Sephora is Sephora--all over the world. Same decor, same products. The advantage here is to not have to drive all the way to the mall, and, killing two birds with one stone, make an Amazon return at the same time.
And, as always with standardized boutiques, it all comes down to the employees. An absolutely delightful assistant is charming and helpful, thoroughly searching the draws AND the back of the store, and usually finding what I am looking for. The other assistant, much younger-- not so much. Her first response is always "if it's not on the shelf we don't have it." If asked to check the drawer, she pretends to do so, reluctantly, for about 10 seconds before triumphantly announcing " this Sephora does not carry that product." Without having encountered that aptitude, I would have given 5 stars. read more