I had the worst experience at this Sephora location , what's made it worst is the manager who knows nothing about management!! I went there and there were to ladies on the cash register checking out the cashier took forever to help the customer in front of me and the manager was on the phone helping another customer she could have had move so the line can keep going but no she decided to stay on the phone for over 30 min and help the customer while other customers are on the line anyway i waited there for almost 43 min on the line waiting for one of them to check me out but one of the employees cut me up in line and helped another customer who she was helping on the floor!!!! What about people who are waiting on the line !? Anyways i was so mad the manager told her employe who cut me in line that i was waiting for too long instead of telling her employee to check me out no she told me to go outside and check outside with Khols register! If i want to check out with Khols i wouldnt come to Sephora but anyways i held my guts and went there to check !!! And there was another customer front of me having a problem with her credit card and the other cashier was to busy talking to other customers so i waited on that line 15 min !!!!! I went back to Sephora left the stuff on their register and got out i went and asked for Sephora's manager which was the first manager who did nothing when i was waiting for 43 min in line and her employee cut me in line i told her u were there and saw what happened she said oh sorry i don't recognize you let me check you out now!! I told her i left the stuff and you were there , she said i don't know what you're talking about i am sorry anyway about what happened to you !!! So disrespectful and so unprofessional, it's disgusting how i got treated by manager and her employees and if there was supervisor on duty i would have had talked to them i am never going back to this sephora ever again! read more
