my name is Chris Wright. I rent a big storage unit in this facility on the first floor right near…read moredoor, which is really convenient Chris at the front desk is always been phenomenal helping me on my monthlypayments all the staff have been phenomenal in that regard. This last week for some reason they didn't schedule my payment on Monday. When I contacted them via text like I normally do. I'm sure this will be easily resolved soon. Know that the facility is clean well maintained, and well secured. You can't go wrong with Arlington Climate Control.

5-star review. Absolutely recommend this business. I just moved from California and needed a small…read morestorage unit to store some of my belongings until I find a permanent home. I called in advance then went to the property to view available units. I immediately rented a space here and unloaded my belongings the same day. This storage facility is super clean, easy to access, in a very safe location, and the employees are extremely helpful. The price was on point and fairly competitive compared to units elsewhere in Memphis. Again, 5-stars to Arlington Climate Controlled Storage.

Good people and amazing prices. Offer indoor/outdoor units also parking spots. Highly recommend!read more

Sadly disappointed. This comment won't make a hill of beans to anyone at this point bc they up and…read moreclosed without telling their customers and from what I understand the staff didn't even know until Public Storage showed up one random Tuesday and told the employee she had no job. Anyhow, as of that wasn't bad enough. Those of us that were renters had no idea until we got a text and an email that said 'welcome to public storage ...oh, and surprise you now owe us $85+ MORE than what you were paying. Public Storage 'says' that Strong Point didn't leave our contracts with them so they are claiming they can't or won't honor them. I don't have that kind of money. I left an extreme home situation and had no choice but to put my life into a storage. I hate they did that to me and the other renters. I also hate that they did that to the staff. Such a shame.

From the owner: StrongPoint Self Storage is an industry pioneer in changing how people view self storage. Gone are…read morethe days of rusty outdoor metal structures and ramshackle fencing. We have designed self storage facilities that are modern and more community-centric than ever. We've leveraged the most advanced security systems, access controls, and technology-driven conveniences to provide an unparalleled customer experience. We believe you deserve to store your belongings in a clean, modern facility with the best in class service. StrongPoint is here to help you protect and care for what matters most.

Don was very fantastic the entire time, he was very welcoming and informative and he also did…read morethings in a timely manner as well. Customer Service was definitely SUPERB !!!

I am always greeted with a smile. Someone is always available to answer any question. The staff is…read morealways friendly and are very informative.

Excellent customer service at this location. I was able to…read moreHandle all of my affairs in a timely manner.

When I need storage I think of extra space. Always clean and welcoming staff. They have all the…read morepacking supplies I needed and helped during a hard transition.

Since my review, my rate was still increased $17 per month, but not the original proposed amount. I…read morecannot say more positives about the 5 star manager Don, nor a wonderful employee named Toni. They have always been helpful, accommodating and understanding. The units are well maintained and I do appreciate the cleanliness and care of the grounds. But I have discovered that the owners of the storage unit are responsible for yearly price increases on their customers and these employees do not have control of this. Unfortunately, the owners seem out of touch with the customers who do have problems with annual increases.

Donisha'is very sweet and the storage units clean . The storage company also offers moving…read moresupplies for your convenience .