Love the super clean and new facility. The units are easily accessible, which is a plus. Marico was…read moreso knowledgeable. He was a pleasure to deal with.

Don was very fantastic the entire time, he was very welcoming and informative and he also did…read morethings in a timely manner as well. Customer Service was definitely SUPERB !!!

I am always greeted with a smile. Someone is always available to answer any question. The staff is…read morealways friendly and are very informative.

Hi my name is Riaco Leverston just wanted to thank your employee Antoinette Anderson for a great…read morejob in helping me and answered any questions I needed thank and you all continue to have a blessed day looking forward to doing business with u in the near future giving u 5 stars

Very friendly, helpful and accommodating. Would recommend. Kristin was so nice and helped me a ton.read more

The clerk Tiffany , was very helpful and very knowledgeable…read moreabout her job. Not only was she helpful in getting my bill paid She also was in the process of training another coworker every time I go to this location. She's always at work eager to help. So thank you again Tiffany.

As if the stresses of moving and getting storages isn't already high, the funky attitudes of these…read moreemployees at storage units are horrid. I've tried a whole new company and it's still the same. It's like .... These storage companies seek to hire the absolute WORST mofos they can find. Rude as fuck, unprofessional, and just LAZY AS FUCK like dayum. Ya sit on your ass all fuckin day at a self service storage. Literally an east check so why so rude? It's one lady in there that ... nvm. Pick somewhere else. PICK ANOTHER LOCATION. If you're seeking good customer service, this place ain't it. Hell if you're seeking bare minimum customer service, this ain't it. Picked this location for convenience and it still was a bad decision. One star is way too much. I hate this location. HATE HATE HATE. I do NOT recommend.

Since my review, my rate was still increased $17 per month, but not the original proposed amount. I…read morecannot say more positives about the 5 star manager Don, nor a wonderful employee named Toni. They have always been helpful, accommodating and understanding. The units are well maintained and I do appreciate the cleanliness and care of the grounds. But I have discovered that the owners of the storage unit are responsible for yearly price increases on their customers and these employees do not have control of this. Unfortunately, the owners seem out of touch with the customers who do have problems with annual increases.

I highly recommend Houston Levee Storage. I've rented 2 units there since their opening. Donisha,…read moremanager and Carol, asst. manager are the best. They're both very helpful and courteous. I love they have an app to unlock the main gate. The property is clean and secure. And the rates are awesome too.

This place has gone seriously downhill! The management has changed hands over the years, but it's…read moreto be expected. I've been with them since they opened. The latest managers reek of something shady. Fees are getting tacked on for no reason, and even though I'm paid up, I can't get in the gate. Yep, I'm locked out like I haven't paid my rent. Any time I need to get in, I have to call someone (no one lives there anymore) to tell me a code I can use to get in. What a pain. The fact that all the storage places the former owners owned were bought by another company but under different names just seems odd. Will they suddenly close one day? Oh, and management is useless. The woman in the office is nice but knows nothing. She's obviously brand new to the industry and can't do anything. She won't even give you the name of her boss, should you have a problem. Her bosses are condescending and rude. Just go to Public Storage, half a block up on the corner of Germantown Parkway.

I was a customer here for 6 years, carried insurance for the duration of time there. Storage was…read morebroken into, sheriff came, manager reported but the insurance carrier they carried DID N'T COVER MY CONTENTS!!! The doors/screens need placing or new doors put in! The wood is rotten and the rubber lining in the pull down doors needs replacing or for that matter the structures need an overhaul/replacement/overhaul! The only security cameras are in the front by the office area! There are NO cameras in the middle or back of the facility... The staff on property was nice and tried to accommodate but hands are/were tired because of ownership! So they only can do so much! Storage fees are really high everywhere and people should get better prices/service, especially with the economy! DON'T use this business if you can avoid do so until they make changes!

Great location for us. The manager was very helpful and friendly. Answered all of our questions and…read moreaddressed all of our concerns. They have excellent security (details of which I will not post publicly). Several different discount plans available for new renters making it a better value than other storage facilities we had looked at in the area.

Kendra is always helpful! Thanks so much. Im definitely…read morereferring her for business! 10/10 customer service and professionalism

Great experience. We needed a unit last minute and late in the day. The folks here are very…read morehelpful. They signed us up over the phone and when we arrived later that evening everything was exactly as expected. Gate entry code worked...great directions to the unit...lock/keys/paperwork right in the unit. The unit was clean and in good repair. Thanks!

Excellent customer service at this location. I was able to…read moreHandle all of my affairs in a timely manner.

When I need storage I think of extra space. Always clean and welcoming staff. They have all the…read morepacking supplies I needed and helped during a hard transition.