a necessity, then Big Sky Beauty Supply should be on the list.

    Reagan, the woman who owns the shop, is so knowledgeable about hair care and products. Has so much…read moreadvice and helpful and thoughtful knowledge about the products. She is one of those rare, truly sweet, super intelligent and emotionally intelligent, compassionate, empathic woman I've met. Big sky Beauty is my go to for all my hair needs. There are even a lot of fun wigs for sale. You'll thank me later.

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    Big Sky Beauty Supply
    Big Sky Beauty Supply
    Big Sky Beauty Supply

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    Massage Envy

    Massage Envy

    2.8(9 reviews)
    1.7 mi
    $$

    I was okay with this business at first. I am a traveling health care professional and signed up…read morefor a limited 6 month contract. Availably for deep tissue massage was very limited. I was understanding of this because Billings, MT is a relatively a small community. My problem with Massage Envy in Billings, Mt is that I cannot Stop my membership. They are telling me it auto renews after initial contract period is complete. I have contacted the Billings repeatedly and they assure me it will be canceled. 4 months later and I am still being charged! Today they told me they are under all new management. I requested the manager to contact me and the employee stated "She is very busy, but I will tell her".

    The massage was good (therapist Stacy, strong hands), the rest was very disappointing…read more I went in for my first massage here with a gift card on a Sunday. Intro price for a one hour massage (amounted to 46 minutes of hands-on time, to be exact) is $55, the gift card I was given was for $65. When it was over, I asked that the remainder on the card be added to the tip. Emily at the front desk told me that the gift card only had $55 on it. I showed her the sleeve that it came in, with their written "$65" on it, she responded with, "Weird. Yeah we go off of the computer, not what that says." I asked again why they would write 65 if it wasn't for that, she didn't know. There was another girl at the front desk, she didn't say anything. Then Emily tried to sell me a membership, and maybe one for my boyfriend, too. I left, and had the person that gave me the gift card check their bank account, which showed the transaction to be $65. I called Massage Envy, they said they needed to call me back. About 20 minutes later, they called and said that it was in fact for 65, and that they could just add it to the tip. I asked to take care of it another day so that I could speak to a manager before leaving this review. I called and spoke with a manager on Monday, she mumbled through her name so I asked again, she mumbled through it again so I'm not sure what her name is. She interrupted me about four words in to say, "yeah we figured it out so we're all good." I asked her if she understood why it's concerning that I had to fight for $10 and then prove it before they would honor my gift cards value, and she responded by saying that she can't teach new people everything before they start. She asked if there was something I wanted, and I said I simply wanted to get a managers input before leaving this review. I said I would like the remaining $10 to go to Stacy, and she informed me that she had already given it to her, anticipating that's what I wanted done. I do not recommend going here, simply because of everyone but the massage therapists.

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    Massage Envy
    Massage Envy
    Massage Envy

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    SEPHORA - cosmetics - Updated May 2026

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