Since this is the first review for this place, I'll make it a little longer. So I and my family…read morehave been shopping for a great place to park our summer toys, and one name that kept popping up was Jimmy's RV Storage. So fun fact, there is no Jimmy working there, but it's actually a legacy name for the late father who once owned this RV Parking. We had some things that needed to be checked in order to find the right RV storage place. 1. It had to be close to Edmonton - Why drive an hour in the opposite direction from where you are going to go 2. It had to have easy access - Driving back roads in the dark on farmland isn't fun, only to find out the place is closed 3. It has to have solid security - I paid good money for my stuff, and I'd like to keep it in good condition 4. Price has to be reasonable - No point paying big bucks for something you only use for a limited time. 5. Staff on site for help and security. 6. Lots that are actually nice and graded After shopping around, Jimmy's RV was the best choice for us. It's just off of yellow head highway, so when we are coming back to town, it's just one quick turn-off. They have staff during working hours, which monitor security, answer questions, and can provide help and supplies. After hours, there is staff close by and you have Card Access and 2 Gates to pass through. The Security here is over the top, with over a dozen high-resolution cameras covering the storage area. Last time I stopped by it looked like they were putting in high-powered lighting as well, not sure when that will be completed (I don't think any other lot would have this). The lot itself is well managed, and graded, so going in and out no matter the season is great. Part of the reason I'm sharing all of this, is I am constantly blown away by the team that works here. Recently when I went to get my RV out, the engine wouldn't turn, and I had a flat. The team on site helped in every way they could including helping me boost my engine, inflating my tire, and providing help to the closest location to where I can get both checked out. I think this type of kindness and service deserves attention. :)

I rented a storage unit for the first time a couple of months ago. First I went to Sentinel, who…read morewere very expensive. They helpfully directed me to South Edmonton Storage, who had storage lockers in my price range, but not in the size I needed. They also helpfully directed my elsewhere, to U-Store-It. This is a company that has a few locations, but this one opened fairly recently. Price are reasonable and the warehouse is huge, so they had plenty of units. The best part is, an indoor heated unit doesn't cost anything more than an outdoor locker. That's awesome. Not because my stuff needs to be heated, but because I hate being outside in the cold. Especially when it's doing something lame like loading winter tires into the backseat of my car. The staff have always been very pleasant to deal with, from setting up the locker, to helping me buy a lock (and testing it for me to make sure it worked!) to helping me get a new lock on my locker when I lost the keys to my old one. Or setting up my automatic credit card payments when I forgot to pay and they had to lock me out of my unit. (Yeah, like I said, this whole storage unit thing is new to me, but I think I've got the hang of it now.) They've always been nice and very helpful. The whole process of getting into my locker is easy enough, but it's much easier if you have a second person with you. Pull up to the gate, put in your secret code, the gate lifts. Pull up to the garage, have the second person get out of the car, put in the secret access code again to get into the warehouse. They go in, lift up the garage door and you drive into the loading zone. (See, without a second person, you would have to get out of the car, pull up the garage door yourself and hook it, get back in the car, drive in, then close the garage door. And same thing on the way out.) My unit is on the second floor. There's two elevators which are great, the only thing is you have to call them up and down. So far, I haven't had a problem. My unit is small but big enough for what I need. I'm still getting a handle on those big ol' carts, but I'm getting better. My only complaint is that it's very far on the south side of town, in the Summerside neighbourhood.

We used this location for several years despite the dour and annoyed front staff. We used the unit…read morefor our long term storage as well as camping and holiday stuff, so we were in fairly regularly and never had any big problems. If we did the front counter staff would grudgingly respond. One particular morning I dropped my kid off at her first day of daycare and went down to the unit to drop off some outgrown stuff. A vehicle was moving towards to gate in front of me, but parked at the last minute. I went to the gate anyways and entered my code and this vehicle tried to piggy back me into the lot. Years ago I had a storage unit broken in to when someone piggy backed someone else into that yard (a different storage place). To stop this vehicle from pulling around me in the gate I ended up having to block the entrance with my car. I got out to ask the other driver to enter their code. He started swearing at me up and down asking if I knew who I was talking to. This was his storage yard and he could do what he wanted. What was my problem?!? I reminded him that if he was the owner he was familiar with the security waver that I signed and would have his own code to access (it was our phone numbers - not hard to remember). He started attacking my character, that I obviously had nothing better to do with my time than hinder the real work of way more important people than me. He went on and on so vehemently that I got inside my car, closed the windows and called the office. The front counter confirmed his identity and advised me to pull through. I did and the owner blocked my vehicle from getting in to the garage until he was parked and then went on to call me names across the garage and berate me, loudly, to a staff member working nearby, as I went about my business. We immediately cancelled our service, moved our stuff to the storage company beside this one and have had nothing but amazing service and support. If you want to support the kind of guy who would take a run at a customer for doing what they agreed to do, this is the place for you! If you want your stuff stored in a facility that doesn't care who enters or exists. Here you go!! If you would rather support local than support character... this guy will gladly take your money and treat you like crap, because he's the owner, don't you know. Maybe if he put up a statue of himself I would have recognized him. All hail storage douche.

FYI you are not allowed to store your RV in your front driveway from Nov 1 to April 1 according to…read morethe City of Edmonton. I have found this out the hard way this year thanks to lovely letter I received in the mail. I was then forced to find somewhere to store my trailer just recently. Thankfully, thanks to some friends, I was able to locate Heritage Valley RV Storage. It's located fairly close to the southside of the city and the people running it are amazing. They were able to find me a spot to pull my trailer in hours before my time ran out and fines started to incur. THANKS CARLY!!!! The rates here are so reasonable, depending on the size of the trailer and how long you are going to be parking it. If you need access, they can even get you a key to the gate for a fee. It's such a nice, close location I might use my regular backyard spot to garden in rather than trailer parking next year!

We have parked our trailer here for years. Today I just dropped off our new travel trailer and I…read morewouldn't leave it anywhere else. The storage yard is huge and yet fully enclosed by a high fence. Before anyone can even enter the storage yard they have to get past the industrial strength gate. Once in people might notice a large dog house for the large dog. He is very friendly with paying guests but he also walks around the storage yard on a regular basis. I don't know what the dog would do if someone tried to climb in but at the very least he would make a lot of noise. Carey, who runs the storage facility lives with her husband right next door and he farms the land that doesn't have trailers parked on it so there is always someone nearby. Carey is very accommodating. The rates are quite reasonable but sooner or later they are bound to increase. The city limits used to be 41 Ave, SW which is across the street. Now the city of Edmonton as annexed futher south and that can't be good for the future of the storage facility or their farm. I hope that Carey continues to run the facility for many more years as it will be difficult to find a location that's as safe for our trailer as Heritage RV Storage. This is a 5 star operation.

I recently got a storage locker from this past fall until winter, and originally I only needed my…read morelocker for about a month. But as things got busy around the holidays, I had forgotten about my storage locker. Sentinel Storage staff have been so friendly and absolutely understandable with my late paying and forgetfulness. Thank you, thank you for everything! I am so happy I chose this location and I will definitely be referring my friends and family if and when needed. I canceled my locker really quick & easy, and I am more than satisfied! Thanks Sentinel!

From the owner: Welcome to Sentinel Storage - Edmonton South East, we are conveniently located at 2260 Ellwood Dr…read moreSW. We provide safe and convenient storage solutions in Edmonton and across Canada. In addition to moving and packing supplies, we offer safe and secure Edmonton heated storage units, drive up storage, and auto storage solutions. At Sentinel Storage, we believe in the importance of supporting the local community, and enthusiastically sponsor various organizations and charities. Shop Canadian. Store Canadian.

I was moving my stuff to storage from my condom. I'm very discussed as a quality of work that was…read moregiven because the owners, Shannon, Ashley and Dallas, have all thrown my stuff in the garbage sold it and did what they will with it. And if they need proof of that, I spoke with the manager at elite storage. Who no longer wants a contract? Look at this woman. She's evil and had no right too. There were my things and think it was okay. I paid $600 out of $800 and I was working to pay it off completely until I learned and heard that one of my trucks did not even make it though. In fact, it was one of AMj's vehicles, which Shannon blames? Wanted my stuff off, so they're the ones who threw it away. Shannon had no right to break into my storage locker and distribute my stuff throughout the city very unprofessional.

Very dissatisfied about the unprofesionalism that the management and her team/co workers have set…read moreupon my family. I an truly in disbelief how things were handled with my items in storage and after speaking with the managed at their partner storage facility ( elite storage) it had became clear that she has taken it upon herself to bust off a lock of my storage unit and helping herself and company to several of my items which still she hasn't returned .....I kept getting ignored and lied to about when my stiff would be returned to me but she had not given anything back she blames another staff member of hers for stealing my belongings when the manager at elite storage seen her break the lock off on their camera and immediately asked her to leave ending all business with her. Shannon has had relations with her employees and when they would argue is when I found out what she had really done to my belongings ....I begged her for my stuff today and she was very disrespectful and decided to pass th blame on someone else ....it says stress free and trustworthy but that is the complete opposite of their ad.....whatever you do....DO KOT PUT YOUR POSSETIONS, VALIABLES AND FAMILY MEMORIES IN FHE HANFS OF ALL STARS MOVING AS THEY DO NOT CARE FOR ANY ONES BELONGINGS....DO NOT PUT YOUR TRUST IN THEIR HANDS ...YOU WILL REGRET IT