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    Sentry Mini Storage - Phillips Lake

    5.0 (1 review)
    Open 9:00 am - 5:15 pm

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    8 months ago

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    Scout Moving & Storage - He is Leon, and he help me a lot in the moving. This company works very well.

    Scout Moving & Storage

    (83 reviews)

    If I could leave 0 starts, I would. Missing items, they left items with us that weren't ours,…read morebroken furniture pieces, run-over boxes; they wouldn't unload until we signed that the load was fine, even though we hadn't seen anything. Said our ladder got left off the truck, but they couldn't find it later. Horrible service!!!!!!

    An absolute nightmare. Do. Not. Hire. This. Company…read more Anything that can go wrong probably will. Deceitful and disrespectful with no regard for your time. My boyfriend moved from SF to Seattle, and found this company potentially under a different name (the contract says Yelp Moving & Storage and it may also be under Simply Moving, there's quite a few links on Ripoff Report - see links below). During our pick up, they increased the quote on the spot by $600 because it was "more than estimated" despite the fact that it indeed matched the quote. We were desperate and they were already in our home, so we reluctantly obliged. Already a red flag. The delivery window was incredibly vague, and it took them an entire month to inform us they were transporting our belongings. There was no communication whatsoever and no set timeframe. My boyfriend had to reach out numerous times just to get a pulse check on our delivery. After an entire month, my boyfriend was contacted by the driver who committed to a 2PM delivery on a Monday. Well, they arrived three hours late, well after 5PM, and my boyfriend essentially missed work a huge chunk of work for no reason at all. Red flag #2. It gets worse. They then demanded the total in cash even though it was never communicated (nor is it in the contract). The driver then threatened my boyfriend saying it would be an additional $500 fee to pay with card. My boyfriend requested he call his boss, Carlos, and read the contract out loud, which states "card accepted." They argued back and forth until Carlos unwillingly gave in. They then tried to run his card, which was apparently one digit off, and couldn't get a hold of the main office because *SURPRISE* it was closed because *they* arrived late. Due to the fact that they were unable / unwilling to take his card, they ended up threatening us with a fee of $500 to re-deliver and left with our things. My boyfriend contacted Tom via email who replied next day (because again, SURPRISE, no one was answering our calls) stating that it was a "slap in the face [for you] to be calling every day about delivery and when we show up you aren't ready" (see screenshot of email). Are you kidding me? First of all, it's YOUR fault for 1) refusing to take card even though the contract says card accepted and 2) arriving late so we're unable to reach you and 3) being vague about the delivery timeframe. Tom then ever-so-pleasantly tells us that he was finally able to charge the card, and charged it with the $500 fee for the inconvenience and to anticipate our belongings arriving Friday. Well, surprise to absolutely no one, the driver calls on Thursday instead, and tells my boyfriend he is delivering the items in two hours. TWO HOURS! My boyfriend then had to rush home from his work to accommodate THEIR schedule. If you're moving and seeking movers, please, please, please- I urge you to find a reputable company. With the headache, the questions, the hidden fees, it's not worth it whatsoever. You don't even save money. As others have mentioned, it costs just about the same, and you won't have to deal with such terrible people. With the stress of moving, worrying about your belongings is the last thing you need. Ripoff Report: https://www.ripoffreport.com/reports/yelp-moving-and-storage-simply-moving-inc-nw-relocation-scam-artist-tom-mcjilton/portland-oregon-97210/yelp-moving-and-storage-simply-moving-inc-nw-relocation-scam-artist-tom-mcjilton-yel-1448794

    ACME Moving Labor - Crew with Happy Customers. Stanwood, Washington. ACME Moving Labor.

    ACME Moving Labor

    (24 reviews)

    Central District

    What a time to move! My husband and I are building a new home, and decided to put most of our…read morestuff in storage until the new home is complete. Of course, after talking about such a move for years, we decided to do it during the pandemic which made everything harder for us. We packed all our boxes ourselves, so hired Kedric to "tetris" everything into our PODS container. Kedric and his team did a great job of communicating with me on pricing, schedule, and services available. Overall communication was excellent. My 16 foot PODS container was not big enough for all my stuff so we had to extend the project to another day to load a second container. Both days, Kedric brought a team of 2 workers. He was good at managing them. Luckily due to the pandemic, Kedric's schedule was open enough to accommodate the second day. Everything was well packed, I guess we'll have to write another review when our new home is complete and we unpack our furniture and goods. Only then will we really know how well it was packed in the PODS. The one thing I wished I'd known was how many blankets were needed for packing around furniture and odd-shaped items like floor lamps. I had a few bedspreads and blankets but had to buy so many from Kedric that it really raised my overall bill. If I had to do it again, I would attempt to buy some lightly used blankets or buy a huge number wholesale. But that's not Kedric's fault, just my ignorance.

    Kedric Jackson, the owner of ACME Moving Labor, is one of the most dependable, hardest-working,…read moretrustworthy, kindest people I've ever met. He sets a new bar for business owners. I called Kedric on a Saturday night when I was stressed about having to move out of a vacation rental because of a bad leak...three states away from where I was home with a very sick dog. I was surprised to reach a "live" person so far outside of usual business hours. Kedric's 15 years of experience and calm demeanor gave me immediate relief. He met my tight deadline and masterfully coordinated a complicated move, packing and storing while we communicated on Zoom. I have only wonderful things to say about Kedric and ACME Moving. I'll definitely recommend and use them every chance I get!

    Pals Moving Systems

    Pals Moving Systems

    (11 reviews)

    Ballard

    I used this service a couple years ago and it just poped up, so i want to share my experience with…read moreyou all. i lived in a 3 story country house with winding stair cases that scared me to dealth for anyone to bring a 50 inch smart tV, 5ft dresser or any of the other items i percieve to be valuable down. they completed this task flawlessly were well groomed on times, didnt stink which frankly ( i apologize to say) movers often do. i would recommend not only to a friend but any person close enough to hear :)

    FYI there appears to be two different crews for this company. While one crew has constantly…read morereceived very positive reviews, we received the other. Please do not use this company, look elsewhere. There are many good small moving companies that would be happy to have your business, but this is not one of them and they don't deserve you. 2.5 hours late, terrible communication, less than advertised service levels, and very unprofessional. The expected rate was to include 3 "movers" and a truck. What we received was 2 movers and a driver who didn't leave the drivers seat. He was however more than happy to yell profanities at us and the other movers from his perch when we complained. Carlos did most of the work, was perfectly fit for the job, was very friendly and courteous. Thank you Carlos, but please find another place to work. I'm very sorry to write my first negative review during the holiday season, but it's necessary. Companies that deliver service at these levels should not exist in our economy. Giving them your business simply means they'll survive long enough to impact someone else. @Pals, you need to fix or remove this crew. I paid full rate just to stop your driver and movers from yelling profanities at each other and leave my apartment.

    Sentry Mini Storage - Phillips Lake - selfstorage - Updated May 2026

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