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Sentinel Storage - Edmonton South East

5.0 (1 review)
Closed • 6:00 am - 8:00 pm

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4 years ago

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Sentinel Storage - Edmonton Argyll

Sentinel Storage - Edmonton Argyll

(3 reviews)

I've never dealt with a storage facility before so this was a totally new experience to me. I had…read moreto drop something off for someone else. I was told to just drop off the item at the front desk but apparently that wasn't the case. I was given the key to the storage locker which was way on the other side of the building. Actually, I approached this building from 99th Street going South and pulled into the parking lot as soon as I saw the sign. Apparently that was the opposite side of the building that I was supposed to be at. The building is NOT exclusively Sentinel Self-Storage, there are business offices or something that I saw when I entered the first door. Then saw a sign that said something about going "next door" for the self-storage. The next door I saw was locked, so I continued around the building until finally I saw a loading dock, then the main office entrance. This is a very confusing place to figure out if you haven't been before. When they give you the key, they show you on a map where it is. It reminded me of going to a cemetery and being shown the plot map. Inside the storage locker on the back wall, I caught a glimpse of the most hideous spider I'd ever seen! EEEWW! There's a reason I don't keep stuff in storage.

We had our RV stored at the Edmonton Argyl facility for approximately 1 week. There was a tire boy…read moretruck parked on the right side of our trailer. He hit our trailer but sentinel cannot provide video footage . We did provide pictures and the police report We were told its only circumstantial evidence. Now our insurance is holding us liable because he's denying that he was driving. Johnson insurance is increasing our rates 10% and we are liable for the deductible. WARNING. Don't store your RV at these compounds because no one wants to take responsibility. They don't have adequate video surveillance. Only have it at the entrance and exit I was told by the manager. Once someone's inside there's no video surveillance on the i RV grounds. We have to pay for this This is so unfair.

Sentinel Storage - Edmonton North West

Sentinel Storage - Edmonton North West

(3 reviews)

If I could of used a 0 start I would of, very disappointed in customer service. When I call the…read morelocation by my house I had no idea that my call was actually going to Ontario They claimed to be Canadian company but it's more like little India with all the lies and scams from that country. I'm not racist at all but hate being taking advantage of. They lied to me , told me the Roper location had the 10' door I needed to stored some equipment that I explained how tall it was to waste 2 hours driving obe way plus 2 hours back When I asked to talk to the manager and being compensate for the time and $ I lost from their false information The right hand doesn't know what the left hand is doing. Just will refund me my $ in a week is the best I can do. I now will make it my mission to let everyone knows what disorganized of an outfit they are. Very very upset of not calling someone else first. The Canadian company claim got me good BEWARE , BEWARE , BEWARE

Worst run company ever. Monthly is misleading and expensive. It's actually a 28 day cycle so you…read morepay an extra month per year. Weekly Interest charges for being late. Okay no problem. If your unable to pay prior to next 28 day cycle You are required to pay entire amount. If your unable to pay prior to 45 days arrears from the initial month behind they charge another full cycle as punishment. Now your three months in the hole matter of 45 days. Given Alberta's Economy, I shudder to think of the number of poor people who have lost belongings. Bad enough to lose your home Now your cherished items. Shame on you Storage Vault Canada/Sentinel

Sentinel Storage - Edmonton South East - selfstorage - Updated May 2026

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