This was my first time using Sentry Home Inspections. Our inspector was Tim Bills. He was punctual and extremely thorough. He found a lot of items I would never have thought were issues. He broke down the issues between minor and major. He was also able to get the report back to us that same night. In addition, Tim was able to spot mold which the owner hadn't known about. He took a sample and had it sent off for verification. It came back as being mold, and the owner agreed to pay for the mold remediation. I also appreciated the fact that Tim took extra time to walk me line by line through the inspection. We will certainly use Sentry Home Inspections again and recommend them. read more

Rudest receptionist I've ever experienced in my life - and I've spoken to many receptionists! She was terrible at providing info to me, scheduled an appointment without my knowledge and then, 22 hours before my appointment, told me I needed to cancel 24 hours in advance. Just a generally frustrating experience. I'd avoid at all cost. read more

I have used Sentry twice for home inspections in purchasing a home. They are very knowledgeable and thorough. The home inspection comes with detailed photos of each item and is perfect to review what remedies are needed and relay that to the seller. Most recently, Lou provided a home inspection on an older home that was flipped by a developer. While aesthetically the house was beautiful to my eye, Lou was able to find where they had cut lots of corners and determine that workmanship was extremely poor. When we presented Sentry's report, the developer requested to be let out of the contract rather then remedy the items. This was a huge red flag for me and was happy to have not bought what could have turned out to be a lemon down the road. I will only use Sentry for future home inspections, and highly recommend a re-inspection if you find your self in a similar situation. It is far better to pay a few extra hundred dollars then invest several hundred thousand! read more

Tim was extremely thorough and went over all the bullets with me after his inspection. His report was very detailed and I was able to hand it off to all my contractors, HVAC, electric and plumbing contacts for them to easily get an idea of what to expect before they arrive. When I had trouble finding the main water shut off valve, he even offered to come by during the day to use a thermal camera in case the previous owners had walled it up but luckily it was in a "hidden" cabinet in the basement. read more

Do not listen to the review above, must have been from an employee. I had Issac, while a nice guy, he does not do a good job. They do a cursory visual inspection only- so if you want to throw 600.00 dollars down the drain for a visual then use them. Update: In addition to my dryer vent issue, my electric panel had rust on it from electric lines coming into the house that were not sealed. So rain water was running down the lines into the box- Fire Hazard #2 that Issac did not catch- sadly the carpet installer caught it. Stay away from SENTRY read more

Tim Bills recently did a very thorough inspection for an older home I am purchasing on the hill. He exceeded his services and took time to explain to me what caused certain issues and the different services needed to upkeep an older home. As a first time home buyer, he really explained how I should prioritize my future projects. He is an expert on row homes- knowing exactly what to look for and what type of work you should expect to put into a place before you purchase. Tim even provided names of contractors he has worked with on his own home on work needed to be done. He was extremely honest and did not try to push me to purchase additional services that were not necessary for my situation. I would highly recommend him to any first time home-buyers, friends, or anyone looking to purchase in DC. read more

Sentry Home Inspections conducted an inspection on my new condo on 3/13/17 and the experience could not have been better. The inspector, Tim, was incredibly professional, knowledgeable, and above all thorough. The condo is 1540 square feet and Tim was there for two and a half hours going over everything with a fine tooth comb. He answered all of my questions and really helped me understand the new systems in my condo. The report Sentry sent over was detailed and easy to understand. I cannot recommend them more highly. read more

Sentry performed a highly professional and thorough inspection of a house that we are purchasing. Lou Scerbo, who performed the inspection was very professional. He spent a lot of time going through everything imaginable and took the time to explain things to us as he went along. I would highly recommend Sentry. read more

No stone unturned - Tim Bills is great! As a first-time home buyer, I couldn't be happier with the service by Sentry Home Inspections. Tim was really thorough and took his time to inspect all areas in our older home, and then took more time to point these issues out to us, and explain the implications. He was there at the property a few minutes early, stayed a long time, and then quickly turned-around a thorough report so that we could meet with the seller as well-informed buyers. Thanks! Very highly recommended! read more

The team is stellar. Tim, Lou and Kristine are all rock stars, who went above-and-beyond the call of duty. We were in bind, and they came to our rescue Worth every money. AND ... when there was a chance to save some money, they suggested it. I just signed up for Yelp and this is my first-ever review .... that's how impressed I was. read more

I was very impressed with the thoroughness of Tim Bills' work. The report he prepared could not be more detailed or helpful. I think he identified a number of subtle issues, some of which were very important regarding fundamental safety issues. I have a good standard to compare because I received a copy of the report conducted by the purchasers of our existing home; Sentry Home Inspections report was more detailed, comprehensive, and helpful. I have total confidence in the quality of the work Tim did and his care and devotion to protecting our interests. read more

Dishonest and unprofessional. Stay away. Ran into similar problems as Dan P. that were not called out in the home inspection. Wish I read his review before dealing with Tim, but didn't notice his review because it was hidden. read more

I am working on an upcoming condo renovation project and naturally thought to reach out to Sentry for their services. I reached out to Sentry and corresponded with Kristine via email. On the 12th I requested an appointment for the 14th. I received emails requesting that I fill out an agreement for the inspection and a pre-inspection questionnaire. Later that day my team received word that the rowhome is currently not accessible in all areas for the inspection. Given that I never filled out the agreement and pre-inspection information, I sent an email to cancel the appointment before signing their agreement confirming the inspection. Per their email: "It is very important we receive this paperwork back in our office in a timely manner as we are unable complete the inspection without it." In response to my request to cancel Kristine informed me that their may be a cancellation fee but she would talk to Tim Bills about the fee. I responded that I was never told their would be a fee. It was not in any of her emails to me between Oct. 11th and Oct. 13th nor was it in the pre-inspection emails I received from Sentry. Nor was it in the email with the Agreement for the inspection. And in addition I never signed the Inspection Agreement necessary for my inspection to be completed. Therefore, how could one charge me a fee that was never communicated to the customer that I would be responsible for in the event I confirmed the appointment and cancelled. I am all for paying late fees, when properly communicated. Later that day I received the below response from Tim Bills: "Many professionals charge a cancellation fee, including but not limited to doctors and home inspectors, for less than 24 hour notice of cancellation. That is our policy. Becasue of your short notice cancellation, we will not be able to assist you in any inspections moving forward." What he failed to realize is, yes many professionals do charge these fees however professionals also make their customers aware of these fees at the time of booking. They don't come up with fees after the fact. At this rate, they could come up with any type of without advising a potential customer. I used Sentry for a home inspection on my condo purchase a little over a year ago and one more time after that. And since then I have referred their services to many friends and colleagues as I was initially happy with their services. But not anymore. Terrible customer service. read more

Tim Bills from Sentry, who did my home inspection, is about the best in the business. Not only is Tim thorough and knowledgeable, but he documents the entire process with photographs. Thanks to Tim I saved $8,000 on my condo purchase. read more

I've had two really great experiences with Isaac. He was prompt, courteous, and willing to let me ask him every question I could think of while he inspected. In the first home, he found a questionable problem and recommended we get another opinion (we opted to cancel the contract due to the nature of the problem) and in the second he identified a few small problems but provided a good sense of their severity and ideas for remediation. I highly recommend him. read more